Title
Owner
Company
Mary Osborne Resources
Bio
Mary Osborne has worked in dentistry for over forty years as a clinical hygienist and patient facilitator. She brings to her work enthusiasm, intelligence, humor, and a deep commitment to personal and professional growth.
Mary is known internationally as a speaker, consultant, writer, and facilitator. She has served as visiting faculty for the Pankey Institute, and her writing appears in national dental publications. Her programs are designed to challenge your thinking, and provide real world, practical ideas to enhance your communication in both your personal and professional lives.
For more information please visit our website www.maryosborne.com
You can contact us at: mary@marysoborne.com
Lecture:
Information is not enough... it's more important to answer the right question than to have the right answer
Patients come to us in various stages of awareness regarding their current conditions. Awareness leads to ownership which leads to an interest in change. In dentistry and medicine we have been known to give people solutions to problems they do not yet own. It is rarely effective. Instead of teaching and telling, we can learn to engage our patients; Physically, Mentally, and Emotionally. We can support them in accepting the loss of a measure of health, and partner with them in creating a future of choice. In this program participants will learn practical skills, scientifically based, that will inspire patients to move toward higher and higher levels of health.Saturday, November 14, 2020