The foundation of teamwork is communication, and is critical for organizational success of the veterinary team. It must include accurate communication of information as patients and clients transition between various members of the team. Veterinary Technicians (VT) well versed in communication skills improve efficiency, accuracy, client understanding, and enhance patient outcomes.
The goals of this workshop are to delineate the benefits of VT clinical communication training, introduce the “team huddle” to improve communication, and explore participants’ additional tools/approaches for enhancing communication training for students in VT training programs.
Time – Exercises followed by debrief:
Implications:Client adherence to team’s strategy elevates patient outcomes and financial business rewards. Improved team communication increases job satisfaction and retention of technicians