Bridging the Gap

In Cincinnati, bridges connect the historic north and south. In this place, where the underground railroad once served as a bridge to freedom across the Ohio River, bridges now connect people freely.

Bridging the generational gap: Meet keynote speaker Phil Gwoke

The 2025 NCSG Convention & Trade Show, themed “Bridging the Gap,” is set to deliver a powerful keynote by renowned generational expert Phil Gwoke. This event promises to be a game-changer for chimney and venting industry professionals, from seasoned veterans to fresh-faced newcomers.

Gwoke will cut right to the chase, breaking down the differences between generations and how they impact our industry. From hiring and training to customer service and business growth, Gwoke will share practical tips and real-world examples to help you:

Attract and retain top talent
Lead and motivate a multi-generational team
Deliver exceptional customer service to all generations
Plan for the future and ensure a smooth transition of leadership

Don't miss this opportunity to gain valuable insights from one of the nation's leading generational experts. Join us for the 2025 NCSG Convention & Trade Show on March 4-8 in Cincinnati, OH to bridge the gap between generations to build a stronger, more successful future for your business.