2023 IHG® Americas Premium Investors & Leadership Conference
Our team is now managing remaining registrations manually. To register, please email conference@ihg.com with your role (owner or general manager) and your hotel(s) inncode. We will confirm your registration and reply as soon as possible with next steps.
Crowne Plaza HY36 Midtown Manhattan
AGENDA
Unless otherwise noted, all conference events will take place at voco Chicago Downtown. The conference program will begin early afternoon on May 8 and adjourn the afternoon of May 10. Depart beginning May 10 based on agenda for the closing day or at leisure on May 11.
SCHEDULE
Schedule subject to change without notice.
| SUNDAY, MAY 7, 2023 | ||
|---|---|---|
| 2:00 p.m. - 6:00 p.m. | Conference Registration & Information Desk | 15th Floor Lobby |
| MONDAY, MAY 8, 2023 | ||
| 8:00 a.m. - 6:00 p.m. | Conference Registration & Information Desk | 15th Floor Lobby |
| 12:00 p.m. - 4:00 p.m. | Premium Showcase | 15th Floor Lobby |
| 4:00 p.m. - 5:15 p.m. | General Session 1: Business & Industry Context | Sauganash Ballroom |
| 6:30 p.m. - 9:30 p.m. | Welcome Reception Co-sponsored by IHG Hotels & Resorts / Chase & Mastercard Transportation will depart from the first floor lobby entrance |
The Old Post Office |
| TUESDAY, MAY 9, 2023 | ||
| 7:30 a.m. - 9:00 a.m. | Breakfast Co-sponsored by IHG Hotels & Resorts / Guest Supply | Wolf Point & LaSalle |
| 8:00 a.m. - 6:00 p.m. | Conference Registration & Information Desk | 15th Floor Lobby |
| 9:15 a.m. - 10:30 a.m. | General Session 2: Supporting Your Hotels | Sauganash Ballroom |
| 10:30 a.m. - 11:00 a.m. | Break Co-sponsored by IHG Hotels & Resorts / Standard Textile | Sauganash Pre-Function |
| 11:00 a.m. - 12:15 p.m. | General Session 3: Driving Brand Performance | Sauganash Ballroom |
| 12:15 p.m. - 1:30 p.m. | Lunch Co-sponsored by IHG Hotels & Resorts / The Coca-Cola Company | Wolf Point & LaSalle |
| 1:30 p.m. - 2:15 p.m. | Breakouts: - Hotel Indigo: Driving Commercial Performance - voco: Bird's Eye View: Keys to Enhancing the Guest Experience - Crowne Plaza: Premium Showcase - EVEN Hotels: Premium Showcase |
Sauganash Ballroom Steamboat Hotel 15th Floor Lobby 15th Floor Lobby |
| 2:15 p.m. - 3:00 p.m. | Breakouts: - Hotel Indigo: Attracting & Retaining Talent - voco: Driving Commercial Performance - Crowne Plaza: Premium Showcase - EVEN Hotels: Premium Showcase |
Sauganash Ballroom Steamboat Hotel 15th Floor Lobby 15th Floor Lobby |
| 3:00 p.m. - 3:15 p.m. | Break Co-sponsored by IHG Hotels & Resorts / Hunter Amenities | Sauganash Pre-Function |
| 3:15 p.m. - 4:00 p.m. | Breakouts: - Hotel Indigo: Premium Showcase - voco: Premium Showcase - Crowne Plaza: Driving Commercial Performance - EVEN Hotels: Executing F&B with Excellence |
15th Floor Lobby 15th Floor Lobby Sauganash Ballroom Merchants Hotel |
| 4:00 p.m. - 4:45 p.m. | Breakouts: - Hotel Indigo: Premium Showcase - voco: Premium Showcase - Crowne Plaza: Crowne Plaza Brand Evolution & Signs of Momentum - EVEN Hotels: Driving Commercial Performance |
15th Floor Lobby 15th Floor Lobby Sauganash Ballroom Merchants Hotel |
| 5:00 p.m. - 5:50 p.m. | Closing General Session | Sauganash Ballroom |
| 7:00 p.m. - 10:00 p.m. | Celebration with Awards Recognition Transportation will depart from the first floor lobby entrance | Navy Pier |
| WEDNESDAY, MAY 10, 2023 | ||
| 7:45 a.m. - 9:15 a.m. | Breakfast Co-sponsored by IHG Hotels & Resorts / HD Supply | Wolf Point |
| 8:00 a.m. - 2:00 p.m. | Conference Registration & Information Desk | 15th Floor Lobby |
| 8:00 a.m. - 12:30 p.m. | Premium Showcase | 15th Floor Lobby |
| 9:30 a.m. - 10:15 a.m. | GM General Session 1: Delivering a Remarkable Premium Experience | Sauganash Ballroom |
| 10:15 a.m. - 11:00 a.m. | GM General Session 2: Embedding Loyalty | Sauganash Ballroom |
| 11:00 a.m. - 11:30 a.m. | Break Co-sponsored by IHG Hotels & Resorts / Williams-Sonoma, Inc. | Sauganash Pre-Function |
| 11:30 a.m. - 12:30 p.m. | GM Breakouts: - Hotel Indigo: Inspire New Stories - Crafting the Hotel Indigo Service & Culture Experience - voco: Delivering Remarkable! Hosted Service - Crowne Plaza: Delivering a Premium Service Experience with Dare to Connect - EVEN Hotels: Delivering the Evolved EVEN Experience On-Property |
LaSalle Steamboat Hotel Sauganash Ballroom Merchants Hotel |
| 12:30 p.m. - 1:30 p.m. | Lunch Co-sponsored by IHG Hotels & Resorts / Sobel Westex | Wolf Point |
Should you have any questions or require registration assistance, please contact registration support:
By Email: support@thinkwits.com
Schedule a Call: Click here to schedule a time for a registration support specialist to call you.
General Conference Support: conference@ihg.com
By registering to attend the 2023 IHG® Americas Premium Investors & Leadership Conference, you grant permission, without compensation, for IHG and its affiliated companies to reproduce any portion of photographic images of you or your party in any print or digital media, publications, or communications, including but are not limited to websites, invitations, general communications and social media, in connection with any legitimate business, training, marketing, or promotional purpose.
Please be advised that some sessions and events at the Conference will be recorded with video and audio. By attending the Conference, you are consenting to such recordings.
We will be utilizing attendee tracking devices to capture attendee contact information via QR codes printed on the name badges. IHG and its affiliated companies may use this contact information for future correspondence with attendees regarding prizes and other benefits awarded in connection with the Conference, as well as for sharing Conference-related news and information. Attendees may opt out of having their contact information recorded by simply declining from scanning their badges. Attendees who do not get their badges scanned for certain sessions or events may be excluded from receiving prizes, awards, and attendance recognition as a result.
IHG® AMERICAS PREMIUM INVESTORS & LEADERSHIP CONFERENCE 2023
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