Roundtable Discussion: Realigning Work Priorities to Mitigate Moral Distress

ABSTRACT

Facilitated by a moderator and panelists representing the scope of multisite case management practice, audience members are invited to share best practices and solutions from their practice sites. Achieving balance while maintaining a commitment to meet role performance expectations, addressing patient and community needs and complying with standards and regulations leads to burnout and moral distress among health care professionals.  This interactive session examines sources of distress and uses case examples to explore the application of various strategies.

Learning objectives

1. Discuss strategies to support and retain existing staff while experiencing workforce shortages.

2. Demonstrate ways to stratify and prioritize frontline care management responsibilities when experiencing workforce shortages.

3. Identify resources and interventions to employ to mitigate moral distress and burnout in the context of workforce shortages.

SPEAKERS

Kimberly Browne, LCSW, ACM-SW

Executive Director, Patient & Family Services; Nursing Administration

Stanford Medicine Children's Health

Malinda Ellis, MSN, RN, ACM-RN

Director, Care Coordination

Mercy San Juan Medical Center; Dignity Health

Live Learning Link: Top Challenges, Creative Solutions and Takeaways

ABSTRACT

This session provides interactive guided discussion focused on current challenges within case management practice explored during this conference. Facilitated by a moderator and panelists representing the scope of multisite case management practice, audience members are invited to share best practices and solutions from their practice sites.

Learning objectives

1. Identify two top challenges in your roles and case management practice.

2. Describe two creative approaches, solutions, or best practices you have applied.

3. Through interactive discussion, identify at least one new idea to apply within your setting.

SPEAKERS

Kathy Nipper-Johnson, MSN, RN, ACM-RN, CCM

Director, Ambulatory Care Coordination

Dignity Medical Foundation

Allison Whitlock, BSN, RN, ACM-RN

Director, Care Management

Providence - Queen of the Valley Medical Center

Alexa Vu, MSN, RN, PHN, ACM-RN