Registered attendees may cancel up to 30 days prior to the start of the event for a full refund, and up to 14 days prior to the start of the event for a 50% refund. Cancellations received less than 14 days prior to the start of the event are not eligible for a refund. Cancellations must be made by the registered attendee and submitted by email to fss@executivevents.com. Substitutions are welcome at any time.