AGENDA (ALL TIMES CENTRAL – CHICAGO, US)

Tuesday, April 27

10 AM

Travel Trends and New Vision: United CEO Scott Kirby and Global Business Travel Association CEO Suzanne Neufang

Join Scott Kirby and Suzanne Neufang in a fireside chat on business travel and how industry changes are shaping airline strategy and customer experience for the future.

11 AM

From Rooms to Routes: meet Doreen Burse, United’s new SVP Worldwide Sales

Get to know Doreen Burse as she discusses her vision for United for Business and answers your questions in a conversation hosted by Joe Tibble and Aileen Furlong.

12 PM

Travel Manager Panel: Tips for supporting your company's return to travel

Hear from leading Travel Managers across different industries how they navigated the pandemic and how they’re restarting business travel at their companies.

1 PM

Entertainment & Production and Meetings & Incentives: We've got your solution!

Join the United Entertainment and Meetings and & Incentive Teams for a fun and interactive session.
      •    Discover how United for Business programs can assist you with “return to new” business travel events
      •    Learn how Meetings & Production agreements can be tailored to solve your unique travel needs
      •    Join in for a chance to be rewarded along the way

3 PM

Maximize Your Business Travel Budget: Featuring United PassPlus

Your business needs can take you anywhere at a moment's notice, and PassPlus can put you in control of your travel and associated costs. Learn about this easy to use subscription program, exciting changes coming soon and how you can quickly improve your traveler experience and cost savings.

Wednesday, April 28

10 AM

Route Network, Onboard Experience, MileagePlus, and More: Your questions answered

Doreen Burse moderates an engaging discussion with Andrew Nocella, Ankit Gupta, Patrick Quayle and Luc Bondar. Questions submitted by the audience will drive the conversation.

11 AM

What to expect next time you fly: Improving the travel customer experience through technology

Connect with our tech leads for a discussion on our customer-focused technology improvements, including the popular Travel Ready Center – our unique digital solution to navigating COVID-19 travel restrictions.

12 PM

Customer Connection Exhibit Hall: Visit with other United departments and our JV partners 

Stop by our Exhibit Hall to learn more about the exciting things happening around United and with our joint venture airline partners. Team members from each area will be on hand to answer live chat questions!

3 PM

Road Warrior Panel: Tips from flyers who haven't let a pandemic keep them grounded

Hear from an all-star panel of travelers on how they are navigating the changing travel landscape and what tips you need to know before your next trip to the airport.

Closing remarks with Doreen Burse