INTERACTIVE DAY ONE AGENDA - PLENARY Printable agenda
8:00 am - 8:20 am	Registration and show floor
8:25 am - 8:35 am	Opening Remark, Conference Chair [More Info] Elizabeth Watts, Senior Director, The Hackett Group
8:35 am - 8:45 am	VIDEO: Transforming and Innovating the way NASA Delivers ICT and Services [More Info] Kenneth Newton, Director Service Delivery Directorate, NASA (Video Link)
8:45 am - 9:10 am	INTERNATIONAL KEYNOTE: Realising the Opportunity for Shared Services at Shared Services Canada [More Info] John Glowacki, COO, Shared Services Canada (Canada)
9:10 am - 9:30 am	KEYNOTE: Leading Transformational Change [More Info] Dan Hunter, CEO, Healthshare NSW
9:30 am - 9:50 am	The Perfect Storm – Digital Disruption and the Unstructured Era [More Info] Marie Johnson, Head of Technology Authority, National Disability Insurance Authority
9:50 am - 10:10 am	LEAD PARTNER: Innovation and Transformation in The Public Sector [More Info] Aidan Tudehope, Managing Director, Macquarie Telecom Craig Fox, Deputy Commissioner, Australian Taxation Office
10:10 am - 10:30 am	LEAD PARTNER: Workforce Mobility in the Public Sector [More Info] Daniel Iversen, Solutions Architect, Dropbox Enterprise
10:30 am - 11:00 am	PANEL DISCUSSION: What’s the Best Service Delivery Model for Public Sector Organisations? Outsourcing? Shared Services? Contingent Workforce? Commissioning? Others? [More Info] Elizabeth Watts, Senior Director, The Hackett Group John Hubby, Deputy Secretary, Corporate Services, NSW Department of Finance, Services and Innovation Graham Tanton, Executive Director, Shared Services, ACT Government Michael Vanderheide, CEO, CenITex Jane Olsen, Director, Shared Service Provider, VIC Department of Treasury and Finance
11:00 am - 11:25 am	Morning Tea & Show Floor

STREAM SESSIONS BEGIN Printable agenda
11:25 am - 11:25 am	HR Transformation		Finance Transformation		Procurement Transformation		ICT Transformation
11:25 am - 11:35 am	HR STREAM: Opening Remarks [More Info] Mark Souter, HR Service Management Specialist, ServiceNow		FINANCE STREAM: Opening Remarks [More Info] Ben Mair, Director, Charterpoint		PROCUREMENT TRANSFORMATION STREAM: Opening Remarks [More Info] Grant Johnstone, Commercial Payment Solutions, Mastercard		ICT TRANSFORMATION STREAM: Opening Remarks [More Info] Rodney Hobbs, Chief Technology Officer GIS & UXC Connect , CSC Australia Andrew Fox, Director of End-User Computing, VMWare Australia and New Zealand
11:35 am - 11:55 am	HR as a Value Creator For The Organisation To Achieve Its Strategic Objectives for Performance and Growth a Different Tomorrow [More Info] Bronwen Overton-Clarke, Deputy Director General, Workforce Capability and Governance and ACT Public Sector Standards Commissioner, ACT Government		KEYNOTE: WPIT Payments Transformation Program [More Info] John Murphy, Deputy Secretary, Department of Human Services		Guide To Transforming Government Procurement Practice [More Info] Fiona Wright, A/Assistant Director-General Queensland Government Procurement, Department of Housing and Public Works		Delivering Flexible and Contemporary paths to the Digital Workplace [More Info] Rodney Hobbs, Chief Technology Officer GIS & UXC Connect , CSC Australia
11:55 am - 12:15 pm	Transforming Human Capital Management: A New Model To Integrate Areer Development, Performance [More Info] Erma Ranieri, Commissioner for Public Sector Employment, SA Government		Re-Evaluating Existing Models and Identifying Kpis And Metrics That are a True Measure Of Success [More Info] Rina Bruinsma, First Assistant Secretary, Finance Transformation & People and Projects Office, Department of Finance		Innovative Procurement Thinking And Processes To Create Huge Financial Savings - Transforming Procurement Across The Department Of Immigration And Border Protection [More Info] Ian Laverock, Assistant Secretary, Procurement and Contracts Branch, Department of Immigration and Boarder Protection		Harnessing New Technologies To Deliver Better Services For Queensland [More Info] Andrew Mills, QLD Government Chief Information Office, Department of Science, Information Technology and Innovation
12:15 pm - 12:35 pm			Driving Improved and Efficent Public Services Through Shared Services [More Info] Andrew Closey, Assistant Commissioner, Risk and Assurance, Australian Taxation Office		Innovation, ICT & IPP (from Myths to Innovation and Value) [More Info] Mark O'Flaherty, Executive Mentor, Gulanga Group		Using an Analytics Driven Approach to provide a Faster, Better, Cheaper ways to Deliver Integrated Citizen-Centric Services [More Info] Steve Hodgkinson, CIO, VIC DHHS

INTERACTIVE ROUNDTABLE DISCUSSIONS Printable agenda
12:40 pm - 1:25 pm	1: Using actionable insights to make the right decisions – operations management [More Info] Paula Thomas, Operations Management and Planning Manager | Performance and Optimisation, Inland Revenue NZ Darren Hauschild, Managing Director Asia Pacific, ActiveOps		2: Modernising HR Service Delivery for the Digital Workforce [More Info] Mark Souter, HR Service Management Specialist, ServiceNow		3: Is your organisation prepared for a crisis? [More Info] Brian Tait, Technical Solutions Manager for Federal Government ANZ, Blackberry		4: RPA for Compliance and Governance – is this possible, needed and how could it benefit the organisation. [More Info] Gavin Steinberg, Managing Director, Satori Group
12:40 pm - 1:25 pm			6: The Robots are coming! [More Info] Roy Barden, Practice Lead APAC, The Hackett Group		7: The Use of ICT to Drive Innovation and Modernisation Targets: a Cloud Solution [More Info] John Swords, Industry Manager, Government, TechnologyOne		8: Transformation through Process Innovation [More Info] Sonya Sherman, Industry Solutions Principal, Objective
12:40 pm - 1:25 pm	9: How to give Government employees what they want, while maintaining security, control and visibility? [More Info] Daniel Iversen, Solutions Architect, Dropbox Enterprise		10: The Future of Procurement: The Network Economy [More Info] Steve Forgeson, eProcurement Strategy and Enablement Consultant, Ferguson Consulting		11: Digital Government – Applying the Digital Balance Sheet to Government [More Info] Grant Hawksworth, General Manager Public Sector,, Dimension Data David Hanrahan, General Manager – Cloud Services, Dimension Data		12: The Future of Learning in the Public Sector
12:40 pm - 1:25 pm	13: Artificial Intelligence & the Future of Work [More Info] Kevin Terrey-Ocock, Senior Principal, Infosys Consulting		14: Drive your Agency Transformation with Data [More Info] Stephen Fitzsimmons, Account Executive ANZ Government, Cloudera Craig Fox, Deputy Commissioner, Australian Taxation Office		15: Leveraging Procurement Efficiencies with Commercial Payments [More Info] Michelle Dritmanis, Commercial Payment Solutions I Australia and New Zealand, Mastercard		16: Leadership Led Transformation [More Info] Don Holley, Managing Director, Mindset Group
1.25pm - 2:15 pm	Lunch & Show Floor

STREAM SESSIONS CONTINUE Printable agenda
2:15 pm - 2:15 pm	HR Transformation [More Info]		Finance Transformation		Procurement Transformation [More Info]		ICT Transformation [More Info]
2.15 pm - 2:35 pm	RIPPLE CASE STUDY: Effective Human Capital Management (HCM)/Making Best Use of Public Sector Data to Improve Employment Services [More Info] Caroline Walsh, Group Manager for APS Reform, APSC		Improving Service Delivery and Functional Efficiency at the Department of Foreign Affairs and Trade (DFAT) [More Info] Paul Wood, CFO, DFAT		How procurement transformation is helping to drive local content, better value for money and northern development [More Info] Jason Howe, A/Executive Director Procurement NT | Department of Trade Business and Innovation, Northern Territory Government		The Role Of ICT In Transformation The Way We Deliver Services To Our Citizens [More Info] Russell Cooke, Director Relationship Management, The Department of Internal Affairs Te Tari Taiwhenua, New Zealand
2:35 pm - 2:55 pm	Intersection of Digital Workplace Technology, Culture and the Physical Environment/the Consumerisation of HR: Applying Technology to Re-Imagine an Engaged Workplace [More Info] Greg Hill, Director - Strategy, Innovation and Delivery, La Trobe University		CFO: The Strategic Business Partner [More Info] Adam Summons, Executive Director & Chief Financial Officer , Fire & Rescue NSW		Establishing and Maintaining Robust Procurement Governance Frameworks [More Info] Andy Cochrane, Programme Director, NZ Government Procurement and Property Group, Ministry for Business, Innovation and Employment (NZ)		Leveraging new ICT delivery models and technologies for improved service delivery in the Victorian Government [More Info] Geoff Beggs, A/Executive Director Enterprise Solutions, VIC Department of Premier and Cabinet
2:55 pm - 3:15 pm	Using evidence and research to support HR Transformation [More Info] Leanne Gill, Executive Director, Applied Research, QLD Public Service Commission		Optimising BI: Unlocking the Intelligence in Your Data [More Info] Savita Cooke, CFO & CIO, National Capital Authority		PANEL: SKILLS: Panel Discussion: Transforming Procurement into a Powerhouse [More Info] Victoria Bergmann, A/First Assistant Secretary Procurement and Contracting, Capability Acquisition and Sustainment Group, Department of Defence Jane Olsen, Director, Shared Service Provider, VIC Department of Treasury and Finance		Getting the Culture Right, to Ensure your Transformation Projects go to Plan [More Info] John Cox, CIO, AusPost
3:15 pm - 3:45 pm	PANEL DISCUSSION: HR Transformation: Where are we heading and what do we need to do now to prepare for change as it happens? [More Info] Tim Reddan, Senior Advisor - People, Australian Office of Financial Management Vanessa Graham, Chief Finance and Human Resources Officer, Geoscience Australia Rachael Jackson, Head of HR , Commonwealth Department of Finance Elizabeth McPherson, Chief Cultural Officer, Future Fund		PANEL DISCUSSION: Is Public Sector Finance and Agility an Oxymoron, or can Public Sector Finance Executives Learn from Global Agility Leaders? [More Info] Vicki Williams, Deputy Vice-Chancellor and Vice President Finance and Infrastructure, University of Canberra Adam Summons, Executive Director & Chief Financial Officer , Fire & Rescue NSW				PANEL DISCUSSION: Overcoming the Challenges of ICT Transformation [More Info] Jon Cumming, CDO, Chief Minister, Treasury and Economic Development Directorate, ACT Lesley Seebeck, Deputy Director (Information Systems and Services) and CIO , Bureau of Meteorology Lynn White, Assistant Secretary, Corporate and Case Systems, Department of Immigration
3:45 pm - 4:00 pm	Afternoon Tea & Show Floor

FINAL PLENARY SESSIONS Printable agenda
4:00 pm - 4:20 pm	LEAD PARTNER: Government Services - The Threshold of Digital Innovation [More Info] Allen Koehn, Assoc. VP and General Manager Australian Public Sector, Infosys Greg Miller, Executive Director, Navegar Institute
4:20 pm - 4:45 pm	Creating a Smarter Australian Defence Force through Innovation [More Info] Mohan Aiyaswami, CTO, Department of Defence
4:45 pm - 5:10 pm	Fostering Innovation in the Public Sector [More Info] David Hazlehurst, Deputy Secretary, Department of Industry, Innovation and Science
5:10 pm - 5:40 pm	PANEL DISCUSSION: Digitally Transforming the Public Sector [More Info] Michelle Narracott, Executive Director Strategy, Innovation & Customer Service, ACT Government Catherine Thompson, Head of Marketplace, Digital Transformation Agency
5:40 pm	Closing Remarks, Conference Chair [More Info] Elizabeth Watts, Senior Director, The Hackett Group
5:40 pm - 6:40 pm	Networking Drinks