Successful Conflict Conversations 

  In this learning experience, through discussion and role-play, participants explore:

• A new model for resolving workplace conflict through an intentional conversation with a workplace colleague
• Conditions that make a given workplace conflict appropriate for self-facilitated resolution
• How people perceive and respond during conflict and reconciliation to comprehend the conditions necessary to promote resolution
• Exploring the behavioral reflexes exhibited during conflict
• Setting expectations for a successful conflict conversation
• The predictable stages of workplace conflict resolution

This training provides an opportunity to reflect on your role in a successful conflict conversation, while also practicing and connecting with colleagues. Faculty and academic staff are welcome to attend this workshop.

• Zoom: Monday, April 20, 11:00 a.m. -  5:00 p.m.