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April 20-24, 2022

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Trip Information

Thank you for joining us for the ITDG trip in Nashville, Tennessee! Take a few moments to familiarize yourself with the trip.

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Trip Inclusions (for vendor buy-in costs, please see FAQs below)
  • Round-trip transfers on arrival (any day) and departure (on April 24 or April 25) between the airport and Sheraton Grand Nashville Downtown
  • Four (4) nights accommodations at the Sheraton Grand Nashville Downtown
  • Breakfast voucher at Broadway Kitchen for mornings of April 21, 23, and 24
  • Private ITDG Welcome Reception on Wednesday, April 20
  • Private ITDG Vendor Tradeshow on Thursday, April 21
  • Private ITDG Breakfast on Friday, April 22
  • Private ITDG General Session on Friday, April 22
  • Private ITDG Farewell Dinner on Saturday, April 23
  • Complimentary Wi-Fi in guest rooms 
  • 24-hour fitness facility and indoor pool 
  • All hotel taxes and gratuities
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Nashville, Tennessee

Nashville's legendary country music venues include the Grand Ole Opry House, home of the famous “Grand Ole Opry” stage and radio show. The Country Music Hall of Fame and Museum and historic Ryman Auditorium are Downtown, as is the District, featuring honky-tonks with live music and the Johnny Cash Museum, celebrating the singer's life.

Nashville thrives with an ever-present creative vibe and entrepreneurial spirit. Its roots are deeply felt throughout the street art, creative culture, and award-winning food. And that spirit extends to family-friendly fun, fan-filled football, and unforgettable historical attractions.

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Sheraton Grand Nashville Downtown

Elevate your stay in the Music City at Sheraton Grand Nashville Downtown. This hotel places you in an impeccable location near several popular area attractions, including the Nashville Historic District, Nissan Stadium, Music City Center, the Tennessee Performing Arts Center, and Nashville Convention Center. 

During downtime, relax or socialize in the spacious, light-filled lobby, take a swim in our indoor pool, and stay on top of your exercise routine at the onsite 24-hour, fully equipped fitness center. Enjoy delicious, locally-sourced cuisine at Library Bar - the signature restaurant serving lunch and dinner and offering over 50 varieties of bourbon. Enjoy a memorable stay at Sheraton Grand Nashville Downtown.

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Important Information

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Vendor Breakout Schedule 4/21

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Vendor Breakout Schedule 4/23

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Vendor Tradeshow Map

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Please see a tentative program agenda below. You will see the final agenda a few weeks prior to travel in the event's mobile app.

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Optional Activities


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There is a variety of fun things to do in Nashville! Click HERE to see some examples of popular tours/activities available in the city. You will have an opportunity to talk to our local experts at the hospitality desk during the program for more information regarding tours/activities in Nashville.

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Mobile App

To usher our trips into the mobile age, we now offer you a sleeker, greener alternative to communicate trip information to you! In a few months, you'll receive the invitation to download our mobile app which will help you receive up-to-date trip information. We will be communicating during the months leading up to travel as well as while we are in Nashville, Tennessee!

The mobile app features include:

  • All travel information built into one central location
  • Up-to-date daily agenda
  • Onsite updates through push notifications (be sure to enable push notifications in your settings!)
  • Custom profiles per user - upload a photo and contact info
  • Attendee to attendee messaging
  • Activity Feed to share photos, updates and more
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What's included in my travel package?

The following is included in your travel package (for vendor buy-in costs, please see FAQs below):

  • Round-trip transfers on arrival (any day) and departure (on April 24 or April 25) between the airport and Sheraton Grand Nashville Downtown
  • Four (4) nights accommodations at the Sheraton Grand Nashville Downtown
  • Breakfast voucher at Broadway Kitchen for mornings of April 21, 23, and 24
  • Private ITDG Welcome Reception on Wednesday, April 20
  • Private ITDG Vendor Tradeshow on Thursday, April 21
  • Private ITDG Breakfast on Friday, April 22
  • Private ITDG General Session on Friday, April 22
  • Private ITDG Farewell Dinner on Saturday, April 23
  • Complimentary Wi-Fi in guest rooms 
  • 24-hour fitness facility and indoor pool 
  • All hotel taxes and gratuities
What's not included that I should expect to pay for?

The following personal travel expenses are not included in your travel package:

  • Mileage
  • Meals outside of what is outlined in the agenda 
  • Airport parking 
  • Baggage and flight change fees 
  • Activities/tours you book on your own 
  • Dry-cleaning 
  • Laundry services
  • Hotel Parking
Whom should I tip?

Customary gratuities have been taken care of on your behalf for the bellman that will be assisting you with your bags to/from your room on arrival and departure day, for your arrival/departure transfers, as well as for all staff involved in our private functions at the hotel. Gratuities for services you book yourself (meals, tours, spa, or salon services) are not included and would be at your own discretion.

Required Documentation

For travel that commences, terminates, and stops only in the 50 United States, all adults 18 years or older are required to have valid government-issued photo identification. Acceptable forms of identification for domestic travel include a valid driver’s license, military I.D., state-issued photo identification, or passport. Please visit https://www.tsa.gov/travel/security-screening/identification to view all acceptable forms of identification.

If your state does not participate in, or is not yet in compliance with, the REAL ID Act, you may be required to have a valid U.S. Passport for domestic travel. For more information about the REAL ID Act, please visit the U.S. Department of Homeland Security REAL ID Act website.

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When does registration close?

Registration closes Friday, March 18, 2022.

What are the costs to participate if I am interested in buying into the trip?
  • $1,687 per person for a double-occupancy room ($3,374 total)
  • $2,386 per person for a single-occupancy room
What is the cost to bring additional guests?

If you are interested in buying in a 3rd or 4th guest in your room, you can do so for $1,050 per person. Your guest will receive all the same inclusions as the rest of the participants, including access to all the private ITDG events. Please note there is a 4-person maximum per room. You will register and pay for your additional 3rd and 4th guests at the end of your registration.

Change/Cancellation Fee?

After Friday, Friday, March 18, 2022: A $75 per person change fee will be charged for registration changes (including name changes and late registrations) in addition to any specific Supplier fees such as airline change fees, resort, and/or ground operator fees applicable at the time the change is requested.  

From date of booking until Friday, March 18, 2022: You may cancel your registration and receive a full refund.

Can I extend my stay?

You will be eligible to extend your stay using our group rates for up to three (3) nights on either the front or back end (based on availability). The cost to extend your stay will be $250 per room per night, plus tax and fees.

If your desired dates are available, we will confirm your request and email you a confirmation. You will then be responsible to pay for your additional nights directly to the hotel upon check-in.

As a reminder, round-trip transfers on arrival (any day) and departure (on April 24 or April 25 only) between the airport and Sheraton Grand Nashville Downtown will be provided by ITDG. If you extend your stay beyond April 25, you will be responsible for your own airport transfers.

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How do I ship supplies to the hotel?

For information on how to ship supplies to the hotel, please contact Suzanne Niebuhr at sniebuhr@morrisincentives.com.

What will the weather be like?

The weather in Nashville, TN during April on average has a high of 71°F and low of 48°F.

How much luggage can I take?

Most carriers charge a fee for checked luggage. Please check with your airline for current fees. Baggage allowance and costs vary by destination and fare type. Your carry-on must be able to fit in the overhead compartment or under the seat in front of you.

What items should I keep with me in my carry-on luggage?

Please pack your valuables and things you will need within the next 24 hours in your carry-on luggage. These include (but are not limited to) your passport/government issued ID, credit cards/cash, laptop, cell phone, jewelry, glasses, contact lenses and solution (note size limits), and medication. Your checked bags will be inaccessible or may become lost during the trip.

What items are prohibited in my carry-on luggage?
For an up-to-date list of items banned from carry-on luggage, please visit: http://www.tsa.gov/travel/security-screening/prohibited-items
Should I purchase travel insurance?

Because unforeseen circumstances may arise, we recommend that you purchase travel insurance to protect any personal travel arrangements you may make or medical situations your health insurance may not cover while away from home. We suggest you consult your insurance provider to determine what coverage you will have while traveling.

We recommend Arch RoamRight’s® Pro Plus Plan, which may include coverage for trip cancellation*; trip interruption*; trip delay; emergency medical treatment or evacuation; lost, stolen, or damaged baggage; or baggage delay; and more. *Please note that this plan does not include trip cancellation or trip interruption when a Trip Cost is not insured. The plan also includes insurance related assistance services of Worldwide Emergency Assistance supported by On Call International. For more information or to purchase a travel insurance plan, click here.

For questions on how travel insurance relates to COVID-19, please refer to the questions and answers section on our supplier’s travel insurance website:https://www.roamright.com/Claims/Significant-Travel-Events/

Do I need to have health insurance coverage in order to travel?

We always encourage all travelers to carry proof of health insurance coverage, although it is not mandatory to travel to Nashville.

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What dates/times should I book my flights to arrive/depart

Please make your flight arrangements to arrive/depart in and out of Nashville International Airport (BNA). Group arrival date is April 20, 2022 and group departure date is April 24, 2022. The ITDG welcome reception will take place on April 20. If possible, please plan on arriving into Nashville no later than 4:00 PM on April 20. Once we receive your flight itinerary, we will book your airport transfers on your behalf.

In order for us to book your airport transfers, please email your full flight itinerary to Tina Chiu at flights@morrisincentives.com by
no later than Friday, March 18, 2022 .

Are Airport Transfers Included?

ITDG will cover your private airport transfers between Nashville International Airport (BNA) and the Sheraton Grand Nashville Downtown on arrival (regardless of what day you arrive into Nashville) and departure (if you depart on main program departure date – April 24, or the following day – April 25). If you plan to depart on any other day besides April 24 and April 25 you will be responsible for your own transfers back to the airport.

Transfers can only be arranged for you if you email us your flight itinerary. Please remember to email your full itinerary to flights@morrisincentives.com by no later than Friday, March 18, 2022 if you would like us to arrange your arrival or departure transfer!

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24 hours prior:

We strongly suggest checking in online for your flight. Online check-in is typically available within 24 hours of flight departure time. You can also pre-pay luggage fees, reconfirm/change your seat assignment, and sign up for flight updates.

Day of Departure:

Please reconfirm your itinerary prior to leaving for the airport, as schedule changes and flight delays are common. You can also download the airline's mobile app to access your boarding pass and view flight changes/updates. If your flight schedule does end up changing after you have already sent in your itinerary, please email Tina Chiu at flights@morrisincentives.com and Suzanne Niebuhr at sniebuhr@morrisincentives.com with your updated itinerary so we can update your arrival and depature airport transfers.

For domestic flights, the standard recommendation is two hours prior to departure. However, recommended arrival times vary by airport and may be longer, so it’s best to check the airport website. This time accounts for parking, shuttles, check-in/baggage drop-off, security screening, and arriving at your departure gate no later than 30 minutes prior to your scheduled flight departure time.

At the airport:

At the check-in counter or kiosks, you’ll be asked to present your identification and check your luggage (if any). If you are checking luggage, please verify it is checked through to your final destination (BNA). Keep in mind gate assignments can change, so keep an eye on the airport monitors for flight updates.

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When should I be at the gate?

Most airlines close the boarding doors 10 minutes prior to the scheduled departure time to allow time to complete final paperwork and baggage loading. Whenever possible, passengers should be at the assigned departure fate no later than 30 minutes prior to the scheduled departure time for domestic flights. For international flights, passengers should arrive 45 minutes prior to scheduled departure time because gate agents will need to re-verify passports prior to boarding. Please check with the airline carrier, for their specific recommended gate time frames.

When does boarding begin?

Boarding typically begins 20-30 minutes prior to the scheduled departure time for domestic flights, and 45-60 minutes prior to the scheduled departure time for international flights. Depending on the connection airport, connecting flights may only allow as little as 30 minutes between the first flight arrives and the second flight departs. It is imperative that you get to your next gate as quickly as possible, and if needed, find a restroom within the vicinity of your next gate or use the lavatory onboard your next flight. Please check with the airline carrier, for their specific recommended boarding timeframes.

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When will I receive my travel documents?

You will be emailed your personalized Travel Summary a few weeks prior to travel. We will be preparing a mobile app* which will be available several weeks prior to the trip. The app will be a wonderful and easy to use resource while you are on the go! Our app will include the agenda, trip information, answers to frequently asked questions, and more. Specifics regarding when and how to download the app will be emailed out close to the trip. You will want to be sure to download the app before you leave.

*Data rates will apply when you are not connected to Wi-Fi at the hotel. Any resulting data charges would be at your own expense.

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Will someone be there to greet me at the airport when I arrive?

Meet and greet services and private transportation will be provided for all ITDG guests who arrive into Nashville International Airport (BNA), regardless of what day you arrive. After you de-plane, follow the overhead signs directing you to the baggage claim area. Take the escalators down to Baggage Claim (level 2). At the bottom of the escalators look for your ACCESS greeter -  he/she will be holding a sign with ITDG.  Your greeter will be dressed in a red shirt and black pants.

What is the transfer time between the airport and Sheraton Grand Nashville Downtown?

The transfer time is approximately 20 minutes (10 miles).

What is the check-in time at the hotel? What if my flight arrives before then?

Official hotel check in is at 3:00 PM. The hotel will do their best to accommodate early arrivals, however, if your room is not ready at the time you check in, you are welcome to use the facilities of the hotel, including the spa, pool, gift shops, and restaurants. If you’d like to request early check-in, you can do so by contacting eventsupport@morrisincentives.com. Additional fees may apply.

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What can I do with free time outlined on the agenda?

Free time can be used to enjoy the hotel or go explore Nashville.

How can I stay in touch with my family and friends back home?

The hotel offers complimentary Wi-Fi, making email by far the most affordable way of staying in touch with those you leave behind. There are many popular web-based applications for staying in touch (WhatsApp, Skype, Facebook Messenger, etc.) Should you need to call however, we recommend using your cell phone or a calling card. Check with your mobile service provider prior to your departure because many offer affordable international plans. In-room phones usually charge substantial fees that must be settled upon departure.

What is the time difference

Nashville is on Central Time.

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What restaurants are available at the hotel?
For a list of dining options, please click here
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How can I inform you of a medical condition, physical disability or special dietary needs?

You will be given the opportunity to inform us of any special needs during the registration process. We will do our best to accommodate your needs.

What should I know about Coronavirus (COVID-19)?
For the most up-to-date information concerning COVID-19, please visit the following websites:
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What is the data protection policy regarding this event?

All Personal Data that is collected during the registration process that is necessary to fulfill travel and other service requests is protected and secure. The protective measures we use depend on the sensitivity of the information and the ways in which we collect, process, and store it. These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures, strict password protection protocols, and utilizing encryption software for all financial and other sensitive Personal Data transmitted on or through our sites.

To access our full Data Protection and Privacy Policy, click here.

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Contact Us

Please do not hesitate to contact us with any questions or concerns you may have prior to travel.

Event Support

Flight Support

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Please fill out the information below to begin your registration.

If you are an ITDG member - shareholder and qualify for one (1) trip including guest - use the link below for ''Member: Owner / Principal."

If you are a vendor - use the link below for '' Vendor Single Occupancy" or "Vendor Double Occupancy." Prices are $2,386 per room for Single Occupancy and $1,687 per person ($3,374 per room) for Double Occupancy.

If you are a Member: Owner / Principal and would like to buy a 2nd room, please contact Suzanne Niebuhr at sniebuhr@morrisincentives.com.


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