FAQ

Q: When and where is the Cyber Safety Summit?
A: The 2023 Cyber Safety Summit will be held Monday, February 6 - Wednesday, February 8, 2023 at The Mountain Shadows Resort, Paradise Valley, Arizona
The Mountain Shadows Resort
5445 E. Lincoln Drive
Paradise Valley, AZ 85253
United States
Hotel Website

Q: How do I make hotel accommodations?
A: In order to book your accommodations, please click here. Gen will cover the hotel stay the evenings of Monday, February 6 - Wednesday, February 8, 2022.  Due to limited room availability in the Valley as Phoenix hosts the Superbowl, there are no extensions available on roomnights.
A credit card is required for the hotel reservation system for all incidentals outside of the standard room rate + tax, and catered meals sponsored by Gen. Room service and amenities are not covered. Gen employees need to expense all their expenses to their individual department T&E budget.

Q: What do I do when I arrive at the hotel?
A: Check-in with the hotel and then proceed to event registration location at the bottom of the ramp. Signage will be placed throughout the hotel.

Q: How do I make air travel arrangements?
A: All travel is your own responsibility.

Q: Does registration include hotel and airfare?
A: Admission is free for all attendees (airfare and other expenses not expressly stated here are not covered). Meals will be provided during the conference. Any meals purchased outside the conference are the responsibility of the attendee and attendees will not be reimbursed for such meals by Gen.  Hotel stay (standard room rate + tax) will be provided for this event. By agreeing to attend, you warrant and represent that your acceptance of this hospitality is in compliance with your company policies and guidelines. If your company requires you to pay fair market value for the hospitality provided or if you have further questions, please email partnerevents@gendigital.com.

Q: What do I need to bring?
A: Business casual attire. Please check the weather before you leave. Plan on a light coat, hat and sunscreen to wear at the golf tournament. For the evening outdoor receptions/dinners, a jacket or sweater is advised as the evenings tend to be cool.

Q: What will the weather be like?
A: In most years, Phoenix averages a daily maximum temperature for January/February that is between 66°F and 72°F (19°C to 22°C). The minimum temperature usually falls between 44°F and 48°F (6°C to 9°C).

Q: Is a rental car required?
A: All events take place at the hotel except for the Phoenix Open Events. A rental car is not required and is not covered by the event. Guests are also responsible for all airport transfers. Transportation will only be provided from the hotel to the Phoenix Open site for both the Pro-Am Tournament (Wednesday) and the first day of the Open (Thursday). 

Q: What is the closest airport?
A: The closest airport is the Phoenix Sky Harbor Airport (PHX). It is located approximately 13 miles from the Mountain Shadow Resort, but expect traffic delays during the Phoenix Open Golf Tournament.

Q: Can my spouse or significant other attend the event?
A: Spouses or significant others are welcome to stay at the hotel; however all Gen sponsored events and meetings are reserved for brokers/consultant and business partners only.