PROPERTY MANAGEMENT TRAINING

NSW Property Management Legislation Updates

Webinar with Karla Major & Tim McKibbin, CEO, REINSW

In this webinar, Tim McKibbin, CEO of REINSW discusses the latest legislation changes effecting PMs.

New Property Management Proposals Through RealHub

Frank Greef takes us through the new templates.

Success Path for Business Development Managers

Nothing worthwhile in life is created or has longevity without a plan. At any stage in your Business Development career, you can plan for improvement.

• Creating your weekly planner to become proactive 
• Knowing and understanding your KPI’s
• Prospecting tips, tricks and scripts 
• Creating your social media strategy and building your profile 
• Mystery shopping your competition & getting ahead of the game  
• The Listing Process that will win every time

Managing You To Manage Them

Fiona Blayney

Property Managers need to be more agile than ever to support our clients and customers alike. In this session you will discover:

• Just how great you really are
• Insights to trust your mental filing cabinet
• The tools the best businesses and professionals are using to find more time, reduce stress, and grow whilst driving profits

Hour of Power

Kasey McDonald

In this hour of power, Kasey will help you to bed down the basics of effective time management, communication, negotiation and how to keep your skills on track.

• Improve your efficiency and time management
• What, when and how to say it
• Negotiating outcomes
• Avoiding bad habits

Identifying & Overcoming Compassion Fatigue

Shane Stone

In this session, Shane will be discussing ‘Vicarious Trauma’ also know as ‘Compassion Fatigue’ and how to navigate burnout. Shane will share some simple tasks you can do to help or prevent this.

• How to know if you are effected by this?
• What can you do to keep abreast of it?
• The physical and cognitive symptoms

Enhance The Customer Experience

Josh Phegan

The CX economy is here. With technology enabling more, your clients expectations are rising. It is those property managers that provide the best experience that will win and keep business.

• Deliver exceptional service during COVID
• Provide valuable CX to attract new clients
• Maintain current clients through exceeding expectations

Landlord Retention

Michael Furlong

When you become an integral part of the landlord’s investment journey and investment adviser team, fees simply become irrelevant. It is important to understand the role a PM plays within a Landlord Investment Journey, and how the PM’s knowledge – or lack of knowledge impacts the landlord retention, and ability to meet / exceed the landlord expectations.

• Develop a thorough understanding of jargon, finance and mortgages, risk management etc to stand out from the competition
• Provide a range of ancillary and complimentary services that Landlords will ordinarily require as part of their investment needs
• Understand the different structures to purchase property and why it’s important to know as a PM