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ACTE Dubai (Spring) Education Forum

Thursday, 26 May 2016

•    Format: Minimal presentation for maximum interaction. Presenters sit amongst the audience to encourage honest, open dialogue.
•    Education focusing on practical issues and innovation to improve your business travel programme delivery.
•    For national and international travel professionals: Interactive, immersive learning, provocative discussion and networking.
•    For members and non-members.
•    To sponsor this event and gain valuable marketing exposure, contact mea@acte.org.

Click here to view more photos from ACTE's past Dubai Education Forum on 26 Nov at the Sheraton Grand Hotel Dubai.

Overall Theme: Keeping travellers safe at any Price?

The increasing number of terror incidents around the world serve to remind us of the importance of a robust travel disruption policy yet much of the region still needs to cut costs to combat low oil prices. Join an afternoon of open discussion to share your views and hear the views of your peers in the region.


  Registration, Lunch & Networking

Welcome & Opening Remarks

Caroline Allen, Regional Director EMEA, ACTE
Julia Sullivan, Business Travel Manager MENA, Shell

Moderator of the day
Chris Pouney
, Partner, Nina & Pinta Consulting

Session 1: Managing Travel Disruption
This session will focus how corporations manage travel disruption caused by strike action, cancelled flights, airport closures, health risks and increased concerns for safety in busy, often previously considered safe locations. Hear how companies responded to the airline high-jacking incident in Egypt, bombings in Istanbul and the terror attacks in Brussels, Paris, and other cities, and how your peers handle traveller communications in a variety of situations. Is an integrated travel and risk policy the answer? How do your business travel management and risk teams collaborate? Are meetings and events integrated in your Travel and Risk policies or is this an opportunity ripe for exploration?

Said Amara, Head of Indirect Procurement MEA, Nokia
Muhammad Anwer Baloch, Travel Specialist, Amec Foster Wheeler
Ted Jones, CEO, Northcott Global Solutions Ltd
Srilatha Reddy, General Manager - Corporate Travel, Orient Travel & Tourism Agency LLC

Networking Coffee Break & Hotel Show Rounds

Session 2: Where to Look for Savings
This session aims to establish whether companies are tightening or relaxing travel policy to ensure compliance and deliver savings by asking key questions: In your negotiations, do you focus your attention on the TMC fee or the point of sale price? Are you considering buying behaviour when analysing stats to negotiate deals and write your policy? Can travellers comply based on their travel patterns? Where Duty of Care might not be compromised and where you can still track spend; Are you using sharing economy providers; low cost carriers over legacy carriers; or shifting from international to independent hotels? And more!

Said Amara, Head of Indirect Procurement MEA, Nokia
Mohammed Halawi, Global Travel Manager, Firmenich FZ LLC
Rajshree Raj, Travel Manager, Delta Partners
Shirley Mac Gregor
, Manager, MMI Travel / dnata
Robert-Jan Woltering, Regional Vice President FRHI UAE &
General Manager, The Fairmont Dubai


Networking Coffee Break & Hotel Show Rounds

Session 3: Payment, e2e Solutions and Reporting
Understand how the payment landscape has changed over the past few years through a market update. Speakers will share views on integration of card solutions vs invoice usage and the challenges around payment types and terms. Is there a reluctance to utilise card options? Does your payment choice impact the booking process, the price you pay and the data you receive? Can buyers actually access the variety of corporate products required in the region to grow usage? Hear the workarounds used by some companies to identify programme leakage and eliminate breaches. Hear how additional spend data can be captured (i.e. for taxis and meals) to create a more valuable and complete data set.

Craig Constable, Manager, HRG UAE
Adam Jones, VP, Head of Commercial Products
MEA, MasterCard
Allan Omondi, Purchasing - IMS Services IMEA, Henkel Jebel Ali FZCO


Thanks & Closing Remarks


Networking Reception