Difficult Conversations - Self-Study

Difficult Conversations: Getting to What Matters

Difficult conversations can arise anywhere – asking for a raise, letting a longtime employee go, moving a family member to assisted living, settling an emotional lawsuit. People avoid difficult conversations out of the fear of possible consequences. When these conversations do happen, people often think and feel more than they actually say. This leads to ineffective discussions and less-than-ideal outcomes. There is a better way.

Join us for Difficult Conversations: Getting to What Matters and learn what is really happening – interests, identity, emotions – leading up to and during a difficult conversation. Event participants will gain the skills necessary to prepare for and successfully execute difficult conversations. Don't miss these strategies for handling tough conversations wherever they arise.

This is a self-study program - once registered, you will access to the video, presentation materials, and CLE certificate. It is your responsibility to complete review of the video and presentation material before proceeding with accepting the CLE credit. You are responsible for submitting the self-study credit to your applicable state bar.

Price: General Admission - $65

(Attorneys: Earn up to 1 hour of CLE Credit )

Kimberly Holst teaches Legal Method and Writing as well as upper-level writing and skills courses. Professor Holst has presented to various international audiences about techniques for more effective law school pedagogy. Additionally, she has written in the areas of intellectual property law and criminal procedure. Outside the classroom, Professor Holst has served as a mediator and an attorney for a Minnesota legal aid organization and practiced in a variety of areas as a private attorney prior to becoming a professor.

Lodestar Dispute Resolution Center

Sandra Day O'Connor College of Law

111 E. Taylor St.

Phoenix, Arizona 85004

law.lodestar@asu.edu