Travel Information

 

Air Travel

Each Mitel MiCloud Connect qualifier, and their one guest, will receive round-trip air travel between their home city and the Punta Cana International Airport (PUJ). When you register, you have the opportunity to enter your preferred flight details. Upon completing registration, our air team will contact you via the email address provided. They will assist in booking flights for you and your guests. A flight itinerary will be emailed to you for your review and approval. Flights must be approved within 24-hours of receiving your itinerary. We will not book your flights without written approval via email. Please review the spelling of both names and confirm it matches what is on your passports.

The official program travel dates are Thursday, March 9, 2023 and Monday, March 13, 2023. If you intend to extend your stay in the Dominican Republic, please review the Extending Your Stay section for more information.

All airline tickets are non-transferable. If there are any changes requested after flights have been ticketed, any fees incurred will be the responsibility of the attendee.  
 

Ground Transportation in the Dominican Republic

Mitel will provide round-trip ground transportation from the Punta Cana International Airport (PUJ) to Secrets Cap Cana Resort & Spa, on official program dates of March 9 and March 13, 2023. 

Upon arriving at the Punta Cana International Airport (PUJ), ground staff will be outside of baggage claim holding a sign with the Mitel program logo. Secrets Cap Cana Resort & Spa is about a 20-minute transfer from the Punta Cana International Airport (PUJ).
 

Important Travel Information

To ensure your travel to The Dominican Republic is a hassle-free experience, when passing through international borders, please have the following forms completed upon your arrival: 

  • Valid passport, which must be valid at least six (6) months after your scheduled return travel date
    • Depending on your country of origin, the required validity date may be different. Please check your passport's expieration date.
  • Entry E-Ticket Form (link to online form below)
  • Customs declaration card (provided by airline staff)

Upon arrival, you must keep the Immigration Card given to you. Visitors are advised to keep it with their passports, as you will be required to present it to an Immigration Officer upon your departure. 

Entry E-Ticket Form Details

All foreign and domestic passengers entering or leaving the Dominican Republic are required to complete the free electronic entry and exit form, which includes the Traveler's Health Affidavit, Customs Declaration, and International Embarkation/Disembarkation forms. The form is available in the following languages: English, Spanish, French, Italian, German, Portuguese, and Russian. Click the link below to fill out your form(s).

Entry E-Ticket Online Form

ALL foreign and domestic passengers traveling to The Dominican Republic MUST fill out the Entry E-Ticket form for their arrival, and for their departure. The system will generate two (2) QR codes.  It is recommended the form be completed 72 hours prior to your trip. Either print or screenshot your QR codes as they will be scanned by the authorities when you pass through customs. If any changes need to be made to your form, in the E-ticket portal select the option to consult the issued E-ticket, enter the application code of the form and make any necessary changes. For additional help, you can wach this instructional video. 
 

Passport Information

U.S Citizens must have a valid passport. It is required that your passport be valid for at least six (6) months beyond your scheduled return travel date, which is September 2023. Your airline ticket MUST match exactly the name on your passport. Please visit the following sites for more information on applying for a new passport or renewing a passport. Please apply for your passport as soon as possible, as the process can take up to 18 weeks to receive or renew your passport.

If this is the first time you are applying for a passport, you MUST have a certified copy of your birth certificate. It MUST have the official raised seal of the city, county, or state where issued or printed on security paper with a watermark. If you do not have a certified birth certificate copy, telephone the government records center of the state where you were born for instructions on how to obtain one. In most states, birth certificates are available online for a fee.

Many countries require sufficient space in your passport for Immigration Officials to validate your arrival and departure with a stamp. Having two blank pages in your passport at all times is recommended. 

It is your sole responsibility to identify and obtain all required travel documents and have them available when necessary. No compensation will be given to individuals who fail to bring proper documentation.
 

COVID-19 Travel Advisory

Due to the global COVID-19 disease outbreak, the CDC recommends that any person who is considered "high-risk" for contracting the virus, avoid traveling to an area where the COVID-19 virus is ongoing. Please visit the CDC website or the U.S. Embassy website for the most current information regarding travel notices specific to the Dominican Republic. These pages are updated frequently based on the status of the virus containment in the Dominican Republic.

Effective November 8, 2021, the CDC requires fully vaccinated passengers, regardless of citizenship, to show a negative pre-departure COVID-19 test taken no more than three days before they board their flight to the United States. For passengers who are not fully vaccinated, the rules will tighten to require a test taken no more than one day before departing to the United States. Airlines must deny boarding passengers who do not provide documentation of a negative test or recovery.

* If you recently recovered from COVID-19, you may instead travel with documentation of recovery from COVID-19 (i.e., your positive COVID-19 viral test result on a sample taken no more than 90 days before your flight's departure from a foreign country and a letter from a licensed healthcare provider or a public health official stating that you were cleared to travel).

The Mitel Hospitality Team is closely monitoring this requirement and will update this site with any changes as they become available. Should the policy still be in place in March, 2023, we will ensure testing is available for all guests at the hotel at no additional cost to the attendee & guest.

If you have any specific questions or concerns regarding your travel to the Dominican Republic, please contact the Mitel Hospitality Team at info@mitelreachthebeach.com or +1 (972) 661-6441.