Thursday, May 6

11:00am - 11:50am

Welcome & Keynote, Working Together, Why NOW it is Our Time

12:00pm - 1:00pm 

IRS Monthly Payroll Industry Call: 1-888-331-8226; PIN 3960030

1:00pm - 2:00pm

COVID Legislation Panel

2:15pm - 3:15pm

The Evolving Role of Customer Service     Marketing B2B Service in a Post Pandemic Environment

3:30pm - 5:00pm

Networking Reception in the Virtual Sponsor Showcase


Friday, May 7

10:30am - 11:35am

Welcome & the Evolving Role of Implementation      

11:45am - 1:15pm

Essential Payroll Company Metrics

1:30pm - 2:30pm

ACH Audit Experience How has B2B Sales Changed in a Post Pandemic Market?

2:45pm - 3:00pm

Wrap Up & a Look Forward from IPPA 


Agenda is tentative and subject to change. 


  • There are no prerequisites for the Virtual Spring Summit 
  • Advanced Preparation: None
  • Program Level: Basic 
  • Delivery Method: Group Internet Based
  • Areas of Knowledge: Personal Development (2 hrs); Business Management & Organization (2 hours); Auditing (1 hr); Communications & Marketing (2 hours); Personnel/Human Resources (1 hr)

The 2021 IPPA Virtual Spring Summit is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its