Wednesday, March 8 

9:00am - 9:30am:       BRFA Executive Director and Chairman Introduction, Franchisee-Only

9:30am - 10:00am:     FLC Updates, Franchisee-Only

10:00am - 11:00am:   Franchisee Open Discussion, Franchisee-Only

11:00am - 11:15am:   Vendor Spotlight: National Franchise Sales

11:15am - 11:30am:   Break

11:30am - 12:30pm:   Keynote Speaker: Damon West

12:30pm - 1:30pm:     Lunch 

1:30pm - 3:15pm:       IHOP ELT Updates and Q&A, Franchisee-Only

3:15pm - 3:30pm:       Break

3:30pm - 3:45pm:       Vendor Spotlight: Delaget

3:45pm - 5:00pm:       Effective Employee Relations & Union Awareness: Fisher Phillips

5:00pm - 5:15pm:       Vendor Spotlight: Otter

5:15pm - 7:15pm:       Welcome Reception & Vendor Tradeshow

                                                                                                Thursday, March 9 

7:30am - 8:45am:        Breakfast & Vendor Tradeshow

8:45am - 9:00am:        BRFA Opening Remarks

9:00am - 9:45am:        John Peyton, Dine Brands CEO, Franchisee-Only

9:45am - 11:00am:      Guest Speaker - Leadership & Employee Engagement: Susan Salgado

11:00am - 11:15am:    Break

11:15am - 11:30am:    Vendor Spotlight

11:30am - 12:45pm:    CSCS Update and Q&A

12:45pm - 2:00pm:      Working Lunch - Government Affairs Update: Mike Saltsman, Employment Policies Institute 

2:00pm - 3:00pm:        Franchisee Open Discussion/Q&A, Franchisee-Only