Where will the conference be held?

Exchange 2025, Landis+Gyr’s annual user conference, will be held in Atlanta, GA at the Signia by Hilton. 

How much does the hotel cost per night?  

Landis+Gyr has negotiated a rate of $269, plus tax, per night. These rates apply for 3 days prior to the event and 3 days after the event, based on hotel availability.

Please book hotel reservations via our online link.

If you prefer to speak with reservations directly, call + Direct Number:  404.223.4414 or Toll Free:  833.474.4642, request to speak with an associate, and let them know you require our Landis+Gyr negotiated group rate.

The group rate will only be available until Monday, April 14th. 

Does the hotel have high-speed internet access?  

Yes. Exchange attendees will receive complimentary wireless internet access. 

What are the check-in and check-out times at the hotel?  

Check-in time is 4:00 PM. Check-out time is 11:00 AM.  

How do I cancel my reservation at the hotel?  

To cancel your reservation, call the hotel directly at 404.223.4414. Your room reservation must be cancelled 72 hours prior to your arrival date. Guaranteed reservations not cancelled 72 hours prior will be charged one night’s room and tax.  

Is there a fee to park my car at the hotel?  

  • Valet only at the Signia by Hilton: $60
  • Self-parking is at the Georgia World Congress Center Red Deck (connected to Building B with inside walk to the hotel).  Daily rate is usually $15 but can fluctuate based on other events.
    • Marta Stations:  Guests can take the Green or Blue Line West to the 1st stop:  State Farm Arena/GWCC or 2nd stop:  Vine City Marta Station.   There is about a 30–55-yard walk from each station (Vine City is across the street – has a walking bridge to connect over).

What airport should I fly in and out of?  

Atlanta Hartsfield-Jackson International airport (ATL) is located 11.2 miles from the hotel. 

Does the hotel provide shuttle service?  

No, the hotel does not offer a shuttle service.  

Options from Atlanta Hartsfield-Jackson International Airport:

Domestic Terminal

All shared-ride shuttles pick up on the Shared-Ride Shuttle Aisle, which is outside in the Ground Transportation Center/West Curb area, located on the west end of the Domestic Terminal. Local Shared-Ride Service Providers are normally located between stall 1-3. Regional Shared-Ride Service Providers are normally located between stall 4-8 (Map: Shared-Ride Location ) Contact the below listed companies directly to ask questions or make reservations.

International Terminal

There are limited services provided by Shared-Ride vans from the International Terminal. Please contact the company, in advance, for specific details. Shared-Ride shuttle service pick-up is located outside on the arrival level, to the right of the A3 door.

Fares: (Maximum trip fee)

When should I arrive at the conference?   

The official Exchange 2025 kickoff is on Monday, May 5, with a Welcome Reception at 4:30 PM. 

However, there are pre-event activities below in which you may want to participate:   

  • 11:00 AM – 4:30 PM: Pre-conference User Group Meetings  

What is the cost to register for Exchange 2025? 

The following registration fees apply:  

  • Early Bird Registration Fee: $1,495 

  • Regular Registration Fee: $1,695  

  • Onsite Registration Fee: $1,895

  • Early Bird Daily Pricing: $695 per day (includes access to all meals and activities)

  • Daily Pricing: $795 per day (includes access to all meals and activities) 

  • Onsite Daily Pricing: $895 per day (includes access to all meals and activities) 

  • Guest Pass – Adults only: $395 (includes access to evening events only) 

  • Group Discounts:  

  • With three paid registrations from the same company, a fourth registration is complimentary.  

    • IMPORTANT:  In order to get the group discount automatically, one person needs to register all registrants using the “Add Person” option. When registering for the conference, attendees will be asked if you want to add an additional attendee before the payment page is presented. If you choose "Yes" then you will have the opportunity to add additional attendees. If four people from the same organization register at different times, the group discount still applies. Once three have registered, contact our Exchange 2025 registration lead, Trish Huntley, at landisgyr@etherio.com  or  by calling 404.477.5819 to register the 4th person.
       

What is included in my registration fee?  

The Exchange registration fee includes:  

  • Access to all general and breakout sessions
  • Networking events
  • The Expo, including Ask the Expert
  • All scheduled meals through the conference
  • A name badge is required for entrance to all events

How do I register a guest?

During the registration process, you will be asked if you would like to add additional attendees before the payment page is presented. Selecting yes on this screen will allow you to register an additional attendee or a Guest. To add a guest, select "Guest" and choose "Register Another" to enter the information for your guest. If you do not need to add a guest or additional attendee, please select "Complete Registration" to proceed to the payment page.

What is the refund policy?  

Should you need to cancel your registration on or prior to April 14, 2025, there will be a $250.00 non-refundable administration fee. After April 14, 2025, no refunds will be given. Your cancellation must be submitted to landisgyr@etherio.com.

What is the substitution policy?

Attendee substitutions from the same company will be accepted. If you wish to substitute someone, please send your notice to landisgyr@etherio.com.

How do I pay for my conference registration?  

We accept all major credit cards. 

When will I receive my name badge?  

All name badges and welcome packets will be distributed onsite at the registration desk.  

What is the dress code?  

The dress code is business casual.  

What hours are the conference registration/information desk open?     

The registration/information desk will be open all hours Exchange is in session.