FREQUENTLY ASKED QUESTIONS

If you don't see the answer to your question here, feel free to contact us at events@unitedway.org.

 

I DO NOT WORK FOR UNITED WAY / MY 211 IS NOT OPERATED BY UNITED WAY, CAN I STILL ATTEND?

Absolutely!  This summit is designed for ALL 211 leaders.  Whether you work for 211 or United Way and fund your local 211, we invite you to attend and help shape the future of 211.  

WHO FROM MY TEAM SHOULD ATTEND?

Designed as a leadership summit for decision-makers and change-makers, CEO’s, VP’s and Center Directors/Managers won’t want to miss this. We need your expertise to map strategies and we need your engagement to make it happen.

WHEN SHOULD I ARRIVE IN ALEXANDRIA?

Sessions begin Monday, October 28 at 2 p.m., followed by a welcome reception at 5:00 p.m. Registration opens at 11:30 a.m. Please arrive before 2 p.m. to check in at registration and get your attendee badge.  

As you plan your travel to and from the Washington DC area, please know that we plan a full agenda through lunchtime on Wednesday October 30th. We encourage you to plan to be onsite at the conference until 3:00 p.m. that day to take full advantage of the learning and networking time with your 211 colleagues. 

WHERE CAN I FIND INFORMATION TO BOOK MY HOTEL?

Visit the TRAVEL & HOTEL tab to get all the information on travel to Alexandria. A pre-negotiated room rate is offered at the Sheraton Suites Old Town Alexandria for your convenience. The hotel room reservation link will be included in your registration confirmation email.  

WHAT SHOULD I WEAR?

The 211 Leadership Summit is an informal event and business casual is recommended. Don’t forget to bring a jacket or sweater —air conditioning can be strong. The temperature outdoors in Alexandria will be around 68F during the day and 49F at night.   

WHAT SHOULD I BRING?

We will provide any materials you need for the conference during check-in. Our event app will provide more details on specific sessions and activities, and relevant background info. Otherwise bring yourself and excitement to collaborate with your peers! 

TELL ME MORE ABOUT THE SPEAKERS AND CONTENT?

The content will be a mix of workshops from leaders in the industry, motivational presentations, and interactive forums where you will be key to helping us shape our strategies. Check out the SCHEDULE tab for current content.

WHAT IF I NEED TO CANCEL?

We’re so sorry you can’t make it this year! Cancellations made on or before October 8 will be subject to a $100 cancellation fee; cancellations made after October 8 are non-refundable. To make changes or cancel your registration, please click here

Substitutions are permitted until October 8. Cancellation fees will be waived for substitutions. If you would like to request a substitution, please reach out to events@unitedway.org with your name and the name and email address of the person taking your place. 

WHAT IS THE CURRENT COVID POLICY?

Currently, United Way Worldwide (UWW) does not have a COVID-19 policy and masks are not required. During the event, we encourage following recommended health and safety protocols, including regular handwashing, maintaining social distance, avoiding poorly ventilated spaces, and self-isolating if you feel ill or test positive for COVID.  Should you become ill or test positive for COVID-19, we request that attendees remove themselves from participation and notify events@unitedway.org. United Way reserves the right to deny entry to or remove anyone at the event presenting with flu-like or COVID-19-related symptoms. Refusal to abide by United Way Worldwide’s health safety related procedures may result in removal from the program and cancellation of registration without refund.  

While various preventative measures are in place for various illnesses, United Way Worldwide cannot guarantee that attendees will not be exposed while attending the conference. Each attendee assumes the risks associated with attendance at an in-person event.   

REGISTER NOW

Join 211 leaders and partners to continue the growth and impact of the 211 Network!

CONTACT US

We're here to help! Contact us anytime with questions about the 211 Leadership Summit.