THE ROLE OF LEADERSHIP AND MANAGEMENT IN ENSURING POST-LOCKDOWN REGULATORY COMPLIANCE

Facilitator

 
 

Rupert Crossland, Professional Assessment 

Rupert joined PAL as Director of Audit and Compliance in January 2018 following a successful 4 year tenure as Head of Compliance at a large, national training provider.  Prior to this, he held a variety of senior auditor positions with the (then) Skills Funding Agency and, formerly, the Learning and Skills Council.  

This enabled Rupert to gain 20 years of valuable experience and build a strong professional network. Rupert has built a reputation as somebody who has a robust but measured approach to funding compliance.  His focus is supporting training providers to drive meaningful business improvements through their compliance activities.

Rupert currently sits on the board of directors at PAL and leads a team of compliance experts to deliver a high-quality service to providers.

Graham Knott, Professional Assessment 

Graham is passionate about helping people and businesses to reach their potential.  Following a successful 10-year career in hospitality, Graham moved into work-based learning in 2003 and progressed through a variety of training delivery, quality assurance and operational management roles with various training organisations, accumulating vast experience of the sector.

Prior to joining PAL as Director of Business Development in April 2018, Graham spent 5 years growing the operations of a national training provider in the north of the country, ultimately developing the business into a significant, multi-sector operation with a strong focus on quality. Graham has gained a reputation for growing successful teams and building client relationships.  

He currently sits on the board of directors at PAL and strives for excellence of service, delivery and assessment.