Health & Safety

Guest health and safety is a top priority on the Mercury Insurance Pursuit of Paradise trip. We will closely monitor the Center for Disease Control (CDC) guidelines, government mandates, and public health advancements and making changes as necessary to protocols and procedures. Please use this page as a resource to travel with confidence and stay safe.

Center for Disease Control

To learn more about COVID-19, click here.

Masking Protocol

As of August 8, 2021, masks are not required to be worn outdoors, but are still required indoors. Airlines are working with authorities from both the CDC and the State Department as they implement and modify rules and regulations for travel.

Airlines

The latest research shows that aircraft cabins are among the safest of public indoor environments. According to a recent study conducted by the U.S. Department of Defense (DOD), the risk of COVID-19 exposure on board aircrafts is negligible due to advanced air filtration systems, required mask-wearing, and diligent cleaning protocols.

Since airlines began putting these measures in place in spring 2020, “there has been little evidence to date of onboard disease transmission,” according to researchers at Harvard T.H. Chan School of Public Health. Their report notes that when the “highly effective” ventilation systems are running from boarding until deplaning, the risk of exposure falls below that of activities like grocery shopping and dining out.

And even when the plane is full, on average only 0.003% of infected air particles could enter the breathing zone of seated, masked passengers, according to the DOD study.

While the U.S. government is currently requiring masks on all public transportation, each major carrier has its own travel requirements, and all have documented their processes and disinfecting practices on their websites. For detailed information, we encourage you to check with your specific carrier’s website for the most up to date information.

Kauai, Hawaii

Prior to arrival, adults must create an online user account with the Safe Travels Hawaii program and provide traveler information and trip details. The negative test result must be uploaded onto Safe Travels Hawaii prior to departure, or printed out prior to departure and hard copy in hand when arriving in Hawaii. Travelers without a negative test result before boarding the final leg of their flight MUST quarantine for 10 days or the length of their stay, whichever is shorter.

Travel into the State of Hawaii requires proof of one of the following:

Valid CDC-issued vaccination card to your Safe Travels account prior to departure with hard copy (an original is highly recommended) in hand when arriving on Kauai.
- Travelers are considered fully vaccinated on the 15th day after their second dose in a two-dose series, like the Pfizer or Moderna vaccines, or on the 15th day after a single-dose vaccine, like Johnson & Johnson’s Janssen vaccine.
A negative Nucleic Acid Amplification Test (NAAT) for COVID-19 taken within 72 hours before arrival (PCR (Polymerase Chain Reaction) tests are acceptable for NAAT). Tests must be performed at a state-approved trusted testing and travel partner.
- The negative test result MUST be uploaded onto Safe Travels prior to departure or printed out prior to departure with hard copy in hand when arriving in Hawaii.

Grand Hyatt Kauai Resort & Spa

Ensuring the safety and well-being of guests, team members, and community remains the top priority of the Grand Hyatt Kauai Resort & Spa. They have implemented a series of robust new cleaning protocols to protect against COVID-19 and ensure even-higher standards of cleanliness are achieved and maintained.

Team members are well-trained to identify key symptoms of COVID-19 and receive continuous training on the highest levels of hygiene and cleanliness standards. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities. The following are currently in place:

Cleaning & Sanitization: conducting regular—in many cases hourly—cleaning and sanitization of frequently touched surfaces and high-traffic guest and colleague areas.
Temperature & Wellbeing Checks
Hand Hygiene & Social Distancing
Masks & Gloves
- At all Hyatt hotels in the U.S., guests who are unvaccinated are required to wear face masks or coverings in hotel indoor public areas, as well as outdoors where social distancing is not feasible (with some limited exceptions). Fully vaccinated colleagues at many Hyatt hotels in the U.S., who choose to voluntarily attest that they have been fully vaccinated, are not required to wear face masks. Hotel colleagues who are not vaccinated are still required to wear face masks indoors and outdoors.
Knock & Go Room Service

For the latest information on the Grand Hyatt Kauai Resort & Spa COVID-19 updates, please click here.

Extensions to Other Hawaiian Islands

Keep in mind that other Hawaiian Islands may enforce testing or registration protocols separate from those noted above. Be sure to check with your host extension accommodations and any applicable travel destination sites prior to travel.