HUG Conference 2023

Fort Worth, TX
May 7-10, 2023

Discover the Trending Topics


HughesON Portal

The HughesON portal enables our customers to get real-time visibility into their sites' health including any down-time, services, installations or any other scheduled actions. In this webinar, we’ll go over some new features, expanded capabilities and the redesigned UI/UX.

MSSP for Business Enablement

Digital transformation, the acceleration of cloud adoption, and remote working mean that public and private sector organizations of all sizes are more interconnected than ever before – dramatically increasing the cyberattack surface.

5G Panel
 HUG 2022

This panel explores what 5G has to offer enterprise customers today, as well as how to prepare for the future of 5G and use cases for IoT, Private Wireless/Wi-Fi augmentation, location tracking, and more.

Security Panel
 HUG 2022

Explore the role of cloud-based security and how this is impacting security architectures, practices and delivery options. 


Classroom Workshops


Digital Signage Workshop

Digital signage remains an important tool for businesses to communicate and engage with their customers and employees. This hands-on session with product management will cover topics such as Content Management, integration of Social Media and Infotainment content, playlist management, as well as exciting Video-on-Demand (VOD) integrations. As new feature and roadmap capabilities are shared, you’ll have the opportunity to offer your ideas for future improvements.

Network Industry Trends and Solutions

The wide area network industry is constantly evolving, and it can be challenging to keep up with all the latest trends and developments. In this session we’ll cover different drivers affecting retail, QSR, and similar distributed enterprise markets in addition to the supporting solutions/services (SD-WAN, Security, Wi-Fi, Transport, etc.) enabling their business objectives.

Comms on the Move

The use of Communications On The Move (COTM) is becoming increasingly important in today's digital world, where many individuals and organizations need to be able to communicate and collaborate effectively regardless of location. This session will cover different enabling technologies, such as LEO/GEO satellites, corresponding use cases, as well as touch upon options for mobility-pause scenarios.

Energy & Industrial Industry Sector Trends

The Energy and Industrial sectors have seen tremendous activity and change over the last few years. Join your peers and Hughes professionals to discuss the industry trends and new technologies driving a variety of remote solution deployments including satellite, wireless, and edge security.

HughesON Portal Insights

The HughesON Portal provides visibility into your site's field activities, support interactions, deployed solutions, and so much more. Come understand how to glean critical observations, learn navigation best practices, hear new capabilities, and share your feedback on future enhancements and features.

Customer Experience: Enhancing Service Delivery and Support

Several new capabilities, tools, and processes are being introduced into the service delivery areas of provisioning, helpdesk support, and billing. This in-depth session covers key enhancements and augmented services being implemented into different enterprise programs and customer use cases.

Open Discussion Roundtables


Transport Deployment Considerations

Wireline, Wireless, and Satellite: What site transport options should be considered?
Balancing the best performing versus most cost-effective transport options can be challenging.  Understand the drivers for different transport options and use cases for optimal per-site connectivity.

Customer Support, Collaborative Engagements

As businesses increasingly rely on digital channels to interact with customers, the role of the helpdesk has become more important than ever.  During this session we will discuss engagement models, insights observed, and streamlined processes to improve communications and efficiencies.

Installation and Maintenance Services

This roundtable offers the chance to speak with Hughes Install and Field personnel about best practices, new tools aiding deployments, and planned enhancements to service delivery. You'll also be able to provide input and feedback based on your firsthand experience that will help shape future improvements.

Security, MDR and Compliance

Security remains top of mind for leaders. In this session, we examine the increasing risks driving the need for Managed Detection and Response (MDR) capabilities, enforcement placement decisions, and discuss industry changes concerning compliance and reporting.