Tuesday 24 November

12:00-12:15

Data analytics and data-driven Customs (1)

Report by the Secretariat on the BACUDA project on data analytics (2 mins + 3 mins)
− Kenji Omi (Technical Attaché, Research Unit, Office of the Secretary General, World Customs Organization) and Mourad Arfaoui (Technical Attaché, Capacity Building Directorate, World Customs Organization) See presentation

Question & Answer Session (8 mins)

12:15-13:15

Data analytics and data-driven Customs (2)

Moderator: Mourad Arfaoui (Technical Attaché, Capacity Building Directorate, World Customs Organization)

Customs revenue prediction using ensemble methods (statistical modeling vs machine learning (8 mins)
− Jordan Simonov (Head of the Forecasting and Analysis Unit, Department for Public Revenues and Tax and Customs Policy , Ministry of Finance of North Macedonia)and Zoran Gligorov (Assistant to the Head of the Department) See presentation

Machine learning for detection of trade in strategic goods: An approach to support future Customs enforcement and outreach (8 mins)
− Christopher Nelson (Senior Data Analyst, New York State Office of the Attorney General, US) See presentation

The multifaceted and challenging evaluation of the impact of data analytics in the Customs risk management process (8 mins)
− Jonathan Migeotte (Project Coordinator, Risk Management Department, Belgian Customs) and Mathieu Labare (Data-Miner at the Risk Management Department) See presentation

Question & Answer Session (34 mins)

13:15-14:15

Organizational performance measurement (1)

Moderator: Valentina Ferraro (Technical Attaché, Facilitation Sub-Directorate, Compliance and Facilitation Directorate, World Customs Organization)

Report by the Secretariat on the WCO and Customs’ contributions (5 mins)
− Maka Khvedelidze (Technical Officer, Capacity Building Directorate, World Customs Organization) See presentation

Linking performance management systems with organizational performance: A case study of the Indonesian Customs and Excise Administration (8 mins)
− Saut Mulia Simbolon (Head of Customs and Excise Office of Ambon, Indonesia Customs) See presentation

Measurement of relative efficiency of the implementation of WCO policies and guidelines by the Customs and commercial community (8 mins)
− Gloria Rodriguez-Lozano (Professor, Universidad Nacional de Colombia) and Sebastian Galindo-Cantor (Junior researcher, Universidad Nacional de Colombia) See presentation

Question & Answer Session (37 mins)

14:15-14:55

Organizational performance measurement (2)

Panel discussion: What do new pre-arrival processing (PAP) capabilities in Montenegro tell us about Customs performance measurement? Practical insights from a recent assessment (30 mins)

Moderator: Andrew Grainger (Honorary Associate Professor, University of Nottingham, UK; Trade Facilitation Consulting, Germany)

− Maria Rackovic (Head of Customs Office Podgorica Airport, Montenegro Customs) and Stojanka Milosevic (Head of Department for Valuation and Origin, Montenegro Customs)

− Steven Pope (Vice President, Deutsch Post DHL Group, Germany)

− Tanja Boskovic (Senior Project Manager, GIZ Open Regional Fund for South-East Europe, Germany)

Question & Answer Session (8 mins)