Roundtable Discussion: Top Challenges, Creative Solutions and Takeaways

ABSTRACT

This session provides interactive guided discussion focused on current challenges within case management practice. Facilitated by a moderator and panelists representing the scope of case management practice, audience members are invited to share best practices and solutions from their practice sites.

Learning Objectives:

1. Identify two top challenges in your roles and case management practice.
2. Describe two creative approaches, solutions or best practices you have applied.
3. Through interactive discussion, identify at least one new idea to apply within your setting.

SPEAKERS

Samantha Dillaha, MSN, MBA, CCM 
Director, Case Management 
St. David’s Healthcare

Kate Fuller, RN, BSN, ACM, IQCER    
Division Director, Case Management   
HCA

Christina Peral, RN, MSN, ACM, CCM, CMAC       
Group Director, Central Utilization Review
Tenet