Ms. Welles is a seasoned sales executive with a majority of her career centered on the strategic/global account management profession. Her role at Think! Inc. includes business development, workshop facilitation, and managing strategic customer relationships. Carrie also manages her own consultancy, The Welles Group, focused on assisting organizations to start, or jump-start, their SAM program. Her experience includes being VP of Business Development with a privately held start-up company with an offshore operational model in India. Prior to that, Carrie held a 15-year career at Marriott focused on national, global, and strategic account management. She contributed to the creation and implementation of Marriott’s first strategic account management model and strategy, in addition to managing the global complex business relationship between Marriott and its largest accounts. Carrie has been a member of Strategic Account Management Association since 1993 and has been on the Board of Directors since 1999. Carrie also serves on the Board of Directors for The Professional Society of Sales & Marketing Trainers, as well as the Northern Illinois University Sales Advisory Board. She is a graduate of the Executive Development Program at the Aspen Institute/University of Maryland and holds a B.A. from the University of Colorado. Carrie resides in Lake Bluff, Illinois.