Frequently Asked Questions
Below are frequently asked questions related to PMXPO. If you don’t see an answer to a question that you have, please email events@pmi.org for assistance.
Attendees will receive an email notification within 1 week prior to the live virtual event that will include a URL to access the platform. Applicable payment must be complete in order to gain access to the event. To receive all event communications, be sure to mark the following email address as trustworthy in your settings: pmievents@theonlinexpo.com.
Will I have access to content after the live virtual event has ended?
Yes, all events purchased within the Virtual Experience Series will be available on demand through 31 January 2022.
NOTE: On demand events will include sessions authorized for on demand access as a post live event offering. Please refer to the program agenda to view which sessions will be available for live/on-demand sessions.
Will there be any closed captioning or translations to different languages in the platform?
The two keynotes, mid-day plenary, and 12 breakout sessions will have a closed captioning available in English, Spanish, and Portuguese.
Yes, visit Become a Member and activate your PMI membership. Please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI (please allow 72 hours, Monday through Friday to complete the process). Once your PMI membership is activated, you will be eligible to attend this event for free.
It is time for me to renew my PMI membership. Can I do that on the Virtual Experience Series registration site?
You will need to visit MyPMI to renew your membership. This should be completed prior to registering for the event. Please be aware that your membership benefits will not begin until payment has been received and your application has been processed by PMI (please allow 72 hours, Monday through Friday to complete the process).
How do I modify my profile?
Your registration information is synced to your PMI.org profile. To modify your profile go to https://my.pmi.org/profile/personal.
How can I recover my lost PMI profile password and/or username?
Visit the login page and recover your username reset either your password by selecting either Forgot Username? or Forgot Password? and follow the instructions.
Do I have to be a member to register for this event?
No, this event series is all open to all participants. Non-member tickets are available for purchase for US$29. To register for the event, click here.
Will I receive a registration confirmation letter or receipt of payment?
When registering online, an email confirmation/receipt of payment will be sent from events@ProjectManagement.com immediately to your primary email address on your PMI profile.
To receive all event communications, be sure to mark the following email address as trustworthy in your settings: pmievents@theonlinexpo.com.
What is the 2021 Virtual Experience User Agreement?
All attendees of this event must agree to the policy below during the registration process. By registering for the Virtual Experience Series, you agree to abide by the following provisions:
- Presentations are the property of the Project Management Institute and the presenters. Any distribution of the presentations by electronic means or otherwise is strictly prohibited. Any reuse of presentation materials requires prior written consent of PMI, the presenter, or a legal representative thereof. Please contact events@pmi.org for copyright and reuse information.
- When an attendee interacts with sponsored content or virtual booths, the attendee consents to PMI sharing their name, title, company, phone number and email address with the specific sponsor(s) with whom they interact. This data sharing provides sponsors the ability to follow-up after the event. If an attendee does not wish to have their information shared with sponsors, they must refrain from interacting with sponsored content and/or virtual booths. All sponsored content and virtual booths will be clearly advertised as such.
All attendees of this event must agree to the policy below during the registration process.
A platform to learn, engage, and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what PMI events are all about, and we provide a welcoming environment for all. Harassment (such as homophobia, racism, or behavior that discriminates against a group or class of people) or inappropriate behavior of any kind toward any participant will not be tolerated. We require all participants of PMI events to adhere to PMI’s Core Values and PMI’s Code of Conduct.
Whom do I contact with questions about my Virtual Experience Series invoice?
For invoice questions, please call +1 610 915 2273, or email customercare@pmi.org. For more information, go to https://www.pmi.org/about/contact.
PMXPO has always been a complimentary event for PMI members and non-members – why are non-members being charged $29 now?
PMXPO is now part of the PMI Virtual Experience Series, this year’s event will include additional content, networking activities and PDU opportunities for attendees.
Tickets are non-refundable or non-transferable as each ticket provides immediate access to limited on-demand content available until 31 January 2022.
PMI Membership fees are non-refundable and non-transferrable. Once your registration is processed, we will update your membership purchase to your account; however, please allow approximately 10 days for your membership to be applied to your account.
Available and authorized PDF of presentations will be made available within the virtual event platform (under Resources) to registered attendees. Access to recordings will only be available on-demand (and not downloadable) through 31 January 2022.
How do I apply to be a presenter?
Do you have a great idea for a presentation? Consider submitting it and be a part of our 2021 Virtual Experience Series. FIND OUT MORE
The number of PDUs awarded varies for each individual event offered within the series. Please continue to check the website as content is added and PDU information is shared. NOTE: You must be in session attendance for at least 15 minutes from the start time to be awarded PDUs.
How do I claim PDUs for the Virtual Experience Series? How do I file for PDUs?
Professional development units (PDUs) are reported on your behalf for sessions that you participate in. These claims will be automatically uploaded to the PDU transcripts of participating attendees that hold one or more of the following: PMI-ACP®, PMIPBA®, PMI-RMP®, PMI-SP®, PMP®, PgMP®, PfMP®. PDUs will appear on certification holders’ transcripts within 21 business days from completion of the attended session.
Attendees must access the session and participate in the offering to obtain the PDU offered. Attendees may visit ccrs.pmi.org to confirm PDU reporting. Pre-registration for sessions is not required unless otherwise noted. Learn more about maintaining your PMI certification on pmi.org.