I Love Claims 4th Networking Lunch
 
Headline Partners
Enterprise rent-a-car
Since its inception in 1957, Enterprise Rent-A-Car has developed into an internationally recognised brand with more than 6,700 locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain and Portugal.

Specialising in the provision of replacement vehicles and courtesy cars that are relied upon in the event of an accident, Enterprise also provides daily and weekend rental for private or business use.

In the UK alone, Enterprise operates in excess of 60,000 vehicles through a network of more than 370 branches. The size of this branch network means that 91% of the UK population are within 10 miles of an Enterprise branch.

As a privately owned company, Enterprise prides itself on its ability to react quickly to changes and challenges in the market. This flexibility, together with
a continuous focus on innovation and growth through service excellence, means Enterprise has the strength, and set-up to succeed, no matter what the market conditions.

Through this approach Enterprise has established itself as a true business partner across the insurance sector. By constantly reviewing the needs of the market, Enterprise continues to develop new and innovative mobility solutions to better support the needs of its customers
Drinks Reception Host

Lyons Davidson Solicitors

Lyons Davidson Solicitors is a full-service law firm with offices throughout the UK. Our headquarters are in Bristol and we have regional centres in the South West (Plymouth), South Wales (Cardiff), the Midlands (Solihull), the City of London, as well as Greater London (New Malden), along with a northern office in Leeds. Lyons Davidson’s national presence was boosted with the 2010 opening of our associated practice, Lyons Davidson Scotland LLP.

We work with businesses, organisations and individuals, practising in a client- friendly, cost-efficient and modern way to provide a dynamic and customer-focused national legal service.

With a keen grasp of our clients’ business aims and a thorough understanding of the sectors in which they operate, we develop effective working relationships with our clients, ensuring that we deliver innovative thinking, clear advice and effective solutions.

We use technology effectively through Filestream, our in-house file management system, which is tailored to our clients’ own products and requirements, creating a seamless interface between our businesses.

This unique combination of expert knowledge and bespoke technology results in powerful service that can adapt to a complex and ever-changing business world
Event Partners
Autoglass
As the UK’s leading vehicle glass repair and replacement specialist, Autoglass® serve more than 1 million motorists each year. With over 100 branches nationwide and 1200 expert mobile technicians, we provide a fast 24/7, 365 days a year service for our customers.

With the widest-reaching network in the UK, Autoglass® is committed to delivering a world-class, dedicated service to each of its customers and partners. With our latest innovation, the Vanbrella®, we also have a new wet weather solution to quickly respond to the drivers’ needs - whatever the weather.

We provide the highest standards of service by focusing on the complex needs of each of our customers, delivering innovative solutions and always going the extra mile to add value to our partnerships.

ABP

2014 see’s the Auto Body Professionals Club (ABP Club) celebrate its 10th anniversary. Each year, the club grows its membership and extends its offering. The ABP Club is seen as a major influence and information source for the body repair industry.

To date the ABP Club has over 2,200 individual members from all sides of the industry. These include repairers, insurance, credit hire and accident management companies, vehicle, equipment and paint manufacturers, distribution and suppliers.

At the core of the Club are our two guiding principles: Community and Communication

COMMUNITY – Each year, the ABP holds National and Regional Club meetings, the Annual Convention & Night of Knights, The British Bodyshop Awards, and a charity Golf event, along with supporting the I Love Claims Celebrity Luncheon and Motor Claims events.

COMMUNICATION – Our website is “The Home of the Body Repair Industry”. In the 12 months to 30 November 2013, the body repair industry made 1.08 million visits to the ABP website, viewing 4.09 million pages and spent an average of 18 minutes 49 seconds per visit.

Hills 'The Green Parts Specialists'

The UK’s premier vehicle recycler and supplier of green parts.

Through continuous innovation, technological investment and over 50 years experience in the motor industry, Hills has grown to be the UK’s premier vehicle recycler and supplier of green parts.

We offer an unrivalled service to our customers in supplying quality green parts through our nationwide distribution network. All parts are recycled and stored on- site and available through a dedicated online service or through our experienced sales team.

• We offer parts for all makes and models of vehicle
• One largest stocks in the country of late model green parts
• Easy and efficient ordering with 24 hour delivery
• Continuous innovation keeps us at the forefront of the industry
• We are proud to work alongside some of the UK’s largest insurance companies.
At Hills, we pride ourselves on our ability, efficiency and capacity to do the job.
For further enquiries, please contact Ian Hill at ian@hills-motors.co.uk or 01695 551970

Activeweb

Innovative Claims Management System connecting all stakeholders throughout the entire claims process.

As a leading industry innovator, Pinetree Consulting; part of PPG Industries, offers software solutions that record, drive and measure every aspect of the repair lifecycle.
Activeweb is the leading internet based claims management and connectivity platform from Pinetree providing seamless integration of all stakeholders throughout the complete claim and repair process.

Developed closely with leading industry experts Activeweb facilitates the fast and accurate transfer of data in real time between any authorised parties at any point in the claim lifecycle, from FNOL to CSI, at dramatically reduced costs and increased service levels. At the time of writing, Activeweb has processed over 4 million claims to date, which is just over 2.2 billion pounds worth of repair costs, and it’s processing in excess of seventy thousand new claims every month.

The Activeweb Claims Management Solution addresses the needs of the entire claims process at all levels with its wide array of features:
• Deployment and distribution interfaces
• Work Provider and Insurer links
• Network Management
• Claims Management
• SLA Management
• CSI Solutions
• Online reporting tools

Activeweb currently has over 25 stakeholder integrations including 16 different management systems.
From Bodyshops to Insurers, Manufacturers to Suppliers, Activeweb can connect you directly to the information you need, when you need it.
To find out more about Activeweb visit www.pinetreeconsulting.co.uk

Laird Assessors

“The Leading Experts for the Legal & Insurance Industries”

Established in 2000, Laird Assessors has become the standard in automotive expertise throughout the legal and insurance industries. With their own employed engineers based across the UK, your clients’ vehicle can be inspected within 24 hours. Laird Assessors are experts in processing volume instructions so you will experience an efficient and smooth process throughout. Your clients will experience first class customer service and their vehicle will be inspected by a qualified and experienced professional.

Laird Assessors undertake a range of motor vehicle reports and inspect all types of motor vehicles including cars, motorbikes and bicycles. They complete Vehicle Accident Damage Reports, LVI, Diminution, Forensic reports, Desktop Reports on a regular basis. The full range of services can be found on their website. The company offers varied payment terms and discounts for volume instructions, with a very simple account set-up and instruction process.

Laird Assessors are proud that 90% of their new customers come from word of mouth recommendations. They continue to invest heavily in IT, allowing them to develop their systems to integrate smoothly with their partner firms ensuring accurate and swift data transfer. Coupled with their high standards of staff training and award winning customer service teams, Laird Assessors are confident that you will find their reports accurate and their service professional yet friendly.


 

AutoRestore

AutoRestore® is best known for creating the mobile repair market 11 years ago and since then has completed over 200,000 vehicle repairs in 1 day or less at customers’ homes or workplaces.

Today the Company’s mission is to become the “Natural Choice” for all types of crash repair, and AutoRestore® acquired its first fixed site locations in 2012 covering 30% of UK postcodes. This means it can now cater for the smallest mobile repair to a scratch or scuff, right up to full HGV repairs to lorries and coaches in its fully equipped commercial vehicle site at Warwick and everything in between.

AutoRestore® caters for up to 30% of all accidents on a mobile basis and in less than 1 day with its 130 patented mobile bodyshops and with 9 traditional fixed sites from Yorkshire to the South Midlands, it is the UK’s second largest repair chain by volume serving 60,000 customers each year.

As part of the Belron® Group and a sister company of Autoglass®, AutoRestore® also offers a unique service proposition including world class Net Promoter Scores of over 70%, significant reductions in claims costs and increased policy holder retention.

In these turbulent times, many companies are increasing their focus on the financial strength and security of their supply base and due to the long term commitment and financial backing of its parent company,
AutoRestore® offers the surety of continued supply of a world class service, as well as continually pioneering innovative repair solutions.

Premex Services

Formed in 1996, Premex is the leading provider of independent medical reports and rehabilitation services for personal injury professionals.
Leading from the frontDuring periods of unprecedented change, Premex is an innovative, stable partner ideally positioned to support your business now and in the future.

• Setting the highest standards - a forward thinking partner, aiming to deliver the quickest, most accurate and highest quality service
• Not afraid to be different - Premex+ is a tailored service for complex personal injury cases, which delivers a number of enhanced features
• A leading team of experts - independence is a guiding principle of the Premex Group. In support we have developed an accreditation to demonstrate our experts have the • required knowledge and expertise
• Investing in the future - Premex is committed to reducing touch-points and investing in an innovative IT infrastructure in order to streamline the medical evidence process
• Client Care - dedicated to providing convenient appointments, the most suitable experts and a positive client journey
• Help every step of the way - Premex Rehabilitation delivers a full service from initial screening and identification of treatment needs, to physiotherapy and diagnostic services

Premex continues to set the highest of standards and is proud to be recognised as a forward thinking company, providing high quality, innovative and customer focussed solutions.
For further information please contact thesalesteam@premex.com or call 01204 478 300

Crashworth

Crashworth brings a fresh perspective and range of pioneering solutions to the UK insurance claims industry.

We invest in talent, and everything we do is underpinned by our two core principles:

• Reduce the cost of claims

• Focus on the consumer

The results have delivered significant value and a competitive advantage for our clients, who include the majority of the UK’s leading motor insurers, brokers and claims service providers. Our range of products, solutions and partners mean we are flexible, can move fast and remain agile in this ever changing market.

In 2010 we launched I Love Claims which is already the largest forum for claims professionals. It brings a unique blend of insight, innovation and communication to the market.
Event Associates

Carpenters

Customer focused solutions for the insurance industry. Quality personal service for the client.

Our white-labelled claims handling service puts your customer at the heart of the process. Our FNOL service is provided in-house 24/7, with knowledgeable and friendly advisors, policy validation and deployment. Our claims unit provides fully outsourced AD and TP handling - from initial estimate to payment, with a flexible supply chain solution.

We understand the importance of excellent customer experience. We also understand the importance of managing indemnity spend, and offer expertise in third party assistance, supply chain conversion, fraud identification and credit hire claims. If your customer requires legal services, we achieve the best result in the shortest possible time, look after them in complex and catastrophic claims, and defend claims against them. Our services are available on a menu basis – select only the services that you need. All services are bespoke – built to your specific needs – and include real-time MI.

Acorn Group

Leading the way in Total Loss Solutions

Through innovation, technology and extensive industry knowledge, the Acorn Group leads the way in total loss solutions, providing our insurer and fleet partners with a suite of products and services available both pre and post total loss, extending and enhancing the customer journey throughout.

• Established in 2007 by bringing together a number of established businesses and individuals within the insurance, repair and motor trades.
• AVS is the largest end-user buyer of recycled parts in the UK, building a catalogue of key suppliers across the UK and EU.
• Proven initiatives and innovations with comprehensive Management Information.
• Proven record of increased salvage returns using an open book audit process.
• Implementable solutions built for seamless integration with
standard Total Loss process.
• We currently provide unique services unrivalled by
competitors and our constant innovation keeps us at the forefront of our industry.

The AVS business model is focused on the environment and constantly looking for innovations to reduce the carbon footprint of ourselves and our working partners whilst realising financial benefits.

Audatex

Audatex is a leading provider of solutions for the motor claims and body repair industry.

The company’s portfolio of solutions and services meets the needs of all parties in the supply chain, enabling smooth, consistent information transfer throughout the claims journey. Solutions include right first time estimating and diagnostics tools, damage assessment, parts sourcing, management information and claims settlement; plus estimating, auditing and business development training. Full details of Audatex’ complete range of solutions can be found at www.audatex.co.uk

Activeweb

Innovative Claims Management System connecting all stakeholders throughout the entire claims process.

As a leading industry innovator, Pinetree Consulting; part of PPG Industries, offers software solutions that record, drive and measure every aspect of the repair lifecycle.
Activeweb is the leading internet based claims management and connectivity platform from Pinetree providing seamless integration of all stakeholders throughout the complete claim and repair process.

Developed closely with leading industry experts Activeweb facilitates the fast and accurate transfer of data in real time between any authorised parties at any point in the claim lifecycle, from FNOL to CSI, at dramatically reduced costs and increased service levels. At the time of writing, Activeweb has processed over 4 million claims to date, which is just over 2.2 billion pounds worth of repair costs, and it’s processing in excess of seventy thousand new claims every month.

The Activeweb Claims Management Solution addresses the needs of the entire claims process at all levels with its wide array of features:
• Deployment and distribution interfaces
• Work Provider and Insurer links
• Network Management
• Claims Management
• SLA Management
• CSI Solutions
• Online reporting tools

Activeweb currently has over 25 stakeholder integrations including 16 different management systems.
From Bodyshops to Insurers, Manufacturers to Suppliers, Activeweb can connect you directly to the information you need, when you need it.
To find out more about Activeweb visit www.pinetreeconsulting.co.uk