Helping Hands
Frequently Asked Questions
Q. What happens if I sign up for the Helping Hands program but don’t complete the required 10 hours of service?
A. If you are unable to fulfill your convention commitment, your credit card will be charged the variance between full registration and the Helping Hands registration.
Q. I want to volunteer for the Helping Hands program but can’t attend the orientation and training on Tuesday, August 19. Can I still participate?
A. Please email meetingplanning@toastmasters.org with your circumstances and we will get back to you.
Q. Are we required to wear any special clothing during our shift?
A. The general attire for convention events is business casual. We want you to be comfortable in your own clothing, especially your shoes! We will provide a custom convention vest to wear over your own clothes while you are volunteering. This will help attendees to easily identify you as someone who can help them and it has pockets for storing personal items!
Q. Are any meals included in the Helping Hands Program?
A. The price of registration DOES NOT include any meals or the President's Celebration. However, you can purchase a separate ticket for the Networking Lunches and a separate ticket for the President's Celebration which includes dinner.
Q. Is parking reimbursable?
A. No, we are unable to reimburse for parking expenses.
Q. Do I have to register for the convention to volunteer?
A. Yes; in order to volunteer at the convention, you will need to purchase the discounted Helping Hands registration package.
Q. What if I register and then I am unable to attend?
A. Cancellation requests for in-person and online convention registration must be submitted no later than July 16, 2025, at 11:59 pm Mountain Daylight Time/Coordinated Universal Time (UTC) -6. Cancellations will not be accepted after this date.
All in-person cancellations will be subject to a $25 USD administrative fee. Please submit your special event ticket and registration cancellation requests by clicking here or emailing conventionregistration@toastmasters.org.
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