Your Safety and Wellbeing is Our Primary Concern



COVID-19 Duty of Care & Event FAQ

What is guidED’s Duty of Care policy? 
As an elevated safety measure, we recommend that attendees be double vaccinated or have a negative COVID-19 test up to 48 hours before arrival. 

We ask that if you are feeling unwell, to please not attend the event.

If I do not feel well prior to the conference, what are my options? 
We are an inclusive organization and will ensure you have exclusive access to the recorded event after the conference. 

Am I required to wear a face covering?
Face coverings are not required during the guidED event (unless mandated in the region at the time of the event). Please feel free to make your own decision regarding face coverings. We want all attendees to feel safe and comfortable. Please note that our speakers will be lecturing without masks so as to not interrupt the experience of the live event.

What are the Eldorado Resort’s safety protocols?
To view the Eldorado Safe Meetings package, click here.

The Eldorado Resort is committed to delivering a safe experience and is following the guidelines of the provincial government and PHO orders. The venue has enhanced all safety and cleanliness protocols, so you can focus on the business at hand. Below are some of the ways the venue has elevated their existing protocols to date:

  • Sanitizing Stations: In all key public areas and function spaces
  • Housekeeping: Elevated procedures and rigorous cleaning methods
  • Disinfection: Hospital-grade disinfectants, all common touch points disinfected regularly

For up-to-date information on the status of meetings and events in British Columbia, please visit the Government of BC website by clicking here.

What if I show symptoms or test positive for COVID-19 during the event?
If you have symptoms or test positive for COVID-19 during the event, you will not be allowed to participate in the in-person proceedings. You will be able to access the event recordings after the conference.


Event FAQ

What is the guidED 2022 event format? Will speakers be attending in-person?
Yes, our subject matter experts will be attending in-person to deliver the most engaging experience possible to our attendees.

Is there a dress code?
It is important that people are comfortable. That said, the dress code for guidED is business casual. Consider layers to ensure you can moderate your comfort regardless of temperatures at the venue! 

What can spouses do? What areas will they have access to if a second ticket is purchased?
Guests will not have access to any of the educational sessions, but they are welcome during breakfast and lunch. The Sunday evening dinner has an extra ticket fee for guests and can be purchased. There are sports rentals available at the resort, more information here. There are also lots of things to do in Kelowna, see the opportunities here.

What is the distance to the Eldorado Resort from the airport? 
The hotel is approximately 25 minutes (16.2 km) from the Kelowna International Airport.

How do I get from the airport to the hotel?
You can either take a taxi or book a shuttle through Kelowna Concierge. You can contact them here. The hotel does not have its own shuttle service. Uber service is not available in Kelowna.

What is there to do in Kelowna if I arrive early or want to stay in the region afterwards?
The beautiful Kelowna area has much to offer. Explore the many opportunities here.

What happens if I need to cancel my registration?
You can contact the conference secretariat to cancel your registration up until May 26, 2022 with a 10% administration fee. The hotel has a 48 hour cancellation period for guests at no charge, meaning you have up until 4 pm two days before arrival to cancel. If you need to cancel after that, the cancellation fee is one night's room and tax.

If I have other questions, who should I contact?
Please contact the conference secretariat, The Bayley Group at (519) 263-5050 or