WHAT'S INCLUDED IN MY TRAVEL PACKAGE?
Private Sunrider Welcome Dinner
Breakfast at the hotel on April 24
Private Sunrider Welcome Reception
Private Sunrider Farewell Reception
All meals onboard the ship (specialty restaurants carry an additional surcharge)
Onboard entertainment and activities
All baggage handling onboard the ship
All hotel and cruise taxes and gratuities
Ground transportation for the following:
Rome Fiumicino Airport (FCO) to the hotel - April 23
Shopping shuttles - April 24
Transportation to the cruise pier - April 24
Cruise pier to Rome Fiumicino Airport (FCO) – May 1
WHAT'S NOT INCLUDED THAT I SHOULD EXPECT TO PAY FOR?
The following personal travel expenses are not included in your travel package:
Special traveling documents, including, but not limited to, passports and/or a visa
Flight change fees
Cost of personal expenditures, including shopping
Non-listed meals
Mileage
Specialty dining
Onboard activities with surcharges
Activities/tours/excursions you book on your own
Dry cleaning
Laundry services
Cabin Wi-Fi on the ship (the RCCL app will use the internet free of charge)
HOW WILL MY FLIGHT ARRANGEMENTS BE TAKEN CARE OF?
A staff member from your local Sunrider office will call you and will assist in booking your Round-trip airfare from your local Sunrider home country to Rome, Italy.
Flights will be arranged to arrive/depart from the main international airport in Rome, Italy (Rome Fiumicino Airport, FCO).
Hotel transfers from the airport to the hotel will be booked on your behalf for these days. Transfers will not be booked on any other day.
If you need to modify your registration information for any reason, please use the link down below to access your registration:
You will need to do this using the email address you provided during registration. If you need assistance, please contact your local trip manager.
WHOM SHOULD I TIP?
Mandatory, minimum pre-paid gratuities have been taken care of on your behalf for all cruise staff. However, if you feel like your stateroom attendant, waitress or waiter, or any other cruise staff member has done an exceptional job during the week, you are welcome and encouraged to add an additional gratuity for those staff members. Gratuities for additional services you book yourself (tours/excursions, spa, or salon services) are not included and will be additional and at your own discretion, as well.
NOTICE FOR PREGNANT WOMEN
Royal Caribbean Cruises Ltd. policy for pregnant women is derived from the Cruise Lines International Association endorsement of the American College of Emergency Physicians Health Care Guidelines for Cruise Ship Medical Facilities. This states that “pregnant women who have entered the 24th week of estimated fetal gestational age at any time during the cruise" should not be permitted to sail.
It is therefore Royal Caribbean Cruises Ltd. policy that any woman who has entered her 24th week of pregnancy or greater, at any time during the cruise, is prohibited from sailing.
Any pregnant woman considering a cruise should first consult with her treating physician. There is no obstetrician or gynecologist available on the ship and unstable pregnancies are potentially life-threatening, especially without medical back up. Also, the availability of specialized shore side facilities can be unreliable and problematic. A guest may be at sea for several days without access to immediate hospital and/or specialist services.
All guests are required to sign a health questionnaire at check-in to ensure they are aware of Royal Caribbean's pregnancy policy.
WHAT TYPE OF IDENTIFICATION/DOCUMENTATION IS REQUIRED FOR THIS PROGRAM?
It is your responsibility to be in possession of the proper personal identification and travel documents for your trip. Guests without proper documentation will be denied transit and/or entry, and will not be eligible for a refund of travel or personal expenses.
Please see your embassy for requirements. Not all information regarding your travel can be found online.
For China, Hong Kong, Indonesia, Korea, Malaysia, Singapore, Taiwan Citizens traveling to Italy, Spain & France:
Effective 2025, visitors to a country within the Europe Schengen Zone* will need to apply for travel authorization through the European Travel Information and Authorization System, or ETIAS. ETIAS is different from a traditional visa as it only requires a quick online application, with approval delivered via email. Most applicants will be granted travel authorization within an hour, but in some cases where additional checks are required the process could take up to 96 hours. The application costs 7 Euro and is required for all travelers, regardless of age. Once you receive approval, this authorization is valid for multiple entries over the course of three years, or until your passport expires.
*Europe Schengen Zone: Andorra, Austria, Belgium, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Vatican City. Future Schengen member countries include Bulgaria, Cyprus, and Romania.
For any extra questions or concerns, please contact your local embassy for more more information.
For U.S. Citizens traveling to Italy, Spain & France:
Effective 2025, visitors to a country within the Europe Schengen Zone* will need to apply for travel authorization through the European Travel Information and Authorization System, or ETIAS. ETIAS is different from a traditional visa as it only requires a quick online application, with approval delivered via email. Most applicants will be granted travel authorization within an hour, but in some cases where additional checks are required the process could take up to 96 hours. The application costs 7 Euro and is required for all travelers, regardless of age. Once you receive approval, this authorization is valid for multiple entries over the course of three years, or until your passport expires.
*Europe Schengen Zone: Andorra, Austria, Belgium, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Vatican City. Future Schengen member countries include Bulgaria, Cyprus, and Romania.
Visit the U.S. State Department Passport website for more information about applying for a U.S. Passport, including passport fees. Please be advised that routine processing times can be 10-13 weeks, so please plan accordingly. Expediated processing can be 7-9 weeks.
Royal Caribbean International strongly recommends that all guests travel with a valid passport during their cruise. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal or business emergencies, missing a ship's departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons.
Guests who need to fly to the United States before their cruise ends will likely experience significant delays and complications related to booking airline tickets and entering the United States if they do not have a valid U.S. passport with them.
As requirements vary for each nationality and individual citizen's situation, we recommend all travelers verify their individual documentation requirements with their local consulate or a visa service, such as VisaCentral (http://visacentral.com/). Obtaining a passport and/or visa requires several weeks, so please plan appropriately.
We recommend taking a photo of your passport on your phone and/or emailing it to yourself in the event your passport is lost, damaged or stolen while traveling. This will help expedite the passport replacement process in the unlikely event this should occur.
WHAT WILL THE WEATHER BE LIKE? WHAT SHOULD I PACK?
Pack light, comfortable clothing, including walking shorts, Capri-style pants, light trousers, short-sleeved shirts, and dresses. Make sure you pack a pair of comfortable sandals or shoes, and don't forget a swimsuit, sunglasses and sunscreen. You may want to bring layers such as a sweater or wrap, for possible cooler evenings.
When you’re onboard, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by item.
Main Dining Room/Specialty Dining Venues
Bare feet are not allowed at any time in any venue and tank tops are not permitted in the Main Dining Room or Specialty Dining venues for dinner.
Casino Dress Code
Shirt and shoes are always required. Cover-ups should be worn over bathing attire.
WHAT IS THE TIME DIFFERENCE?
Time zones for the Ports are as follows:
Italy - Central European Time (UTC+1)
Spain - Central European Time (UTC+1)
France - Central European Time (UTC+1)
WHAT ITEMS ARE PROHIBITED IN MY CARRY-ON LUGGAGE?
For an up-to-date list of items banned from carry-on luggage, please visit: http://www.tsa.gov/travel/security-screening/prohibited-items
HOW MUCH LUGGAGE CAN I TAKE?
Most carriers charge a fee for checked luggage. Please check with your airline for current fees. Baggage allowance and costs vary by destination and fare type. Most airlines allow one (1) carry-on bag, free of charge. Your carry-on must be able to fit in the overhead compartment or under the seat in front of you.
WHAT ITEMS SHOULD I KEEP WITH ME IN MY CARRY-ON LUGGAGE?
Please pack your valuables and things you will need within the next 24 hours in your carry-on luggage. These include (but are not limited to) your passport/government issued ID, credit cards/cash, laptop, cell phone, jewelry, glasses, contact lenses and solution (note liquid container size limits), and medication. Your checked bags will be inaccessible during your flight or may become lost during the trip.
WHAT SHOULD I KNOW ABOUT CURRENCY/CASH?
It is best to bring multiple forms of payment. Credit cards are accepted almost everywhere and will give you the best possible exchange rate. They are also a great way to track travel expenses. For smaller expenses, you may wish to obtain a modest amount of local currency. Using your debit card at an ATM will be more cost-effective than using a Currency Exchange booth. Keep in mind that most banks have a safety feature that requires the cardholder to call prior to travel to authorize use of their cards abroad. You may want to call your bank prior to travel to ensure you will be able to use your card(s).
SHOULD I PURCHASE TRAVEL INSURANCE?
Because unforeseen circumstances may arise, we recommend that you purchase travel insurance to protect any personal travel arrangements you may make or medical situations your health insurance may not cover while away from home. We suggest you consult your insurance provider to determine what coverage you will have while traveling.
We recommend Arch RoamRight’s® Pro Plus Plan, which includes coverage for trip delay; emergency medical treatment or evacuation; lost, stolen, or damaged baggage; or baggage delay. Please note that this plan does not include trip cancellation. Coverage begins once you depart on your trip. The plan also includes non-insurance services of Worldwide Emergency Assistance supported by UnitedHealthcare Global. For more information or to purchase a travel insurance plan, click here.
DO I NEED TO HAVE HEALTH INSURANCE COVERAGE IN ORDER TO TRAVEL?
We highly encourage all travelers to carry proof of health insurance coverage. Mandatory health insurance coverage for entry into foreign countries can be required. Participants can be denied entry into countries that request proof of health insurance coverage and are unable to provide documentation. Medicare coverage does not apply or cover any medical needs outside the U.S. unless travelers have supplemental insurance such as Medicare Advantage and Medigap.
24 HOURS PRIOR:
We strongly suggest checking in online for your flight. Online check-in is typically available within 24 hours of flight departure time. You can also pre-pay luggage fees, reconfirm/change your seat assignment, and sign up for flight updates.
DAY OF DEPARTURE:
Please reconfirm your itinerary prior to leaving for the airport, as schedule changes and flight delays are common. You can also download the airline's mobile app to access your boarding pass and view flight changes/updates.
For international flights, the standard recommendation is to arrive at the airport three hours prior to departure; however, recommended arrival times vary by airport and may be longer, so it’s best to check the airport website. This time accounts for parking, shuttles, check-in/baggage drop-off, security screening, and arriving at your departure gate no later than 30 minutes prior to your scheduled flight departure time.
AT THE AIRPORT:
At the check-in counter or kiosks, you'll be asked to present your identification and check your luggage (if any). If you are checking luggage, please verify it is checked through to your final destination (FCO). Keep in mind gate assignments can change, so keep an eye on the airport monitors for flight updates.
WHEN SHOULD I BE AT THE GATE?
Most airlines close the boarding doors 10 minutes prior to the scheduled departure time to allow time to complete final paperwork and baggage loading. For international flights, passengers should arrive 45 minutes prior to the scheduled departure time because gate agents will need to re-verify passports prior to boarding. Please check with the airline carrier for their specific recommended gate time frames.
WHEN DOES BOARDING BEGIN?
Boarding typically begins 20-30 minutes prior to the scheduled departure time for domestic flights and 45-60 minutes prior to the scheduled departure time for international flights. Depending on the connection airport, connecting flights may only allow as little as 30 minutes between when the first flight arrives and the second flight departs. It is imperative that you get to your next gate as quickly as possible, and if needed, find a restroom within the vicinity of your next gate or use the lavatory onboard your next flight. Please check with the airline carrier for their specific recommended boarding timeframes.
WHEN WILL I RECEIVE MY TRAVEL DOCUMENTS?
You will be emailed your personalized travel summary a few weeks prior to travel.
WHAT DOCUMENTS ARE REQUIRED TO CHECK-IN FOR THE CRUISE?
In order to complete check-In successfully, you will need the following:
You will also need to establish an Onboard Expense Account via either credit card or cash.
WILL SOMEONE BE THERE TO GREET ME AT THE AIRPORT WHEN I ARRIVE?
Transportation will be provided for all guests who arrive on designated travel dates. After departing the aircraft, you will need to clear immigration, collect your luggage, and then pass through customs. At that point, please look for staff holding a Sunrider sign and identify yourself. If you are arriving early or staying later than the designated travel dates above, you will be responsible for your own transportation.
WHAT IS THE TRANSFER TIME BETWEEN THE AIRPORT AND HOTEL?
The transfer time to the Mecure Rome West Hotel is approximately 20 minutes.
WHAT IS THE CHECK-IN TIME AT THE HOTEL? WHAT IF MY FLIGHT ARRIVES BEFORE THEN?
Official hotel/resort check in is at 2:00 PM. The hotel will do their best to accommodate early arrivals, however, if your room is not ready at the time you check in, you are welcome to use the facilities of the hotel. If you’d like to request early check-in, please contact your local trip manager. Additional fees may apply.
WHEN CAN I CHECK-IN FOR MY ROYAL CARIBBEAN CRUISE?
Royal Caribbean is hard at work uplifting their cruises for the health and safety of guests, crew, and the communities in which they operate. They are guided by the recommendations of the Healthy Sail Panel and the requirements of countries where they sail. For guests of scheduled sailings, they will provide clear communication about what you need to know for cruises in advance of your sail date, including check in dates, health and safety information, app notifications, and all of the activities available throughout your cruise.
When it’s time to check in, we recommend you use the Royal Caribbean app to check in all guests on your reservation. The app provides a quick and easy check-in process so you can start your vacation sooner. Updates include:
As before, guests may also check in using the Royal Caribbean website up to 48 hours before sailing. Guests must complete check in, however, using the app or at the terminal. We highly recommend completing check-in using the app for the easiest, fastest, and complete check-in experience. Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail.
When you check in at the terminal, show your SetSail Pass in the app to the terminal agent to scan and complete the check-in process.
HOW CAN I GET MY ROYAL CARIBBEAN CRUISE BOARDING PASS (SETSAIL PASS)?
Successfully completing the check-in process for you and those guests listed on your SetSail Pass will allow you to receive a SetSail Pass.
In order to complete check-in successfully, you will need the following:
WHAT IS AN ONBOARD EXPENSE ACCOUNT?
You will need to establish an Onboard Expense Account via either credit card or cash. An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services. The account may be set-up with either a credit card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account. For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.
Guests that set up a Seapass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.
Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.
HOW DO I SETUP A ROYAL CARIBBEAN SEAPASS OR ONBOARD EXPENSE ACCOUNT?
An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services. Depending on your ship, SeaPass cards are handed out at the pier or will be in your stateroom waiting for you. The account can be set-up with either a credit card, debit card or as a cash account during check-in or at the pier. You can also add guests from your stateroom or another stateroom as authorized purchasers on your account. For each purchase made onboard the ship you will receive a receipt. A preliminary statement will be delivered to your stateroom on the day prior to the final morning of your cruise vacation for your review. A final statement will be e-mailed to you shortly after departing the ship on the last day of your cruise.
If you set up your account with a card, shortly after departing the ship on the last day of your cruise, Royal Caribbean International will automatically post the final charge to your card on file. Guests on a cash account will need to settle their statement onboard prior to disembarking.
Important Information: Throughout the cruise, daily authorizations (holds) will be placed on your card to ensure funds are available for your purchases. If you register a card and change to another card or cash during your sailing, you may still see holds on the original card. While the holds aren’t charges, they do reduce your available balance. Most holds are released within 3 to 5 business days, however, depending on your bank this may take up to 30 days. Royal Caribbean International does not control how long the holds remain as the length of time is determined by your financial institution.
WHAT TRAVEL DOCUMENTS ARE REQUIRED TO BOARD?
In order to board the ship, guests will need to bring the following documents:
Accepted Forms of Identification
All guests will also need a form of identification to board the ship. Accepted forms of identification vary based on nationality, departure port and disembarkation port.
Accepted Identification for U.S. Citizens:
Accepted Identification for International Guests (non-U.S. Citizens):
No refunds will be given to individuals who fail to bring proper documentation.
WHAT IF THE NAME ON MY IDENTIFICATION DOESN'T MATCH THE NAME ON MY RESERVATION?
It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver's license) and a citizenship document (e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.
HOW CAN I STAY IN TOUCH WITH MY FAMILY AND FRIENDS BACK AT HOME?
The least expensive way to stay in touch with friends and family is to wait until you're in port to try to reach them. You will often find free Wi-Fi in port, most often in the cruise terminal or at a local internet cafe. There are many popular web-based applications for staying in touch (WhatsApp, Skype, Facebook Messenger, etc.). Some phone plans even come with free or low-cost Wi-Fi access or phone service (including texting) in many countries as well.
Internet service is available on board, but can be slow or unavailable, depending on satellite connectivity. If you plan to use the internet frequently, you'll get the most value by purchasing an internet package from the internet cafe. The bigger (i.e., more minutes or bandwidth) the package, the smaller the per-minute or per-bandwidth cost.
CAN I MAKE CALLS TO THE THE MAINLAND FROM THE CRUISE SHIP?
On most cruise ships you will have a phone in your cabin that you can use to call the mainland, but prices can be expensive. As there are no cell towers in the ocean, you will not be able to make cell phone calls while at sea, unless you have a satellite phone or purchased a special cruise-to-land service package from the cruise line or your cell provider.
WHAT SHOULD I KNOW ABOUT DISEMBARKATION?
You will receive detailed instructions for disembarkation a few days prior to the final night of the cruise. You will be asked to have your large pieces of luggage (those you plan to check) packed, locked, and outside your stateroom door sometime late in the evening (typically between 11:00 pm and midnight) on the final night of the cruise. The cabin stewards will collect it through the night, store it in the ship's hold, and then offload it early the next morning. It will be waiting for you to collect in the pier after you disembark. Final onboard accounts will be posted under your stateroom door and must be settled prior to disembarkation. The ship prefers you to settle your account the night before to avoid slowing down the disembarkation process.
As your large suitcases will be collected the night before disembarking the ship, please remember to bring a smaller overnight bag for your toiletries, prescriptions, and other 'need-to-have' items.
WHAT SHOULD I KNOW ABOUT CUSTOMS PROCEDURES?
All articles will need to be declared upon reentry into your home country, including gifts. Please note that for any gifts received, payment of all applicable taxes, including but not limited to, customs and duty, VAT, sales and use, GST and/or income taxes will be the recipient’s responsibility. We cannot provide tax advice, please consult with your local tax adviser. For more information about customs, please contact your local embassy.
IS THERE A DOCTOR ONBOARD?
Every RCCL ship has an on-board Medical Center staffed by licensed physicians and critical care nurses. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures. A customary fee will be charged for services and medications dispensed (with the exception of meclizine for seasickness, Tylenol®, and aspirin, which may also be obtained at the Front Office). Keep medication close at hand in your purse or carry-on bag. Be sure to bring enough prescription medicine to last throughout your cruise, as it may not be available on board or in some of the countries visited.
HOW CAN I INFORM YOU OF A MEDICAL CONDITION, PHYSICAL DISABILITY, OR SPECIAL DIETARY NEEDS?
You will be given the opportunity to inform us of any special needs during the registration process. We will do our best to accommodate your needs.
WHAT IS THE DATA PROTECTION POLICY REGARDING THIS EVENT?
All personal data that is collected during the registration process that is necessary to fulfill travel and other service requests is protected and secure. The protective measures we use depend on the sensitivity of the information and the ways in which we collect, process, and store it. These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures, strict password protection protocols, and utilizing encryption software for all financial and other sensitive personal data transmitted on or through our sites.
To access our full Data Protection and Privacy Policy, click here.