About the CEO Power Sessions

The CEO Power Sessions will leverage insights from the Local Market Competitor Risk Report, a strategic tool designed to assess members across three critical dimensions: market penetration, operational excellence and financial strength.

These sessions will feature top-performing CEOs sharing actionable strategies to help other Goodwill members improve competitiveness and resilience. You will gain actionable insights and tools to adapt best practices to your local context and drive success.

Topics include: 

  • Expanding market presence and donor engagement. 
  • Optimizing operations for efficiency and sustainability. 
  • Strengthening financial performance to build resilience. 

 

 

Purpose 

CEO Power Sessions are designed to equip CEOs with proven strategies for strengthening their donated goods retail (DGR) business by learning from peers who excel in the key areas evaluated in the report. 

 

An executive speaking to a group of CEOs

Why It Matters

As you review the report, it’s important to view the criteria as part of a broader picture of how competitors may perceive your market’s strengths and vulnerabilities. While individual data points may vary, the combined insights are designed to provide actionable intelligence to help you stay competitive and informed about potential risks. These sessions aim to turn data into action, supporting members in achieving measurable improvements. 

1. Winning Your Market: Strategies for Market Penetration 
Learn how top-performing CEOs grow their donor base, identify market opportunities and dominate their territories.

  • Focus Metrics: Donors per household, market potential, DGR revenue per household 
  • What You’ll Gain: Insights into attracting donors, identifying untapped opportunities and strengthening community engagement. 
     

2. Operational Excellence in DGR
Discover how the most efficient Goodwill organizations optimize operations to turn every donation into maximum value.

  • Focus Metrics: Revenue per donation, percentage of salvage sales, DGR expense ratio, DGR revenue per household
  • What You’ll Gain: Practical strategies for maximizing donation value, improving efficiency and reducing costs. 

 

3. Building Financial Strength for Long-Term Success
Gain insights into the financial strategies that ensure long-term sustainability and resilience.

  • Focus Metrics: Total operating expense ratio (E/R), days of liquidity 
  • What You’ll Gain: Proven approaches for enhancing financial resilience, managing costs and balancing short- and long-term goals. 
     

4. Expanding Your Public Policy Influence
Gain insights into how you can set a policy agenda, leverage your board for advocacy, government relations capacity organizational assessment and more. 

  • Focus Metrics: Total operating expense ratio (E/R), days of liquidity 
  • What You’ll Gain: Resources available from Goodwill Industries International (GII) to help you set a local policy agenda, leverage your board, understand the government relations capacity organizational assessment and more.