FLIGHT BOOKING INFO

You are responsible for booking and paying for your flight reservations in and out of Phoenix Sky Harbor International Airport (PHX).

Book your own flights

1. In the registration process, select “Book flights on own”
2. Book and pay for your flight tickets on your own and submit them to Morris Meetings & Incentives (MMI) by Monday, March 24th, 2025 (if you miss this deadline, you may not receive airport transfers). 
3. Upload your final itinerary (and the itinerary of any additional guests) with us through this website using the button below and entering your flights on the travel page. This information is required to arrange your transfers to and from the airport and the resort. If you're having issues uploading your flight information, you can email it to us at itdgflights@morrisincentives.com.
4. If your flights change and it causes you to miss your arrival day transportation to the hotel, our ITDG team and MMI will try to assist you. Keep in mind that, as the person who booked the tickets, you will need to manage necessary arrangements if your flight is affected due to any circumstance (i.e., mechanical issues, weather, airline mishap). 

Important to Know

• Arrival time considerations: Rooms will be available on 4/24/25 starting at 4:00 PM. If you arrive earlier, we’ll let the Wigwam resort know you’d like to check in early and they’ll do their best to have a room ready for you; please keep in mind that this can’t be guaranteed. In order to make it to the Welcome Event, your flight should land no later than 5:00 PM MST
• Departure time considerations: On DATE, check-out is at 11:00 AM. If your flight departs later in the evening, you will need to check out of your room at the standard time, but you may stay and enjoy the resort grounds until you depart. We’ll coordinate your departing transfer to leave the hotel five hours prior to your flight departure time.

FLIGHT FAQs QUICK LINKS
 

• FLIGHT ARRANGEMENTS AND INFORMATION

• CHECKING IN FOR YOUR FLIGHT

• AT THE AIRPORT
   

FLIGHT ARRANGEMENTS AND INFORMATION

How do I upload my flight details once my flights are booked? 

If you’ve booked your flights on your own, you’ll need to log back into your registration to add your flight details. Failure to do this will result in a transfer between the airport and hotel not being booked and a flight reimbursement not being issued. 

• Link to modify your registration: https://na-admin.eventscloud.com/ereg/modifyreg.php?eventid=806426
• Email address: the email address you registered with 
• Event password: itdgarizona

You will need to do this for each guest on your registration, individually, using the email address you provided on their behalf. If you need assistance, please contact our event support team.

CHECKING IN FOR YOUR FLIGHT
 

24 hours prior:

We strongly suggest checking in online for your flight. Online check-in is typically available within 24 hours of flight departure time. You can also pre-pay luggage fees, reconfirm/change your seat assignment, and sign up for flight updates.

Day of departure:

Please reconfirm your itinerary prior to leaving for the airport, as schedule changes and flight delays are common. You can also download the airline's mobile app to access your boarding pass and view flight changes/updates.

At the airport:

At the check-in counter or kiosks, you'll be asked to present your identification and check your luggage (if any). If you are checking luggage, please verify it is checked through to your final destination (PHX) Phoenix Arizona. Keep in mind gate assignments can change, so keep an eye on the airport monitors for flight updates.

AT THE AIRPORT
 

When should I be at the gate?

Most airlines close the boarding doors 10 minutes prior to the scheduled departure time to allow time to complete final paperwork and baggage loading. Whenever possible, passengers should be at the assigned departure gate no later than 30 minutes prior to the scheduled departure time for domestic flights.

When does boarding begin?

Boarding typically begins 20-30 minutes prior to the scheduled departure time for domestic flights. Depending on the connection airport, connecting flights may only allow as little as 30 minutes between when the first flight arrives and the second flight departs. It is imperative that you get to your next gate as quickly as possible, and if needed, find a restroom within the vicinity of your next gate or use the lavatory onboard your next flight. Please check with the airline carrier for their specific recommended boarding timeframes.