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Tuesday, April 15, 2025, from 9:00 AM-12:00 PM EST

Reducing Conflict Through Courageous Conversations

Have you ever avoided a tough conversation because you don’t like conflict? Congratulations, you are among friends. Most people don’t jump out of bed in the morning thinking, “I hope I get into some conflict today!” Yet, many leaders avoid tough conversations for multiple reasons, generally boiling down to fear. Fear of the person’s reaction, hurting feelings, being taken advantage of, or the desire to be liked. All of these fears can get in the way of productive and courageous communication. If you could release fear and build your courage muscles, would you be willing to learn new skills and commit to taking new action? If yes, join Karen Butcher, communication coach and trainer, for this engaging session on Courageous Conversations.

Participants will learn to:

• Explore and experience the art of self-evaluation
• Face fears and transition to courage
• Consider the impact of ego on effective conversations
• Replace unhelpful habits, thoughts, and behaviors
• Acknowledge the impact of gossip and venting on workplace drama
• Use Sentence starters to get the conversation headed in a positive direction
• Identify tools and resources to inspire and sustain courageous conversations