Monday, April 2
2:00 pm – 5:00 pm
Pre-Conference Training Sessions
Radisson Aqua Blu
6:00 pm – 9:00 pm
Welcome Reception
Alder Planetarium
Bus Transportation Provided
Cocktails and Hors d’oeuvres Provided
Tuesday, April 3
7:00 am – 8:00 am
Registration and Breakfast
Atlantic Foyer,
Pacific Ballroom
8:00 am – 9:00 am
Welcome, Introduction and President’s Message
Atlantic Ballroom
9:00 am – 10:00 am
WAUSAU Innovation & Solution Roadmap
10:00 am – 10:30 am
Q&A with the WAUSAU Executive Team
11:00 am – 11:45 am
Concurrent Breakout Sessions
*Multiple
12:00 pm – 1:00 pm
Lunch
1:00 pm – 1:45 pm
2:00 pm – 2:45 pm
3:00 pm – 3:45 pm
4:00 pm – 5:00 pm
Keynote Speaker
5:00 pm – 8:00 pm
Technology Center Grand Opening
Dinner will be served
Wednesday, April 4
Breakfast
The Customer Experience: General Session
9:15 am – 10:00 am
10:15 am – 11:00 am
11:00 pm – 1:00 pm
Technology Center Open
Lunch will be served
1:00 pm - 1:30 pm
Featured Customer General Session
1:45 pm – 2:30 pm
2:45 pm – 3:30 pm
3:45 pm – 4:30 pm
5:30 pm - 11:30 pm
Customer Appreciation Night
5:30 pm
Cocktails will be Served
Atlantic Foyer
6:30 pm
Dinner will be Served
8:00 pm
Evening Entertainment Featuring: Vic Ferrari