Case Management Best Practices for Reentry Service Provision

September 20, 2021 | 2:00 - 3:15 p.m., EST 

Facilitated by Tracy Cunningham: Workforce Development Manager, Goodwill Industries of the Chesapeake, Inc. (Baltimore).

Goodwill Industries of the Chesapeake's (Baltimore) model for reentry services will be highlighted in conjunction with strategies for recruitment, enrollment, participant engagement, documentation, streamlining workflows, records management, quality assurance, and retention.