Richards Los Cabos, Mexico
 




REGISTRATION 
You will be given a password to enter the registration process.  Registration is by invitation only and will open in October, 2017.  When the time comes for registration, we ask that only the qualifier or main contact fill in the forms, not spouses or guests.  There will be a place for spouses/guests to be added.  

TRAVEL PACKET 
Approximately three weeks prior to your trip, you will receive your travel packet that will include your flight itinerary, luggage tags and program itinerary.  The packet will be mailed to the address you designate on your registration form.    

TRAVEL DOCUMENTS/PASSPORT 
Passports are required for U.S. citizens traveling to Mexico. Please be sure to check the expiration date to ensure your passport is valid until at least July 20, 2018.  The name on your airline ticket must match exactly the name on your passport.  Should you need to apply or renew your passport, please visit the U.S. Passports & International Travel website.    

AIRLINE INFORMATION 
Docherty Incentives & Meetings will issue airline tickets utilizing nonrefundable airfares.  Any changes or cancellations resulting in penalties or increased airfares are at your expense. If you have a change in your plans, please notify Docherty Incentives prior to your departure.   We recommend arriving at the airport 3 hours prior to your departure time to allow for increased security measures, especially for international flights. Upon check-in, please verify that the airline has routed your luggage to Los Cabos, Mexico.  The airport code for Los Cabos is SJD.  We recommend that you carry all travel documents, medications and any valuables on your person or in your carry-on bag when you are traveling.  

LIQUIDS AND GELS IN YOUR CARRY-ON 
Please review the following regulations.  You may also refer to the Transportation Security Administration website.  All liquids, gels and aerosols must be in 3.4 ounce or smaller containers. Larger containers that are half-full or toothpaste tubes rolled up are not allowed. Each container must be 3.4 ounces or smaller.  All liquids and gels must be placed in a single, quart-size, zip-top, clear plastic bag. Gallon size bags or bags that are not zip-top such as fold-over sandwich bags are not allowed. Each traveler can use only one, quart-size, zip-top, clear plastic bag. Each traveler must remove their quart-sized plastic, zip-top bag from their carry-on and place it in a bin or on the conveyor belt for X-ray screening. X-raying separately will allow TSA security officers to more easily examine the declared items. A sample of items includes lip gloss, mascara, shampoos, hair gels, hand sanitizer, toothpaste, water, etc. Certain exceptions will be made for prescription and over-the-counter medicines.  

LUGGAGE 
Prior to departure all luggage should be marked with the Richards Building Supply luggage tags included in your travel packet.  Please keep these on your luggage throughout the trip.  Insert a business card or write your name on the tag insert.  Note that some carriers will allow one checked bag per person for $25.00 with a $40.00 charge for a second checked bag per person.  Please note that airlines regulations can change at any time; therefore, please check your carrier’s website for further information.   Each piece of luggage should not exceed 62 inches (length+height+width) or weigh more than 50 pounds.   Airlines will charge for overweight bags.  We suggest you weigh your luggage prior to arriving at the airport to make sure no piece exceeds the weight allowed.  Charges for luggage are at your expense and will be collected by the airline at check-in.   Please note that you are allowed one carry-on bag per person (not to exceed 45 inches in overall dimension and weigh more than 40 pounds) and one personal item such as a purse.  You will need to be able to stow the carry-on item in the overhead compartment or under the airplane seat.   

UPON ARRIVAL IN LOS CABOS 
Upon arrival at the airport in Los Cabos, you will first pass through Immigration, where your passport will be stamped.  Collect your luggage at the baggage claim area and proceed to Customs.  Once through customs, please proceed OUTSIDE the terminal.  Do not stop or speak with any of the merchants in the terminal as they are taxis and time share people and must not be acknowledged. Once outside you will be welcomed by local travel staff holding Richards Building Supply signs.    They will assist you with your luggage and escort you to your transportation to the Hyatt Ziva Resort, a 25-minute transfer.  If you plan to arrive before January 14, you are responsible for getting yourself to the hotel.   Your return transfer back to the airport at the end of the program will be handled on site.  You will receive a departure notice outlining your return time and transportation pick up schedule.  If you plan to depart after January 20, you are responsible for getting yourself to the airport.  

CUSTOMS 
U.S. citizens are allowed to take home $800.00 U.S. per person in duty-free purchases.  The next $1,000.00 is dutiable at a flat 10% rate.  On your return trip home, please have your receipts available for Customs officials.  

ACCOMMODATIONS
While in Mexico your address will be: 
HYATT ZIVA LOS CABOS
Paseo Malecón Sn Lote 5 Zona Hotelera, San Jose del Cabo, Mexico, 23405  
Phone from the USA: 011-52-624-163-7730 https://loscabos.ziva.hyatt.com/en/hotel/home.html    

Richards Building Supply has reserved “Master King rooms” for all guests.  A contemporary suite is waiting for you with private, in-room 24-hour room service and daily refreshed beverages.  Other in-room amenities include air conditioning with in-suite control, hair dryer, turn down service, DVD player, worktable with phone extension, bathroom with rain shower and hydro massage tub, electronic key, slippers and bathrobes, scale, iPod dock, vanity mirror, armoire, mini-bar refreshed daily, alarm clock, iron and ironing board, electronic safe and satellite cable TV.   Please note while the beach is extremely walkable, the sea is too rough for swimming.  

SMOKING POLICY
Please note the hotel is a smoke free property and has a strict policy on smoking.  This smoke-free policy also includes the balcony of your room.  There are designated smoking areas:
  1. The entrance of resort
  2. The beach
  3. The lagoon area by main staircase
  4. Designated area by adult pool         

HOSPITALITY DESK 
The Richards Building Supply Hospitality Desk will be located in the main lobby next to the Piano Bar.  The desk will be manned throughout the day and early evening to provide special assistance, make recommendations on activities/tours and help in any way possible.  Check at the Hospitality Desk frequently for special notices or changes in the program.  

HYATT ZIVA LOS CABOS IS AN ALL-INCLUSIVE RESORT 
All-inclusive means all your meals and drinks (both alcoholic and non) are included.  There is no need to dip into your pocket at all.   As part of your all-inclusive stay, your days at Hyatt Ziva Los Cabos will be filled with savory dishes prepared by an experienced and expert culinary team. Enjoy gourmet restaurants, bars and lounges. Whether you want a calm evening or a lively one, Hyatt Ziva has the perfect atmosphere for your every mood. Every taste will be satisfied and thirst quenched!  

PACKING 
We recommend packing a change of clothes in your carry on so you can enjoy the pool or beach immediately in the event that your room is not ready if you are arriving prior to check-in time (3:00 pm).  Always pack medication and any valuables you bring in your carry-on bag.   

To simplify your travels, we recommend that you pack lightly. Here are some recommendations:
  • Pick one similar color scheme so clothes will mix and match, needing fewer shoes 
  • Remember that you will spend most of each day in a swimsuit and cover up
  • Some clothing items may be worn more than once
  • Be sure to leave space for purchases made in Los Cabos    

Helpful Tip: In addition to your wardrobe, you may want to include some of the following items:
  • Your Health Insurance card
  • Camera, extra memory card and batteries
  • Sunglasses, hat and/or visor and tote/beach bag
  • Swimsuit with cover-up
  • Sunscreen and lip balm (SPF 30 or higher suggested) 
  • Light jacket and/or rain jacket 
  • Extra pair of prescription glasses or contact lenses
  • Tylenol, aspirin, or other medicines
  • An extra supply of prescription medicines
  • Cell phone charger    

For other helpful packing tips, please click here.  

ATTIRE 
Look forward to dressing in casual, comfortable clothing throughout the trip.   To help in your packing, here are the resort dress code descriptions.  

Dinner Dress Code:
  • A la carte restaurants require evening casual apparel.  While long pants for gentlemen are preferred, dress shorts are acceptable.  Closed shoes or sandals are also required. 
  • No beach attire, tank tops, baseball caps, or flip-flops will be permitted. 
  • La Hacienda Beach Grill and Zaffiro do not permit wet clothes, swim suits, tank tops or bare feet.     
  • It is always a good idea to bring a sweater or light jacket for evenings.     

LAUNDRY
The resort has laundry and dry cleaning services available for a fee.   

PRESCRIPTION MEDICATION 
Prescription drugs should remain in their original bottle, if possible, and packed in your carry on rather than in your checked luggage.  

VALUABLES 
We suggest that you leave valuables at home.  If you do have valuable items with you, please secure them by utilizing the safe in your room.   

LANGUAGE 
Spanish is the official language of Mexico, though English is widely spoken.  

TIME DIFFERENCE/SUNRISE SUNSET 
In January, Los Cabos is on the Mountain time zone of the USA.  When it is 12:00 noon in the central time zone, it is 11:00AM in Los Cabos, Mexico.  Sunrise in January is approximately 7:00AM and sunset 5:55PM.  

TEMPERATURE 
Los Cabos is located on the Tropic of Cancer and offers a pleasant sub-tropical climate with warm days and cool nights. Average daytime temperatures for January is a daytime high of 78°F and an evening low of 66°F.   

IMMUNIZATIONS
No additional immunizations are necessary for travel to Mexico.  However it is suggested to check with your own physician or health-care provider to determine if any are suggested based on your personal health and immunization history.  

ELECTRICAL CURRENT 
The electrical current is the same as in North America so no converter/adapter is necessary.  There are hair dryers in each room.  

CREDIT CARDS
Major credit cards are accepted throughout the area. The most commonly used credit cards are VISA, MasterCard and American Express.  Personal checks are NOT accepted.  If you plan to use your credit card while in Mexico, it is wise to advise your credit card company that you will be traveling to Mexico prior to departing the USA.  

CURRENCY 
The official currency is the Mexican Peso.  It is not necessary to exchange money as all shops and restaurants accept the U.S. dollar.  At present, the current exchange rate is $1.00 U.S. equals 17 Mexican Pesos.  Note that exchange rates frequently change, so ask before purchasing items. Credit card companies typically offer the best rate of exchange.  

ATM 
There is an ATM machine at the resort (2) and ATM’s in town. Please note that it dispenses in Mexican Pesos.  

TELEPHONE / CELL PHONE
Many personal cell phones work in Mexico.  Please check with your cell phone carrier prior to your trip for pricing and information on international plans and calling.  

LAPTOPS/INTERNET ACCESS 
The hotel has complimentary Basic Wi-Fi connection throughout the resort, as well as in your guest room.  There is no additional charge for Wi-Fi usage and this is sufficient for social media and small downloads.  If you find you need higher speed internet, this is considered “premium” and is available for $14.00 per day for up to five devices.  There is also an area within “24 Hours” on the main level with computers and printers for guests use.  

TRANSPORTATION 
Transportation between the airport and Hyatt Ziva Los Cabos is included on the program dates of January 14, 2018 and January 20, 2018.   It is approximately a 25 minute transfer.   

GRATUITIES
Richards Building Supply has provided gratuities in conjunction with all planned activities.  All gratuities for luggage handling at the hotel, maids, waiters and bartenders serving us during group meals have been included.    

OPTIONAL ACTIVITIES
For those of you who want to do a little more than just relax, there are a multitude of activities available.  These are at your expense.  Please visit the “activities” tab on this web site to view options or on site please stop by the Hospitality Desk for brochures and pricing or to make a reservation for one of the tours or activities. 

Here is a small sample of activities available:
  • ATV Tour 
  • Razor side by sides
  • Deep Sea Fishing 
  • Golf 
  • Shopping 
  • Scuba 
  • Horseback riding 
  • Catamaran Sail & Snorkel 
  • Zip Lining 
  • Whale Watching               

FITNESS CENTER 
The fitness center is open 24/7 and is complimentary to all guests.  This high-performance gymnasium is equipped with stair climbers, treadmills, elliptical trainers and exercise bikes in addition to resistance and weight training machines. Also offered for a nominal fee:  daily yoga, Pilates, Zumba and dance classes.  Personal trainers are available by appointment.   

SHOPPING 
Downtown San Jose del Cabo is a 5 minute cab ride ($10) and has an array of quality shops from souvenirs to collectible furnishings.  You can find a little of everything along the streets of San José del Cabo and unlike in Cabo San Lucas, shopping in in San José del Cabo means you can browse at a leisurely pace without worrying about aggressive shop owners encouraging you to make a purchase.  

TRIP INCLUDES
Your trip includes the following:
  • Round-trip air fare from your home city to Los Cabos, Mexico for qualifiers and their guest 
  • Round-trip airport transfers to/from Hyatt Ziva Los Cabos on program dates of January 14, 2018 (arrival day) and January 20, 2018 (departure day) 
  • Hotel accommodations for six nights at Hyatt Ziva Los Cabos (January 14–20, 2018) 
  • All meals, snacks,  beverages and a variety of included activities at this all-inclusive resort 
  • All taxes and tips for included features    
YOUR TRIP DOES NOT INCLUDE 
Your trip does not include items of a personal nature such as laundry, dry cleaning, tours/activities, spa treatments, charges for telephone calls, faxes, food and beverages outside of the program, luggage fees or tips to porters at your home city airport.  Any costs for deviations (land or air) from the group itinerary are your responsibility.  

INSURANCE 
Richards Building Supply and its agents are not responsible for personal injury or loss of personal items, or loss resulting from acts beyond our control. Insurance for loss or damage is limited by the airlines. If you are traveling with unusually valuable luggage or personal belongings or would like to purchase additional insurance, you should contact your insurance agent. You may find that valuable items are already covered by your homeowner’s insurance policy.

IMPORTANT CONSUMER INFORMATION 
In all matters relating to arranging hotel accommodations, sightseeing tours, transfers, luggage handling and services provided in your travel packages, entertainment and transportation by air or motor coach, Docherty Incentives & Meetings and Richards Building Supply act only in the capacity of an agent for the following suppliers of travel services:
1. The airlines on which you are ticketed
2. The companies providing ground transfers, activities and sightseeing tours
3. Hyatt Ziva Los Cabos

Because of this status as an agent, and because it maintains no control over the personnel, equipment or operations of these travel service suppliers, Docherty Incentives & Meetings and Richards Building Supply can assume no responsibility for and cannot be held liable for any personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused either by reason of:
  • any wrongful or negligent acts or omissions on the part of any of the suppliers,
  • any wrongful, negligent or unauthorized acts or omissions on the part of any other party not under control, direct or otherwise of Docherty Incentives and Meetings and Richards Building Supply. 

The Passage Contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airline and the purchase of these tours and/or the passenger.

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