Frequently Asked Questions
Below are frequently asked questions. If you don’t see an answer to a question that you have, please email events@pmi.org for assistance.
Whether you're a seasoned project manager or new to the field, this virtual event provides an excellent opportunity to learn, earn PDUs toward your certification, broaden your perspective on project management, and connect with your global project management community. Learn, engage, and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what PMI events are all about, and we provide a welcoming environment for all.
Will closed captioned translations be provided?
Mainstage and Breakout Theater sessions will have live closed captioning on 23 March with 20+ languages to choose from including French, Hindi, Portuguese, Spanish and more! Closed captioning is available in English, Spanish, Portuguese, French, Italian, German, Simplified Chinese and Japanese for On Demand content in the Mainstage, Breakout, and Bonus Theater sessions through 31 January 2024, unless otherwise stated.
Attendees will receive an email notification within one week prior to the live event date which will include further instructions and a link to access the virtual platform. This link is unique to each registrant and cannot be shared. Attendees will need their email address and registration Confirmation ID in order to sign in on the virtual platform.
To receive all event communications, be sure to mark the following email address as trustworthy in your settings: PMIevents@theonlinexpo.com.
If you have any issues locating your log in email notification, please contact us at events@pmi.org for assistance.
Will I have access to content after the live virtual event has ended?
Yes, all events within the Virtual Experience Series 2023 will be available on demand through 31 January 2024.
NOTE: On-demand events will include sessions authorized for on-demand access as a post live event offering. Please refer to the program agenda to view which sessions will be available for live/on-demand sessions.
For the best experience, we suggest using a desktop or laptop computer and the Chrome or Firefox internet browsers. We also recommend turning off your VPN to avoid internet connection issues.
All technical requirements can be found here.
How do I find my browser, version and operating system (OS)?
To find your proper computer details, please click here.
Will I still be able to participate if my company has a corporate firewall in place?
In most cases, firewalls will not pose a problem. You should be able to participate in the entire event even if your company has a firewall in place. There is a port checker in the system check. This will allow you to see any potential issues. To run the system check, click here.
Do I need to download anything to view the event on my mobile device?
You will not need to download anything to view the event on your mobile device.
What mobile devices are supported?
The mobile requirements can be found here.
Will I be able to participate from my computer and mobile device?
A user may attend via their mobile device or on a PC/Mac. The choice is theirs, however a user cannot do both simultaneously as the "Already Logged In" message will display.
I registered for the Virtual Experience Series, how many users may access my account?
Each Virtual Experience Series registration is valid for use by a single participant. It is a violation of the 2023 Virtual Experience User Agreement terms to share logins with additional participants. Registration for the Virtual Experience Series 2023: PMXPO is free and open to all PMI members or nonmembers through 31 January 2024.
How do I modify my PMI profile?
Your registration information is synced to your PMI.org profile. To modify your profile go to https://my.pmi.org/profile/personal and those updates will then carry over into your registration record.
How can I recover my lost PMI profile password and/or username?
Visit the login page to reset your username or password.
Will I receive a registration confirmation letter?
When registering online, an email confirmation will be sent immediately to your primary email address on your PMI profile used during registration.
What is the 2023 Virtual Experience User Agreement?
All attendees of this event must agree to the policy below during the registration process. By registering for the Virtual Experience Series, you agree to abide by the following provisions:
- Presentations are the property of the Project Management Institute and the presenters. Any distribution of the presentations by electronic means or otherwise is strictly prohibited. Any reuse of presentation materials requires prior written consent of PMI, the presenter, or a legal representative thereof. Please contact events@pmi.org for copyright and reuse information.
- When an attendee interacts with sponsored content or virtual booths, the attendee consents to PMI sharing their name, title, company, phone number, city/state, country, industry and email address with the specific sponsor(s) with whom they interact. This data sharing provides sponsors the ability to follow-up after the event. If an attendee does not wish to have their information shared with sponsors, they must refrain from interacting with sponsored content and/or virtual booths. All sponsored content and virtual booths will be clearly advertised as such.
Why should I attend the Virtual Experience Series if I’m not planning to pursue a career in project management?
Project management skills are crucial and can be applied to any industry or profession. According to the Project Management Institute, project management is defined as “the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.” Learn strategies and best practices from experts and refine and grow your professional skills—from planning and communication to leadership and problem-solving. Walk away with the project management skills you need, no matter what profession you are in.
The following is a summary of the event code of conduct for attendees.
A platform to learn, engage, and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what PMI events are all about, and we provide a welcoming environment for all. Harassment (such as homophobia, racism, or behavior that discriminates against a group or class of people) or inappropriate behavior of any kind toward any participant will not be tolerated. We require all participants of PMI events to adhere to PMI’s Culture Values and PMI’s Code of Conduct.
Available and authorized PDFs of presentations for sessions are available in the webcasts under Handouts. Access to authorized recordings will only be available on demand (and not downloadable) through 31 January 2024, unless otherwise noted in the session description.
How do I apply to be a presenter?
Do you have a great idea for a presentation? Consider submitting it and be a part of our 2023 Virtual Experience Series. FIND OUT MORE
The number of PDUs awarded varies for each individual event offered within the series. Please continue to check the website as content is added and PDU information is shared. NOTE: You must be registered and logged in with your own user name and password for at least 15 minutes from the start time of the session to be awarded PDUs for that session.
How do I claim PDUs for the Virtual Experience Series?
Professional development units (PDUs) are reported on behalf of all registered attendees. The PDU Tracker available within the virtual event platform (under Resources) will specify the amount of PDUs per session. These claims will be automatically uploaded to the PDU transcripts of participating attendees that hold one or more of the following: DASMTM, CAPM®, DASSMTM, PMI-ACP®, PMI-PBA®, PMI-RMP®, PMI-SP®, DACTM, DAVSCTM, PMP®, PMI-CP®, PgMP®, or PfMP®. PDUs will appear on certification holders’ transcripts within 7 business days from completion of the attended session.
Attendees must access the session and participate in the offering for a minimum of 15 minutes to obtain the PDUs offered. Each attendee must be a registered participant with their own log in which they use to access the platform in order to claim PDUs. Anyone who does not log in under their own account will be considered an auditor, and no PDUs will be awarded. Attendees may visit ccrs.pmi.org to confirm PDU reporting. Learn more about maintaining your PMI certification on pmi.org.