| Wednesday, April 22 | |||
| 7:00-5:00 | Franchisee Registration | ||
| 7:30-8:30 | Breakfast | ||
| 8:30-8:45 | Welcome/Introduction - BRFA Chairman | ||
| 8:45 - 9:00 | FLC Chair Update | ||
| 9:00-9:15 | Marketing Update | ||
| 9:15-9:30 | Operations Update | ||
| 9:30-9:45 | Technology Update | ||
| 9:45-10:00 | Development Update | ||
| 10:00-10:15 | Break | ||
| 10:00-2:00 | Vendor Registration + Booth Setup | ||
| 10:15-11:30 | BRFA/FLC Q&A | ||
| 11:30-12:20 | Lunch | ||
| 12:20 - 12:25 | Sponsor Videos | ||
| 12:25-12:30 | Presenting Sponsor | ||
| 12:30-1:00 | CSCS Update | ||
| 1:00-1:30 | Tukaiz Local Marketing Presentation | ||
| 1:30 - 2:00 | Employment Law Hot Topics | ||
| 2:00-2:30 | Trends in Family Dining & Strategies for Franchisee Success | ||
| 2:30 - 3:15 | Fireside Chat/Q&A with Afternoon Presenters & Moderator | ||
| 3:15-5:45 | Welcome Reception & Vendor Trade Show | ||
| Thursday, April 23 | |||
| 7:00-12:00 | Registration | ||
| 7:45-8:45 | Breakfast & Vendor Trade Show | ||
| 8:45-9:00 | BRFA Welcome/Introduce Brand Presentations | ||
| 9:00-9:20 | President's Update | ||
| 9:20-9:55 | Restaurant Excellence & Field Operations | ||
| 9:55-10:10 | Technology | ||
| 10:10-10:30 | Break | ||
| 10:30-10:45 | Development | ||
| 10:45 - 11:05 | Culinary | ||
| 11:05-11:35 | Brand Calendar, Creative & Experience | ||
| 11:35-12:20 | Q&A | ||
| 12:20-12:30 | Break | ||
| 12:30-1:30 | Lunch/Brand Awards | ||
| 1:30-3:00 | Franchisee Closed Session/BRFA Awards * | ||
| 3:00 | Adjourn | ||
* Franchisee-Only Session