FAQs

Q: Where can I learn more about COVID information and resources for blood cancer patients?

A: Latest Information and Resources from LLS on COVID-19 (https://www.lls.org/covid-19-resources)

Q: I am not comfortable attending an in-person event. Are there other options available for education?

A: Patients who are not comfortable attending in-person can find virtual education opportunities at www.lls.org/programs. 

Q: Will this be a virtual event as well as an in-person event?

A: No. This will be an in-person event only.

Q: Can a healthcare professional receive CE credit for attending this virtual conference?

A: No. CEUs are not offered with this conference.

Q: Will translation services be available for non-English speaking attendees? 

A: At this time, this service isn’t being provided.

Q: I have a question for LLS, but it isn’t related to the conference. What number should I contact?

A: Please contact our Information Resource Center at (800) 955-4572, Monday to Friday, 9 a.m. to 9 p.m. ET or email us here.

Q: Where can I find the agenda?

A: The full agenda can be accessed by clicking the agenda tab. 

Q: How do I know if I am registered for the conference?

A: You should have received a confirmation email upon completion of your registration.  If you did not, please contact Randi Willmann or Liz Spillane at BCCregistration@LLS.org to request a confirmation.

Q: I registered for the conference, but haven’t received a confirmation email. Why not?

A: Please contact Randi Willmann or Liz Spillane at BCCregistration@LLS.org if you registered but haven’t received a confirmation email. 

Q: I registered for a specific session, but would like to change my selection. Can I change sessions? How do I change?

A: Yes, attendees are welcome to attend a different session. It's very easy to modify your registration, but if that won't be possible, we still encourage you to attend your preferred session.

Q: If there is more than one family member attending the conference with me do I need to register them as well, or can we all be on one registration?

A: We need everyone to individually register for the conference.

Q: Will the sessions be recorded?

A: No, the sessions will not be recorded.

Q: Will the presenters' slides be available after the conference? If so, how do I access these?

A: If the speaker agrees to share his/her presentation, this will be made available after the conference.  LLS will send an email to the registered attendees notifying them when the presentations are available, along with information on how to access these. Please note: on average it takes 1-2 weeks. We appreciate your patience and will make sure you receive the handouts we can share.