Back by Popular Demand!

9:00 a.m. - 1:00 p.m. EST, both days

Registration Fees:
Both Days - $289

Are you Determined to Lead an Exceptional Branch?

"You bet, course I am!" You must agree that would be every branch manager’s desire. Unless the branch manager is burned out, burned up or not well prepared.

Maybe you have some team members that need to coached up, perhaps even coached out. Today’s members have more choices than ever before and it’s no longer enough to offer high-quality products or competitive prices. Your brand is built on – or broken by – the member experience. Are you building or breaking the brand at your branch?

What about the employee experience? What three words would you use to describe the work culture at your branch? Does your staff feel included? Do they have clear expectations and the training, the tools, and the coaching to deliver the goods as expected?

Who Should Attend: Aspiring Branch Managers, New Branch Managers and seasoned Branch Managers