Substitute Session 1: Panel Discussion: Case Studies in Care Transitions: HH, SNF, LTAC, IRF

ABSTRACT

This panel discussion provides HH, SNF, LTAC and IRF transition case scenarios to encourage an interactive guided discussion focused on current challenges within case management practice. Facilitated by a moderator and panelists representing the scope of multisite case management practice, audience members are invited to share best practices and solutions from their practice sites.

Learning objectives

1. Identify key challenges/barriers when transitioning to HH, SNF, LTAC or IRF.
2. Describe creative approaches, solutions or best practices you have applied.
3. Through interactive discussion, identify at least one new idea to apply within your setting.
 

SPEAKERS

Mary Chester, RN
Regional Admissions Director

Sue Erwin DNP, RN, MHA, CMAC, ACM-RN
Regional AVP, Care Coordination
Wake Forest Baptist Health

Katie Flanagan, MSW, LCSW, ACM-SW
AVP, Care Management
Duke University Health System

Substitute Session 2: Utilizing A3 Thinking for Process Improvement

ABSTRACT

By utilizing a solution-searching approach, this session is designed to provide attendees with key strategies to approach difficult problems/challenges. You can expect to learn tactical and sequential steps to the process of A3 solutions through the Plan, Do, Check, Act approach.

Learning objectives

1. Define A3 Thinking.
2. Describe the sequential steps to success A3 solutions.
3. Apply lessons learned from actual case examples to current case management challenges in your workflow.
 

SPEAKER

Katie Flanagan, MSW, LCSW, ACM-SW
AVP, Care Management
Duke University Health System