PAYMENT POLICY

The registration fee and guest fee (if applicable) will be charged in full, as one payment, after the conference, in Q4, to the payment method selected during registration. Charges processed via practice/education credits cannot be reimbursed. If there are not enough credits available, the remaining difference will be applied to your commission account.

NOTE: If you are paying for another attendee's registration, please inform the attendee to include your name, email, and Advisor number in their registration form under the “Who is paying for your registration” question. They will be asked to upload a confirmation from you consenting to the payment. If you require an update to this information, please email the IG Exchange mailbox by August 29, 2025 to identify the required changes. Please note we will not be able to assist with payment transfers between attendees past August 30, 2025. Therefore, it will be the responsibility of the attendee to arrange any payment transfers with compensation and their fellow attendee.

CANCELLATION POLICY

Field cancellation policy: Cancellations for registrations received prior to August 1 will be charged a non-refundable $229 processing fee. Any cancellations received after this date will be charged the full registration fee.

Transfer policy: To avoid cancellation penalties, you may transfer your registration to another Advisor but will be responsible for notifying the IG Exchange mailbox by August 22. 

Guest cancellation policy: Cancellations for guest registrations received prior to August 1 will be processed at no cost. Any cancellations received after this date will be charged the full registration fee. To avoid cancellation penalties, you may transfer the guest registration but will be responsible for notifying the IG Exchange mailbox by August 22.

All cancellation and registration transfer requests must be emailed to the IG Exchange mailbox.