FAQ

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What is the attire for the conference?
The attire is business casual for the duration of the conference. Meeting room temperatures may not be to your liking, so a light jacket or other layered outfit is encouraged.

The Monday Welcome Reception is outdoors. We’re all hoping for typical beautiful Southern California weather, so you should pack a casual outfit for this.

On Tuesday night, we will celebrate our Pinnacle Award winners with a more formal, sit down dinner. Recommended attire for this evening is sports coat and dress pants (gentlemen) and dresses or dress slacks and blouse (ladies). No black ties or formal gowns are necessary.

Wednesday afternoon, we will participate in a team building event, so you may elect to wear shorts or more relaxed clothes for this activity. You’ll have a thirty-minute break beforehand to change.

Wednesday evening we’ll be at Disneyland. You are encouraged to wear comfortable clothing and walking shoes as you’ll be doing a lot of walking. If you plan on ordering alcohol at the park, U.S. delegates need a government-issued ID, international delegates must present a passport, as required by California law.

If you’d like to participate in the morning fitness program Tuesday through Thursday, please remember your workout attire!

Are local Los Angeles-area attendees invited to stay at the hotel?
Yes, local attendees are invited to stay at the hotel during the conference!

Can I bring my family to the conference?
While you’re welcome to enjoy all the Anaheim area has to offer with your family before or after the conference, we’re sorry that we cannot welcome your family at any of the conference related events between Monday-Thursday, including meals, activities, etc. Please be aware that any additional guest room expenses for extra guests will be at your own expense.

Can my family ride with me on the bus to Disney Wednesday night or back to the airport on Thursday?
Sorry, we cannot accommodate families on our bus service.

We're so close to Disney. Do I have to attend the dinners/evening functions - or can I go do my own thing?
We are very excited to able to offer the United Sales team a unique and fun venue for this conference. But remember this is a business conference and one of our goals is for you to meet and network with your colleagues during the ancillary events. As such, you are required to attend all sessions, meals, activities, etc., (with exception of the late night activities). Any absences must be approved by your VP.

How do I make my hotel reservation?
Please go to the registration tab to book your hotel.

How do I modify my conference registration?
To modify your conference registration click here. You will also have the option to modify your registration in the confirmation email you receive once you register.

How do I modify my hotel reservation?
To modify your hotel reservation follow the instructions on the confirmation email you received from the Anaheim Marriott.

Is a credit card required to make my hotel reservation?
Yes, a credit card is required in the booking process. It will be used for items charged to your room, and any additional nights you may require beyond the conference nights (Monday, Tuesday and Wednesday).

Can I book additional nights at the hotel?
We have negotiated a $179 rate for additional nights beyond the main conference nights. You may book this rate as early as Saturday June 15 and stay as late as Friday June 21 (based on availability). Additional nights will be at your own expense unless you are booking the hotel for business purposes, in which case you will need to file an expense report for your leader to approve.

When will I receive my hotel confirmation?
Once you book your hotel, you will receive an email confirmation from the Anaheim Marriott to the email address you provided.

Will I receive Marriott reward points?
Masterbilled conference nights are not eligible for reward points.

How do I book my flight?
Follow the normal business travel booking process.

How do I know when to arrive at the conference?
Check the Agenda page on the conference website to determine if your attendance is required at a pre- or post-conference meeting. If you are not in a meeting – try to ensure you are at the hotel in time to join us for the Welcome Reception on Monday night June 17 at 6:00 pm.

What airport should I fly into?
John Wayne Orange County Airport (SNA) is 14 miles away from the Anaheim Marriott and is recommended. Alternatively Los Angeles International Airport (LAX) is approximately 35 miles away from the Anaheim Marriott.

With the Company policy of booking PS travel within 48 hours of the business meeting, how can I book Friday night at the hotel?
The Company's policy is booking PS travel 48 hours before or after a business meeting. We are allowing PS travel to be booked anytime on Saturday June 15 through Saturday June 22. If you wish to book earlier or later flights, they will need to be booked SA. Remember that addtional nights at the hotel are at your own expense, unless they are for a business purpose and approved by your leader (in which case, you may file an expense report for the additional nights).

I cannot get to the hotel before the 6:00 pm Opening Reception on Monday, unless I travel on Sunday. Is that allowed, and would I have to pay for my hotel Sunday night?
If you are coming from a location that does not have flights that would arrive before the scheduled start of the conference (either a pre-conference meeting that you must attend or the Opening Reception), you may travel PS on Sunday and United will pay for the additional night at the hotel. You will have to pay for Sunday night and then file an expense report when you return home.

Is transportation provided from the airport to the hotel?
Transportation will not be provided from the airport to the hotel upon arrival, so you will need to book your own ground transportation.

If you arrive into SNA, suggested transportation is the Super Shuttle (11 USD one-way, reservation required) or ride-share/taxi (approximately 45 USD one way). The ride will take from 20 to 50 minutes depending on traffic.

If you arrive in LAX, suggested transportation is the Super Shuttle (17 USD one-way, reservation required) or ride-share/taxi (approximately 120 USD one way). The ride will take from 60 to 90 minutes depending on traffic.

Is transportation provided from the hotel back to the airport?
Yes, we will offer bus service back to both SNA and LAX. Please advise which airport you plan to return when registering for the conference. This will allow us to ensure we have enough buses to accommodate everyone.

I have food allergies. Will you have food for me?
During the registration process you can tell us of any food allergies. This will allow us to request food that accommodates everyone’s dietary needs.

When you are at the conference all buffet food will be labeled. Please ensure you read the labels to ensure you do not eat something inappropriate for you. During the sit-down dinner, please advise your server of your food allergies.

I can no longer attend the conference. How do I cancel my registration and hotel reservation?

You can cancel your conference registration by clicking here. To cancel your hotel reservation follow the instructions on your confirmation email you received from the Anaheim Marriott.