2019 Tennessee Valley Utility Marketplace Forum
 
11/19/2019
10:00 amRegistration Open
8:30 - 10:30 a.m. CT [More Info]
8:45 - 10:45 a.m. CT [More Info]
9:00 - 11:00 a.m. CT [More Info]
12:00 pm - 12:20 pmWelcome & Safety Moment
12:20 pm - 1:30 pmOpening Session: Managing Disruption while Keeping the Customers First [More Info]
Bryce Dalley, Energy Manager, Facebook
Lacey Jeffrey, Brand Strategy Consultant, Southwest Airlines
Spencer Sessions, Manager, Economic Development Services, TVA
Glenn Allison, VP, Enterprise Architecture, Governance & Innovation Labs, Tractor Supply Company
1:30 pm - 2:00 pmNetworking Break
2:00 pm - 4:00 pmWhat Would Amazon Do? [More Info]
Laura Duncan, Manager, Origination & Renewables Support, TVA
2:00 pm - 4:00 pmWorkforce Readiness [More Info]
Marie May, Appalachian Electric Cooperative
Privott Stroman, Clarksville Department of Electricity
Monte Cooper, Jackson Energy Authority
Eryc Eyl, Lead Analyst, Certified Customer Experience Professional
2:00 pm - 4:00 pmCybersecurity & DER [More Info]
Aaron Smallwood, SEPA
2:00 pm - 4:00 pmHow to Affordably Market in a Digital Age [More Info]
Kate Miller, EPB of Chattanooga
Carolyn Wright, Program Manager, TVA
Andrew Barber, Director of Search Marketing, The Johnson Group
Ted Tagalakis, Digital and Social Strategist, The Johnson Group
4:00 pm - 4:30 pmNetworking Break
4:30 pm - 5:30 pmRockin' and Rollin' Rate Design [More Info]
Tim Jarrell, Cobb Electric Membership Corporation
Matt Porth, Energy Services and Government Relations Manager, Mid Carolina Electric Cooperative
Mark Carroll, Principal Financial Analyst, Salt River Project
Chris Perry, President/CEO, Kentucky Association of Electric Cooperatives
5:30 pm - 5:35 pmTech Tip & Closing Remarks
 
11/20/2019
7:00 amRegistration Open
8:00 am - 8:20 amWelcome & Safety Moment
8:20 am - 9:35 amKeynote by Kindra Hall: Telling Your (Public Power) Story [More Info]
Kindra Hall, Strategic Storytelling Advisor
9:35 am - 10:00 amNetworking Break
10:00 am - 11:00 amChick-fil-A: A Story of Purpose [More Info]
John Shackelford, Brand Strategist and Planner, Chick-fil-a Inc.
11:00 am - 12:15 pmLunch
12:15 pm - 3:15 pmRockin' and Rollin' Rate Design continued [More Info]
Matt Porth, Energy Services and Government Relations Manager, Mid Carolina Electric Cooperative
Mark Carroll, Principal Financial Analyst, Salt River Project
Jessica Waterman, Systems Analyst Supervisor, Bristol Tennessee Essential Services
Cortney Piper, Piper Communications
Nurdan Cornelius, Cobb Electric Membership Corporation
Tim Jarrell, Cobb Electric Membership Corporation
Chris Perry, President/CEO, Kentucky Association of Electric Cooperatives
Billy Ray, Glasgow, KY EPB
Mike Hynes, TVA
Jim Sheffield, Vice President, Rates & Pricing, TVPPA
12:15 pm - 3:15 pmUsing Customer Analytics as Your Crystal Ball [More Info]
Eric Egan, BrightRidge
Emilie Bolduc, Vice President, New York Energy Manager, New York Power Authority
Michael Taylor, MLGW
Kevin Curtis, EPB of Chattanooga
Bill Copeland, EPB of Chattanooga
12:15 pm - 3:15 pmDesign Thinking 2.0 [More Info]
Bobbi Schroeppel, Vice President of Customer Care, Communications, and HR, North Western
Jonathan Jeter, Innovation & Culture Consultant, Stoked
Amy Edge, TVA
12:15 pm - 3:15 pmPublic Power with Care [More Info]
Angie Epps, TVA
Nate Fleming, Redpepper
Brad Gibson, Chief Cooperative Business Officer, Middle Tennessee EMC
Luke Currin, Associate Director, Customer Engagement Solutions, E Source
Ray Knotts, TVA
3:15 pm - 3:45 pmNetworking Break
3:45 pm - 5:00 pmHow To Survive 2030: Generational Diversity Best Practices [More Info]
Erin Bloxham Curtis, Marketing Director, Canvas, Inc.
Connie Bainbridge, Central Alabama Electric Cooperative
Kristin Scroggin, GenWhy Communications
5:00 pm - 5:15 pmTech Tip & Closing Remarks
5:30 pm - 6:30 pmReception [More Info]
 
11/21/2019
7:00 amRegistration Open
7:30 am - 9:00 amNetworking Breakfast
8:00 am - 9:00 amCoffee & Conversation [More Info]
9:00 am - 10:00 amDesigning the 21st Century Town Hall Meeting [More Info]
Nurdan Cornelius, Cobb Electric Membership Corporation
9:00 am - 10:00 amReimagining Rural America: Using the Grid to Empower Members [More Info]
Jeremy Nelms, General Manager, Blue Ridge EMC
Bill Hetherington, CEO, Bandera Electric Cooperative
John Padalino, General Counsel & Chief Administrive Officer, Bandera Electric Cooperative
9:00 am - 10:00 amBlockchain and Crypto: Why They Matter Today and What It Means for the Future [More Info]
Larry Kernea, Murphy Electric Power Board
Spencer Sessions, Manager, Economic Development Services, TVA
Micah Sweeney, EPRI
9:00 am - 10:00 amLeveraging Voice Assistants to Connect with Your Utility Customer of the Future [More Info]
Laura Frantz, Lead IT Project Manager, ICF
Alexis Goldman, Senior Program Manager, Emerging Strategies, ICF
10:00 am - 10:15 amNetworking Break
10:15 am - 11:30 amAccelerating Into the Future with Electric Vehicles [More Info]
Joel Levin, Plug In America
Ryan Stanton, Senior Consultant, Strategic Energy Initiatives, TDEC
Cindy Herron, Vice President, Energy Right Solutions, TVA
Jenny DiLeo, Public Information & Marketing Program Manager, Austin Energy
11:30 am - 12:15 pmLunch [More Info]
12:15 pm - 1:15 pmClosing Session: Exploring the Future of the Utility [More Info]
Jeff Lyash, TVA
1:15 pm - 1:30 pmSafety Moment & Closing Remarks