Operator Collaboration Model (OCM) is a best practice model for improved collaboration between manufacturers and chain operators developed by a committee of practitioners from both communities. The model provides a framework to classify and segment operator-supplier relationships, better allocating resources across organizations.

OCM Phase II: Joint Business Planning (JBP), developed by more than 20 operators, manufacturers and brokers in 2015, builds off the existing model to provide a new best practice approach in corporate-to-corporate planning.

IFMA is now offering one-day group training sessions on how manufacturers and national account operators can incorporate the OCM and JBP within their organizations. Join operator and manufacturer individuals to learn the processes, using group interaction and case studies to illustrate key concepts.

Learn how this new thinking and new set of tools can change how to approach and manage key account business, and for operators, how to manage supplier partners.

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Group Training Cost
$995 IFMA members & Operators
$1495 non-members

Fee includes all meeting materials and programmed meal functions. 

All changes and/or cancellations must be submitted to IFMA in writing. Notification before March 7, 2016 - Full refund.