Answer: Dscoop looks forward each year to creating a valuable experience for members and partners at the Dscoop Edge conferences. However, the health of our community is of the utmost importance to us. The Dscoop global Board, which is comprised of HP executives, Dscoop PSP members and Dscoop leaders, closely monitored the latest information regarding the COVID-19 virus (“coronavirus”). To protect the well-being of attendees, partners, speakers, and employees, the global Board decided to reschedule Edge Orlando 2020, at a date to be determined. We will provide updates and details as soon as possible.
Given the vast amount of preparation that goes into our Edge events, this is not a decision Dscoop has taken lightly. We thank all registered attendees and partners for your engagement and participation, and your understanding at this difficult time.
Dscoop will continue to support the education, technology insights and business growth goals of our members and partners now and at the rescheduled Dscoop Edge event. Please take advantage of the hundreds of education sessions, webinars, training, inspirational customer stories, and the networking and collaboration opportunities through Find a Pro and the forums, on Dscoop.com. And know that, in the interim, we are diligently researching alternative ways to bring you content you most want and need.
Answer: Dscoop and its global Board are working closely to determine the best plan for the rescheduled event. We’ll provide new details as soon as possible and communicate with our community through all our channels.
When it’s held on the rescheduled date, Dscoop Edge will bring the same value attendees and partners have come to expect: an empowering, energized event that helps the entire digital print community learn and grow. Attendees will hear from experts, analysts, academics, innovators and fellow PSPs. They’ll develop business and leadership skills, receive hands-on technical training, hear about current industry and market trends, and see and learn about the newest portfolio from HP and the latest innovations from our partners. The Dscoop Edge Solutions Showcase will continue to be THE place for partners to showcase their capabilities and connect with PSPs.
Answer: Dscoop Edge is not being canceled; it is being rescheduled due to a situation beyond Dscoop’s control. All paid registration fees and partner agreements remain valid and have been automatically allocated to the rescheduled event. The Dscoop team understands you may have questions, and we are here to help. Email us, and a team member will respond as quickly as possible.
Answer: If you booked your stay at the host hotel, Orlando World Center Marriott, through the Dscoop conference website, your reservation will be automatically removed and, if applicable, refunded. You should receive an email confirmation on or before March 29. If you have any questions, call the hotel directly at 407-239-4200.
Also regarding hotel reservations:
Answer: No. However, many airline carriers have policies in place regarding the COVID-19 virus and its impact on travel. Please check with your airline carrier about its ticketing policy.
Answer: Yes. In light of the situation, all Dscoop Edge Local activities in all three regions (EMEA, AMS and APJ) are postponed until further notice. Like the postponement of Edge, this is to protect the well-being of our attendees and partners.
As mentioned in an answer above, Dscoop will continue to support the education, technology insights and business growth goals of our members and partners through multiple channels, including online. We are diligently researching alternative ways to bring you the content you most want and need. We’ll provide new details as soon as possible.
Answer: If you need the materials returned to you, Dscoop will ask AGS to ship it to the return address on the materials. If it can wait in the advance warehouse until the new, rescheduled Edge Orlando dates, Dscoop will ask AGS to keep it until then. If you have further questions about your materials, please email us.
Answer: Dscoop will reach out to GES Exhibits to keep your order until the new, rescheduled dates for Edge Orlando. If you have further questions about your exhibit services, please email us.
Answer: The Dscoop team values your questions and comments, and we are here to help. Email us, and a team member will respond as quickly as possible.
Once again, we thank you for your patience and understanding at this difficult time.