Below are answers to frequently asked questions. To access a specific topic, please click on the preferred topic from the list below to move to that section.
- Commitment
- Race Entry
- Team Rally & Lunch
- Hotel
- Payment for Guests or Optional Items
- Confirmation of Commitment and Reservations
- Modifying your Event Weekend Reservations
To view the information for each question, please click on the arrow to the left of the question. (Disregard if using Internet Explorer)
Why do I need to submit a commitment response?
When you registered for Team In Training, you committed to raising lifesaving funds in return for your participation in the United Airlines NYC Half event weekend. Your commitment response will let your Team In Training staff know your decision to complete or drop from the season. If you choose to continue the season, you are pledging to LLS to meet your fundraising commitment and participate in your event.
After you submit your commitment and reservations, LLS will begin to confirm your event weekend arrangements.
What is my Fundraising Commitment Amount?
Fundraising amounts vary depending on team benefits selected such as the no hotel option. Fundraising Commitment Levels are available with the options listed below.
If you would like to change your fundraising Commitment Benefits and corresponding amount, you'll be able to do so in the commitment form. Please note, requests to change Fundraising Commitment Levels and corresponding benefits are subject to availability..
All Fundraising Commitment levels include:
- Team In Training event day performance singlet or t-shirt
- One Complimentary ticket to the Team Rally & Dinner
Fundraising Commitment Options:
- Pre-drawing level
- Register with Team In Training before Wednesday, Nov. 20, 2019
- Commit with Team In Training on or before Monday, Dec. 16, 2019 - to retain Fundraising Commitment Amount
*Teammates are responsible for purchasing guaranteed entry.
- Post-drawing level
- Register with Team In Training on or after Thursday, Nov. 21, 2019
*Teammates are responsible for purchasing guaranteed entry.
When do I need to reach my Fundraising Commitment Amount?
For the United Airlines NYC Half, your personal Team In Training fundraising account must contain, at a minimum, the Fundraising Commitment Amount you selected and confirmed during commitment, by 11:59 p.m. PT on Monday, Mar. 16, 2020. In the event your fundraising commitment amount has not been reached by this time, the credit card you securely provide during commitment will be charged for the difference between what you have raised and the fundraising commitment amount you agreed to raise.
What if I can no longer participate with Team In Training?
If you are unable to commit, there will be a link in the invitation email for you to click on. This will let us know you'll be discontinuing your participation this season and will save you from receiving reminder emails and calls in the future regarding this event.
What if I commit to Team In Training and then have a conflict that prevents me from completing the event?
If you need to discontinue your participation in the Team In Training program after commitment for any reason other than injury, deployment, or pregnancy, you are still responsible for your full fundraising commitment. If you cannot continue with the program due to injury, deployment, or pregnancy, a doctor's note or copy of military orders must be submitted to defer to a future Team In Training event (within one calendar year). In addition, 25% of your fundraising commitment must remain in your current event account. At the time you defer, if you have not raised at least 25% of your fundraising commitment, the credit card you securely provide during commitment will be charged for the difference between what you have raised and 25% of the fundraising commitment amount you selected.
How do I obtain my event entry for the United Airlines NYC Half?
If your Fundraising Commitment level includes access to a guaranteed race entry, the business day after you submit the commitment and reservation form you will receive an email from the New York Road Runners with a link and instructions to complete and purchase your race entry. The steps in the email MUST be completed to secure your race entry.
What is the Team Rally & Lunch?
The Team Rally & Lunch is a time for your teammates, coaches, mentors, honored teammates, and staff to come together and celebrate all that you have accomplished this season. All fundraising team members receive one complimentary ticket.
When and where will it be?
The Team Rally & Lunch will be Saturday, Mar. 14, 2020.
Martinique New York on Broadway
49 W. 32nd St.
New York, NY 10001
Hotel website
Can guests attend the Team Rally & Lunch?
When completing event weekend reservations, you can choose to purchase additional reservations. Children ages three and under are free but expected to sit in a parent's lap. You will be required to pay for these when submitting your event weekend reservations.
Where are we staying?
If your fundraising commitment level includes a hotel stay we will be staying at:
Martinique New York on Broadway
49 W. 32nd St.
New York, NY 10001
Hotel website
Depending on the Fundraising Commitment Level you selected, you may receive a two or three night hotel stay with a Team In Training roommate. If you prefer to have a room to yourself or share with non-Team In Training guest(s), you may pay for the other half of your room.
Who will I be rooming with?
As a Team In Training team member your fundraising covers half the room rate. If you opt to have your own room, you will be responsible for paying half the room rate each night of your stay. The room options available to you are as follows:
- No Room Needed: You will need to make your own reservations for the event weekend.
- Own Room: You do not wish to share your room with another Team In Training team member since you would like your own room and/or are bringing guests. You will be responsible for paying half the room rate per night at the end of the reservation process.
- Will you be sharing your room with any guests? If yes, you will be asked to provide the names of your guests. Please note, the hotel will assess additional fees for triple and quadruple occupancy.
- Team In Training Roommate: If you and a Team In Training teammate would like to be paired as roommates, you BOTH must enter the other person in the roommate question in order for the system to pair you.
- Please make sure ahead of time that your desired roommate knows to put your name and chapter down.
- If you would like Team In Training to assign you a roommate, check the box for staff to assign you a roommate and Team In Training will match you with another person of the same gender who also indicated they would like a Team In Training roommate.
How do I check into my hotel room?
All rooms are reserved under each teammate's name. To check into your room you will just need to provide your name and photo ID to the front desk. The hotel will also require your credit card to keep on file for incidental charges (room service, parking, etc.)
For additional information about hotel stay, please see the hotel tab.
How do I pay for additional items I ordered?
If you choose to purchase guest to attend the Team Rally & Lunch and/or select options with hotel fees, payment for these items will be required when you submit your reservations.
What happens after I complete the Commitment and Event Weekend Form?
After you submit your Commitment and Event Weekend Form, you will receive a confirmation email with your event weekend reservations and commitment response. Please review and save this email as it also contains instructions for logging back into the system should you need to make changes to your reservations.
What are the deadlines for making changes to my event weekend reservations?
You will have until the dates listed below to make changes to your selections. After the deadline, the system will lock and will be unable to accept changes. After these dates, LLS will finalize reservations with the vendors and will not be able to make any changes to your hotel and/or Team Rally & Lunch reservations (including refunds).
- Changes to Hotel Reservation can be made until 11:59 p.m. ET, Monday, Feb. 10, 2020
- Changes to Team Rally & Lunch Reservations can be made until 11:59 p.m. ET, Tuesday, Mar. 10, 2020
How can I change my event weekend reservations (hotel and/or Team Rally & Lunch) after I have submitted my selections?
To make changes to your reservation, please follow these steps:
- Locate your commitment confirmation email from In Training
- At the bottom of the email, click on the link to make changes
- When prompted, enter your last name and reference number that is listed in your confirmation email
- Make your changes and submit the form
If you are removing items and need a refund, please email Liz Spillane to initiate your refund.
For questions regarding the topics below, please click on the corresponding name or email address.
- Fundraising commitment, please contact eventweekendchanges@lls.org
- This site (commitment and reservation form), please contact Liz Spillane
- Fundraising recognition, please contact your Team In Training staff or Kelly Condon
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