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Tuesday, 3 December 2013 |
2:00 |
Introduction, aims and objectives |
2:05 |
Review of inspection findings |
2:10 |
Consideration of the purpose, scope and value of observation |
2:15 |
Coverage of practical points: development of a scheme; selecting and training observers; implementing a scheme; using the results to inform improvement activities |
2:35 |
Examples of good practice |
2:45 |
Questions |
3:00 |
Webinar Close |
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