Educational Tracks

Your Mimecast: Roadmap, Innovations, and Services

What’s the future of the Mimecast solution suite? What new features and functionality can you look forward to you in your product? And how can you get the most out of the Mimecast resources available to you? Join sessions in this track to learn where we’ve been investing and what lies ahead. From deep dive product roadmaps and discussions with product experts to sessions on how we can make the Mimecast community even stronger, you’ll have an opportunity to share feedback, learn how to optimize your investment, and collaborate on the future we’re building together.  

Sessions

Your Mimecast: Innovation, Roadmaps and Services

• YM-01: Let's get real: Introducing Phishing 2.0 from Mimecast Awareness Training
  Phish testing is great in theory, but it often falls short of the mark. Why? It’s watered down, template-driven, and let’s face it…easy to spot. So how do you expose employees to the real thing without the risk? Join this session to learn about Phishing 2.0 from Mimecast Awareness Training. You’ll see for yourself how you can “de-fang” actual attacks, send them to their intended recipients, track how they respond, and educate them on where they went wrong. All reward, no risk. Now that’s ph_ing awesome.
• YM-02: Roadmap: Mimecast Web Security – Protecting employees no matter where they click or where they work
  We all know email is used in 90%+ of attacks, but what about its partner in crime – the web? From general browsing and personal webmail to social media, this vector can be challenging to protect. Join this session to learn how you can safeguard both email and web with a single cloud service that combines threat intelligence and security services behind one unified console. You’ll have an opportunity to learn more about Mimecast Web security, see what’s around the corner, and hear our longer-term vision for this solution.
• YM-03: Roadmap: Building Cloud Archive for business, legal, compliance, and beyond
  Archiving has transformed from infrastructure used to store aging content cheaply to a platform-based approach for serving multiple stakeholders, from end-users to compliance, legal, and IT teams. Managing and preserving information securely and productively has never been more complex. Join this session to see how we’re evolving Cloud Archive to help you address these challenges now and long into the future. You’ll hear about new enhancements, what you can expect in the short term, and our vision for 2020 and beyond
• YM-04: Roadmap: Mimecast Email Security – Protecting you today and tomorrow
  Mimecast is proud to help you make email safer for business today, but what about tomorrow? Protecting the top vector for cyberattacks isn’t a one and done – it requires constant vigilance and continuous evolution. Join this session to learn how the Email Security roadmap continues to evolve, with a focus on efficacy, innovation, customer experience, and insights. Our product experts will share information you can use to optimize protections today and give you a preview of 2020 and beyond.
• YM-05: The New Mimecast Support model: Improving your experience through new and enhanced technology
  Exciting enhancements to Mimecast’s Support technology are just around the corner. Join this session to learn about our transition to Salesforce, which will provide a better experience and help us serve you better. You’ll see for yourself how easy it will be to open a new support ticket, view open and historical tickets, engage with the upgraded Mimecaster Central community and knowledgebase, view your account details, and more.
• YM-06: After onboarding: Continuing your journey with Mimecast professional services
  Getting your technology up and running is critical, but it’s just the first step in your Mimecast journey. Your needs will inevitably evolve, as will the threat landscape and Mimecast’s strategies for keeping you as safe as possible. Join this session to learn how Mimecast’s professional services organization can help you keep protections optimized, maximize the value of your security technologies, and build a long-term plan for the future.  

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Advanced Security Sessions

• AS-01: Actionable Threat Intelligence: Defeating data overload to drive smarter, faster decision-making
  Threat intelligence data can be a powerful tool in your cybersecurity arsenal. The problem is there’s so darn much of it. How do you make it meaningful? Find out in this session. We’ll discuss the different types of threat intelligence, how they can (and cannot) help you, and strategies for maximizing their value. You’ll also learn more about Mimecast Threat intelligence, designed to be contextual, easily consumed, and actionable.  
• AS-02: Office 365 and Mimecast: Reaping the benefits of cloud without increasing risk
  Remember when Microsoft Exchange on-premises was the default option? Great email solution, a lot of gaps from a security and resilience standpoint. As migrations to Office 365 continue to grow, the hosting method may have changed, but the security challenges remain. Join this session for a deep-dive into how to reap the benefits of cloud without increasing your cybersecurity risk. We’ll discuss the limitations that exist with Office 365 alone and how Mimecast can help you stay one step ahead.
• AS-03: It wasn’t me! How to tackle the misuse of your brand online
  It’s not easy to build a strong brand; but unfortunately, it’s far too simple to do serious and lasting damage to one. How do you identify when and where your brand is being exploited? And how do you stop it? Join this session to learn how Mimecast has joined forces with DMARC Analyzer and Segasec to shine a light into the dark corners of the infinite web and help you proactively protect one of your most important assets – your brand. 
• AS-04: The Mimecast Security Black Box: An in-depth look at the technology, people, and processes that protect your organization
  Because of Mimecast’s cloud infrastructure, many of the analytic techniques and investigative processes we use to protect your organization are behind the scenes. In this session, we’ll pull back the curtain to give you a close-up view of the most current technologies in use, the different threat intelligence sources we use, and how we determine what new analytic techniques to adopt. You’ll also learn about the roles and responsibilities of the security experts whose sole focus is to keep you safe every day.
• AS-05: The call is coming from inside the house: How to detect and remediate internal threats
  Most cybersecurity strategies focus on attacks trying to infiltrate an organization’s systems, but what about threats that start from the inside? Difficult to detect and particularly dangerous because employees’ defenses are lowered, they represent a risk that too often goes unaddressed. Join this session to learn how you can detect insider threats and even “rewind the clock” with Mimecast’s advanced remediation capabilities. You’ll leave with actionable strategies for keeping internal email – which represents two-thirds of most organizations’ mail flow – secure.
• AS-06: From the Threat Intelligence Frontier: How the Mimecast S.A.F.E. score quantifies employee risk
  When it comes to security risk, not all employees are created equal, but how do you know where critical (and limited) resources are needed most? Join this session to learn about the new Mimecast S.A.F.E score – a personalized risk assessment for every employee and your organization as a whole. You’ll hear how real-world threat data, combined with Mimecast-driven insights around “connectedness”, attack vectors, and roles, can help you predict – and proactively protect – your most vulnerable end-users. 

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Archiving, Data Protection, and Compliance

• ARCH-01: Information Governance: Best practices for bridging people, processes, and technology
  What are the latest best practices for systematically managing information based on regulatory, legal, and business requirements? Kevin Barnicle, Senior Director of Information Governance at Epiq, will join product experts from Mimecast Cloud Archive to share industry-proven strategies. You’ll leave with actionable advice on gaining greater insights, improving decision-making, and streamlining your information governance process. 
• ARCH-02: Protecting your data – Is Microsoft Office 365 good enough? 
  The risks posed by ransomware attacks and accidental deletions of critical information aren’t going away, and the simple truth is that relying solely on Microsoft O365™ for backup and recovery is a risky bet. In fact, according to Gartner, “Those evaluating Office 365 should consider investing in third-party tools for faster, more-flexible recovery options, as well as reputation damage control after a malicious attack.” Join this session to make sure your organization is prepared. You’ll learn about the gaps that exist in Office 365 and how Mimecast can solve the disconnect on your data protection and compliance strategy.  
• ARCH-03: Ask the Archive experts: An interactive roundtable
  What does the future of information management look like?  Join us in this interactive session featuring Mimecast experts across product management, product marketing, engineering, and support. Our staff has a combined experience of 100 years in the archiving space. Bring your burning questions on retention requirements, supervision, data classification, data migration, content type support, and other hot topics. We’ll discuss, brainstorm, and collaborate on strategies for today and what we think is around the corner. 
• ARCH-04: Time to play offense with your e-discovery action plan
  Responding to e-discovery events is often reactive and time-pressured. Learn how an integrated archive and e-discovery solution can help IT and legal teams get proactive, while also saving time, reducing costs, and mitigating risk. You’ll get a close-up look at features in Cloud Archive that can deliver immediate ROI, such as Case Review, self-service control over legal holds, case management, and data export. The session will provide actionable advice for reducing costly settlements, decreasing reliance on outsourcing, and making better, faster decisions.

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Optimizing IT and Your Security Eco-System

• ECO-01: Why an integrated security environment is no longer a choice
  Complex cybersecurity challenges require complex technology ecosystems, right? It doesn’t have to be that way. With research showing that the average company owns 80 applications from 40 vendors but uses less than 20% of the features, finding a way to make it all work together is clearly critical. Join this session to discover how you can do just that. You’ll learn how an integrated, extensible architecture can increase response times, reduce risk, and decrease your administrative burden. Don't you just feel better already?
• ECO-02: The Mimecast data layer:  Rising above the noise to extract actionable insights
  Data data everywhere and not a drop to drink. That’s how the modern-day information tsunami can sometimes feel, and Mimecast is no exception. So over the past months, we’ve been exploring a critical question – how can our customers get the greatest possible value from the massive volumes of data Mimecast generates, analyzes, and stores? Join this session to learn about new capabilities designed to use data as a springboard for taking our service to the next level and provide actionable insights to our community of customers, partners, and colleagues.
• ECO-03: Resilience together: How customers are using third-party integrations and APIs to boost cyber resilience 
  There’s no question that your security solutions work better when they work well together. Join this session to hear a panel of Mimecast customers and partners share how they’re using Mimecast APIs to integrate with other systems, including SIEM and response tools. You’ll get best practices, lessons learned, and practical advice on incorporating the Mimecast data into your larger security eco-system to uncover better insights, make more informed decisions, and take a proactive approach to protecting your business.

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Mimecast Training Labs

• TLB-01: Message Center: Effectively search and troubleshoot
  Learn how to optimize your use of Message Center, which allows administrators to search, manage, and report on messages in transit. You’ll get an overview of the various monitoring queues and expert guidance on how to effectively search messages and troubleshoot mail flow issues. 
• TLB-02: Mimecast 101: A introduction and guide for new Mimecast customers
  Ideal for new customers and administrators, this session will take you through the basics of Mimecast. You’ll get a tour of the administration console, learn how Mimecast interacts with your environment, and walk away with actionable advice for optimizing your new Mimecast technology. We’ll also provide guidance on getting the most from your Cyber Resilience Summit experience.
• TLB-03: Stationary Masterclass: Building for form, function, or both
  In this interactive session, you’ll get a step-by-step walk through of setting up and optimizing your stationary layout and configuration. Whether building for form, function, or both, this course will ensure you have all the skills to get the most from your stationary setup. Bring your questions and your laptop so you can follow along.
• TLB-04: Continuity and Service Monitor: Keep business flowing, no matter what
  Improve your resilience posture with this session that will demonstrate how you can ensure zero downtime for your mail flow in the event of planned or unplanned downtime. You’ll learn configurations and best practices for Service Monitor, Alerting, and Continuity so you can keep business flowing no matter what. 
• TLB-05: Data Leak Prevention with Content Examination
  Protect your employees, customers, and corporate data with Data Leak Prevention using Content Examination. In this session, you’ll learn how to build rules, use threat dictionaries, and assign trigger actions like Secure Messaging. You’ll leave with the skills to better safeguard sensitive organizational data against accidental, or in rare cases, intentional exposure.
• TLB-08: Optimizing Targeted Threat Protection: Attachment and URL Protect Attachment
  Targeted Threat Protection (TTP) provides a set of tools that are critical to protecting end-users. Join this session to learn how to ensure that two key features – Attachment Protect and URL Protect –  are optimized, including best practices for configuration, roll-out, and reporting. Bring your laptop and follow along as our technical experts take you through it step-by-step. 
• TLB-09: Optimizing Targeted Threat Protection: Impersonation Protect and Internal Email Protect
  Mimecast’s 2019 State of Email Security report showed that both impersonation attacks and threats that originate from inside the organization are on the rise. Targeted Threat Protection is here to help. Join this session to get a step-by-step walk through of how to optimize two key defenses – Impersonation Protect and Internal Email Protect. You’ll learn best practices for configuration, roll-out, and reporting. Bring your laptop and your questions, and get ready to learn.
• TLB-10: Empowering employees with end-user applications
  Happy end-users? It is possible. Learn how to empower them in this session focused on configuring and optimizing end-user applications using Application Settings. You’ll learn how to ensure you’re taking full advantage of all the best features from Mimecast for Outlook, Mimecast Mobile, and the Personal Portal.

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Tips & Tricks

• TIP-01: Where did my email go?
  Bounced messages, rejected messages, and held messages all add to the volume of questions you need to answer and tickets you need to resolve. Join this session to learn about the redesigned Message Tracking experience and get tips on how to navigate it as quickly and efficiently as possible.  
• TIP-02: APIs: Understanding what they are and how to use them 
  Mimecast has been building out its API and Alliances program, and many of you are asking "Where do I start?" Join this session to hear how other customers are leveraging Mimecast's APIs to enhance their security postures and enrich the data being sent to and received from other third parties.  
• TIP-03: Why won't they use it? Strategies for increasing end-user adoption
  We know how difficult it can be to introduce changes to end users, whether it's migrating from legacy technologies or introducing new capabilities. Hear how your peers are managing change in this session that will feature success stories and lessons learned from Mimecast customers. You'll get inspiration, learn from their mistakes, and learn proven strategies for increasing end-user adoption.  
• TIP-04: Preparing for the zombie apocalypse: Can you keep email flowing no matter what?
  When security technology "just works", business continuity is easy to overlook or de-prioritize. Don't find yourself in a situation where email is down and your plan is that you have no plan. In this fast-paced, 20-minute session, we'll share our business continuity checklist and best-practice tips for making sure you're fully prepared when the zombie hoard arrives or (more likely) when someone cuts through the cables in the street.

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