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Sunpro Dubai/Maldives

February 26 - March 6, 2021

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Welcome!

Thank you for choosing Sunpro as your building materials supplier. We look forward to taking you on an unforgettable trip with Sunpro Rewards. We have traveled with customers all over the world to exciting destinations with unique experiences and incredible accommodations. Vacationing Sunpro Rewards style means you will experience all the local area has to offer through specially selected excursions, activities, and dining. Take a few minutes to review this website which includes upcoming trip details and then redeem your points and start planning your Sunpro Rewards adventure today!

Greg Templeman
President
Sunpro

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Trip Information

Sunpro's Signature Trip, February 26 - March 6, 2021 to Maldives! Please take a moment to learn about our trip and complete registration.

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Trip Inclusions
  • Round-trip airfare for you and a guest from home cities to Dubai (DXB) – Departing on February 26
  • Deluxe round-trip transfers on group travel dates between the airports and hotels in Dubai
  • Two (2) nights at the beautiful five-star Ottoman-inspired Jumeirah Zabeel Saray on the Palm from February 27 – March 1
  • Breakfast and dinner provided by Sunpro daily at all hotels
  • Private Sunpro Desert Experience in Dubai on February 27
  • Round-trip airfare from Dubai to the Maldives on March 1
  • Private speedboat round-trip transfers in the Maldives
  • Four (4) nights at the luxury five-star Four Seasons Resort Maldives at Kuda Huraa from March 1-5
  • Sunpro to provide $700 to each attendee; $300 gift card to cover baggage fees and travel incidentals and $400 in credit at the Four Seasons to cover lunches, beverages, etc.
  • Day-room at the Sofitel Dubai Downton in the heart of Dubai on March 5
  • All taxes, fees, and gratuities included

 

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Dubai

The first Middle Eastern city to make the Unesco list of creative cities of design, Dubai is a bustling microcosm peacefully shared by cultures from all corners of the world. This diversity expresses itself in the culinary landscape, fashion, architecture, music, and performance. Although rooted in Islamic tradition, this is an open society where it’s easy for newcomers and visitors to connect with myriad experiences, be it eating like a Bedouin, dancing on the beach, shopping for local art, or riding a camel in the desert. Everyone is welcome in this stunning city.

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Jumeirah Zabeel Saray on the Palm

Surround yourself with magnificent spaces and Ottoman-inspired opulence. The Jumeirah Zabeel Saray hotel is your gateway to a luxurious stay in beautiful Dubai. Unwind in palatial style with dedicated service, divine cuisine, a private cinema, and a spa offering a host of wellness treatments. Relax in a glittering lagoon pool set in lush gardens after a day of exploring out in the desert heat. Take a ride in an air-conditioned, eight-seat boat and speed to Dubai Marina – one of the city’s most popular tourist destinations.

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Sofitel Dubai Downtown 

In the beating heart of Dubai, you will find the Sofitel Dubai Downtown Hotel amid the hustle and bustle. This luxurious oasis in the city offers an infinity pool with stunning city views as well as six restaurants and bars that will take you on a culinary journey you won’t soon forget. Relax comfortably in beautiful rooms that combine French elegance and contemporary sophistication. Enjoy immediate access to incredible sights such as The Dubai Mall and Burj Khalifa. Just a few minutes away from Coca-Cola Arena, Dubai Opera, City Walk, and also offering shuttle bus service to Kite Beach, La Mer Beach, The Mall of the Emirates, and other memorable destinations, Sofitel Dubai Downtown Hotel has you taken care of.

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Maldives

Unrivalled luxury, stunning beaches, and an amazing underwater world make Maldives an obvious choice for a true holiday of a lifetime. Maldives is home to perhaps the best beaches in the world; they’re on almost every one of the country’s nearly 1,200 islands and are so consistently perfect that it’s hard not to become blasé about them. When you venture past the powder white sand into the glittering cyan waters, you will be met with a stunning array of fish and reefs that make for one amazing day of snorkeling. After a day of exploring paradise, relax an acclaimed spa, or enjoy a flavorful meal at one of the many award-winning restaurants.

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Four Seasons Resort Maldives at Kuda Huraa


Gently rising from a sheet of turquoise, at the Four Seasons Kuda Huraa it’s hard to tell where ocean ends and sky begins. Sail to the Island Spa and indulge in a haven of peace and purity offering a host of wellness treatments in a beautiful over-water suite. If you are looking for adventure, look no further. Many thrilling activities are offered including a seaplane that will transport surfers to the biggest waves of the Maldives, sunset fishing, snorkeling, a marine discovery center, and more!

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Agenda

Below is a basic itinerary of events that will be taking place during your stay. You will have access to the app fpr any updates or changes while on the program.

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Activities

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In Dubai you will have the option to enjoy the magnificent spa at the hotel, relax on the beach while staying right on the Palm, cool off at an amazing water park, explore Old Dubai with a city tour, fly over Dubai in a seaplane, self-drive Hero Boats, visit the world’s tallest building, or even ski/snowboard at the Mall of the Emirates!

In the evening we will be heading out into the desert to explore its vast beauty, including dune bashing over the rolling hills, and a private sunset reception, falcon show, and intimate private desert picnic experience, complete with live BBQ stations and camel rides!

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In the Maldives you will have endless opportunities to enjoy the sun and water! Choose from amazing water sports like scuba diving, snorkeling, surfing, fishing, catamaran sailing, windsurfing, jet blading, and many more! Don’t forget to take a break from the water and enjoy the relaxing spa at the hotel as well!

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Mobile App

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To usher our trips into the mobile age, we now offer you a sleeker, greener alternative to communicate trip information to you! In a few months, you'll receive the invitation to download our mobile app which will help you receive up-to-date trip information. We will be communicating during the months leading up to travel as well as while we are in Maldives!

The mobile app features include:

  • All travel information built into one central location
  • Up-to-date daily agenda
  • Onsite updates through push notifications (be sure to enable push notifications in your settings!)
  • Custom profiles per user - upload a photo and contact info
  • Attendee to attendee messaging
  • Activity Feed to share photos, updates and more
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FAQs

PACKAGE INCLUSIONS

What's included in my travel package?
Trip Inclusions
  • Round-trip airfare for you and a guest from home cities to Dubai (DXB) – Departing on February 26
  • Deluxe round-trip transfers on group travel dates between the airports and hotels in Dubai
  • Two (2) nights at the beautiful five-star Ottoman-inspired Jumeirah Zabeel Saray on the Palm from February 27 – March 1
  • Breakfast and dinner provided by Sunpro daily at all hotels
  • Private Sunpro Desert Experience in Dubai on February 27
  • Round-trip airfare from Dubai to the Maldives on March 1
  • Private speedboat round-trip transfers in the Maldives
  • Four (4) nights at the luxury five-star Four Seasons Resort Maldives at Kuda Huraa from March 1-5
  • Sunpro to provide $700 to each attendee; $300 gift card to cover baggage fees and travel incidentals and $400 in credit at the Four Seasons to cover lunches, beverages, etc.
  • Day-room at the Sofitel Dubai Downton in the heart of Dubai on March 5
  • All taxes, fees, and gratuities included
Whom should I tip?

Customary gratuities have been taken care of on your behalf for all hotel and airport staff, as well as all staff involved in our private functions. Gratuities for spa and activities signed up for through Sunpro are also included in your service/activity. Gratuities for anything booked on your own, outside of the Sunpro program, are not included and will be at your own discretion.

 

REQUIRED DOCUMENTATION

What type of identification / documentation is required for this program?

It is your responsibility to be in possession of the proper personal identification and travel documents for your trip. Guests without proper documentation will be denied transit and/or entry, and will not be eligible for a refund of travel or personal expenses. As requirements vary for each nationality and individual citizen's situation, we recommend all travelers verify their individual documentation requirements with their local consulate or a visa service, such as VisaCentral (https://visacentral.com/).

For travel that commences, terminates, or stops in any destination outside of the 50 United States, passengers of all ages are required to have a valid passport (including infants and children under the age of 18). Some countries may also require travel and/or tourist visas. Obtaining a passport and/or visa requires several weeks, so please plan appropriately. For more information about international travel, including passport validity and visa requirements, please visit the U.S. State Department Travel website, or contact your local embassy or consulate.

How do I apply for a U.S. Passport? How long does it take to get one?

Visit the U.S. State Department Passport website for more information about applying for a U.S. Passport, including passport fees. Please be advised that routine processing times can be 6-8 weeks, so please plan accordingly.

We recommend taking a photo of your passport on your phone and/or emailing it to yourself in the event your passport is lost, damaged or stolen while traveling. This will help expedite the passport replacement process in the unlikely event this should occur.

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PLANNING AHEAD

What will the weather be like? What should I pack?

March in the Maldives is warm and dry. At this time of year, the average temperature ranges from 81°F (27 °C) to 86°F (30°C).

Pack light, comfortable clothing, including walking shorts, Capri-style pants, light trousers, short-sleeved shirts, and dresses. Make sure you pack a pair of comfortable sandals or shoes, and don't forget a swimsuit, sunglasses, and sunscreen. You may want to bring layers such as a sweater or wrap, for possible cooler evenings.

How much luggage can I take?

Most carriers charge a fee for checked luggage. Please check with your airline for current fees. Baggage allowance and costs vary by destination and fare type. Your carry-on must be able to fit in the overhead compartment or under the seat in front of you.

What items should I keep with me in my carry-on luggage?

Please pack your valuables and things you will need within the next 24 hours in your carry-on luggage. These include (but are not limited to) your passport/government issued ID, credit cards/cash, laptop, cell phone, jewelry, glasses, contact lenses and solution (note size limits), and medication. Your checked bags will be inaccessible or may become lost during the trip.

What items are prohibited in my carry-on luggage?

For an up-to-date list of items banned from carry-on luggage, please visit: http://www.tsa.gov/travel/security-screening/prohibited-items

Should I purchase travel insurance?

Because unforeseen circumstances may arise, we have purchased travel insurance for your upcoming trip! Morris Meetings & Incentives works with Arch RoamRight® to provide each participant a travel insurance plan which includes coverage for trip delay; emergency medical treatment or evacuation; lost, stolen, or damaged baggage; or baggage delay. Please note that this plan does not include trip cancellation. Coverage begins once you depart on your trip. The plan also includes non-insurance services of Worldwide Emergency Assistance supported by UnitedHealthcare Global. Please expect to receive an electronic version of your unique ID Card and Confirmation of Benefits just before your travel date.  Your Arch RoamRight ID Card will provide contact information for customer service inquiries before, during, and after your trip.

Do I need to have health insurance coverage in order to travel?

We highly encourage all travelers to carry proof of health insurance coverage. Mandatory health insurance coverage for entry into foreign countries can be required. Participants can be denied entry into countries that request proof of health insurance coverage and are unable to provide documentation. Medicare coverage does not apply or cover any medical needs outside the U.S. unless travelers have supplemental insurance such as Medicare Advantage and Medigap.

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FLIGHT ARRANGEMENTS & INFORMATION

What kind of airfare is included in my package?

Your package includes round-trip economy class airfare for you and one complimentary guest from your home city on the group arrival and departure dates. Additional costs may apply if you choose to extend your stay, upgrade, or travel on alternate dates.  

WHEN AND HOW WILL MY FLIGHTS BE BOOKED?

After you submit your registration, you will be contacted via email by one of our professional Flight Coordinators. Flight suggestions are made based on the preferences and parameters you set in your registration, and then ticketed pending your approval. Please keep in mind most itineraries will expire within 24 hours if not ticketed, and all fares are subject to change until ticketed. If you have any special requests, please be sure to include them during the registration process (including frequent flyer number, seat preferences, etc.).

Please note that there may be limitations/restrictions on Skymiles/upgrade eligibility/seat assignments if the tickets are booked as part of group space.

HOW LONG DO I HAVE TO CONFIRM MY ITINERARY AFTER A FLIGHT COORDINATOR HAS CONTACTED ME?

Fares are always subject to change and availability until ticketed, and most itineraries must be ticketed within 24 hours of booking or they expire. Replying quickly increases your chances of getting the most convenient schedule possible as well as pre-assigned seat assignments (subject to availability).

Will I earn frequent flyer miles for my flight?

If you have a frequent flyer account with the airline you will be flying on, you may be eligible to earn miles for your flights. Mileage accrual methods vary from airline to airline, and some tickets may not be eligible for mileage accrual as dictated by the fare rules. Airlines with agreements (One World, SkyTeam, Star Alliance, etc.) typically allow mileage accrual on partner airlines. Check with
 the airline for specific information about mileage accrual eligibility.

Please note that there may be limitations/restrictions on Skymiles/upgrade eligibility/seat assignments if the tickets are booked as part of group space.

Can my TSA Known Traveler Number (KTN) or Redress Number be attached to my reservation?

Please provide your KTN or Redress Number during registration, if possible, or provide it to your Flight Coordinator when confirming your flights. Please be advised that the name on your ticket must match the name on your KTN application and the name on the identification you are using to travel or in order to receive TSA Pre-Check benefits.

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UPGRADES

Can I pay to upgrade to First Class/Business Class/Premium Economy?

Your Flight Coordinator can provide you with the cost of upgrading to a premium cabin or seat upon request. Many airlines have premium seats with extra legroom and priority boarding for an additional cost. These seats can be purchased through your Flight Coordinator, on the airline’s website, or by contacting the airline’s reservations department.

Please note that there may be limitations/restrictions on upgrade eligibility if the tickets are booked as part of group space.

Can I use my frequent flyer miles to upgrade?

Morris Meetings & Incentives does not have the ability to view mileage upgrade availability, and cannot quote the number of miles needed to upgrade. If you wish to use frequent flyer miles to upgrade, we suggest taking an air credit and speaking with your preferred airline directly.

Please note that there may be limitations/restrictions on Skymiles eligibility if the tickets are booked as part of group space.

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TICKET CHANGES / CANCELLATION

Can I make changes to my itinerary after my ticket has been booked?

Fares are subject to change at any time based on availability, and are not guaranteed until ticketed. Any cost associated with changes made beyond the 24-hour cancellation time frame after the tickets have been issued will be at your expense, including penalty fees and applicable fare difference. Fare difference may apply for changes made during the 24-hour period after the ticket is issued, but the change fee will not apply.

Is there a fee to change my flights?

With the exception of Basic Economy fares, most airlines permit changes to be made to your ticket any time prior to departure, and most airlines require change fees in addition to the difference in fare. All airlines charge difference in fare for flight changes, even if they do not charge a fee for changes. Most airlines charge a $200 change fee for domestic flights, and some flights to Canada, Mexico, and South America; change fees for international flights can be $300-400 depending on the airline and the destination. Please check with the airline, or our Flight Coordinator team, for specific change fee amounts.

What if I need to cancel? Can I use my ticket in the future?

Unless otherwise stated, all tickets are non-refundable and expire one year from the date of issue. Fares are subject to change at any time based on availability, and are not guaranteed until ticketed. Any cost associated with changes made beyond the 24-hour cancellation time frame after the tickets have been issued will be at your expense; including penalty fees and applicable fare difference (fare difference may apply for changes made within 24 hours). Unless previously agreed upon, neither MMI nor the program sponsor will cover the cost of change fees or fare difference for voluntary changes and/or name corrections.

What if the name on my ticket does not match my identification?

In order to be in compliance with the TSA Secure Flight Program, both the TSA and the airlines require that the name on your reservation matches the name on the government-issued photo identification you present at the airport. This requirement supersedes any requirement for airline frequent flyer accounts to match the name on your ticket, and you may need to submit a request to have the name on your airline frequent flyer account changed to match your I.D.

Can I change the name on my ticket or my guest's ticket?

Unless otherwise stated, all tickets are non-transferable, which means that the name on the ticket cannot be changed. If your name is misspelled, or if you need to make a minor name correction, please contact the Flight Coordinator who booked your tickets. Be advised that name corrections made after the 24-hour free change and cancellation period may be subject to a name correction fee. 

Unless previously agreed upon, neither MMI nor the program sponsor will cover the cost of change fees for voluntary changes and/or name corrections.

If the program is cancelled or postponed for any reason, can I be refunded for any flight costs, including (but not limited to) tickets, additional guest tickets, travel deviations, upgrades, and adding additional city stops?

Money collected for your flights cannot be refunded in the event the trip host cancels or postpones the trip. Refunds and credits are at the discretion of the airline. Typically, an airline will not offer any refunds or credits unless the flight has been cancelled.

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SEAT ASSIGNMENTS

Will my preferred seat type be assigned for me?

Flight Coordinators will do everything possible to assign you in your preferred seat type (e.g. window, aisle, bulkhead, etc.). However, seat requests cannot be guaranteed. If your preferred seat type is not available, a Flight Coordinator will assign the best seat type available.

Should I be concerned if I don't have a seat assignment? What if my guest and I aren't seated together?

In some situations it may not be possible to pre-assign seats at the time of booking, or assign you and your guest(s) seats together. This is either because all pre-assigned seating is full, or the airline has an open seating policy. If you do not have seat assignments when you arrive at the gate, (or if you wish to change your seat assignments), you may speak with the gate agent about available seats. A limited number of seats are held exclusively for gate agent use on the day of departure. As these seats are limited, it’s best to arrive at the gate at least an hour prior to departure for the best availability.

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CHECKING IN FOR YOUR FLIGHT

24 hours prior:

We strongly suggest checking in online for your flight. Online check-in is typically available within 24 hours of flight departure time. You can also pre-pay luggage fees, reconfirm/change your seat assignment, and sign up for flight updates. If you are ticketed in a group space booking, you will only be allowed to check in on your day of departure at the airport, to find out which type of ticket you have been issued, please contact your flight coordinator.

Day of Departure:

Please reconfirm your itinerary prior to leaving for the airport, as schedule changes and flight delays are common. You can also download the airline's mobile app to access your boarding pass and view flight changes/updates.

For international flights, the standard recommendation is three hours prior to departure. However, recommended arrival times vary by airport and may be longer, so it's best to check the airport website. This time accounts for parking, shuttles, check-in/baggage drop-off, security screening, and arriving at your departure gate no later than 30 minutes prior to your scheduled flight departure time.

At the airport:

At the check-in counter or kiosks, you'll be asked to present your identification and check your luggage (if any). If you are checking luggage, please verify it is checked through to your final destination (MLE). Keep in mind gate assignments can change, so keep an eye on the airport monitors for flight updates.

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AT THE AIRPORT

When should I be at the gate?

Most airlines close the boarding doors 10 minutes prior to the scheduled departure time to allow time to complete final paperwork and baggage loading. Whenever possible, passengers should be at the assigned departure fate no later than 30 minutes prior to the scheduled departure time for domestic flights. For international flights, passengers should arrive 45 minutes prior to scheduled departure time because gate agents will need to re-verify passports prior to boarding. Please check with the airline carrier, for their specific recommended gate time frames.

When does boarding begin?

Boarding typically begins 20-30 minutes prior to the scheduled departure time for domestic flights, and 45-60 minutes prior to the scheduled departure time for international flights. Depending on the connection airport, connecting flights may only allow as little as 30 minutes between the first flight arrives and the second flight departs. It is imperative that you get to your next gate as quickly as possible, and if needed, find a restroom within the vicinity of your next gate or use the lavatory onboard your next flight. Please check with the airline carrier, for their specific recommended boarding time frames.

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TRAVEL DOCUMENTS

When will I receive my travel documents?

You will be emailed your personalized Travel Summary a few weeks prior to travel. We will be preparing a mobile app* which will be available shortly before the trip. The app will be a wonderful and easy to use resource while you are on the go! Our app will include the agenda, trip information, answers to frequently asked questions and more. Specifics regarding when and how to download the app will be emailed out close to the trip. You will want to be sure to download the app before you leave.

* Depending on your long-distance phone plan, data rates may apply when you are not connected to Wi-Fi at the hotel. Any resulting data charges would be at your own expense.

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GETTING TO THE RESORT

WHAT IS THE TRANSFER TIME BETWEEN THE DUBAI INTERNATIONAL AIRPORT AND Jumeirah Zabeel Saray??

The transfer time is approximately 30 minutes.

What is the transfer time between the Velana International Airport and Four Seasons Resort Maldives at Kuda Huraa?

The transfer time is approximately 25 minutes by speedboat.

WHAT IS THE TRANSFER TIME BETWEEN THE DUBAI INTERNATIONAL AIRPORT AND sofitel dubai downtown?

The transfer time is approximately 15 minutes.

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SPECIAL NEEDS / MEDICAL ISSUES

How can I inform you of a medical condition, physical disability or special dietary needs?

You will be given the opportunity to inform us of any special needs during the registration process. We will do our best to accommodate your needs.

What should I know about Coronavirus (COVID-19)?
For the most up-to-date information concerning COVID-19, please visit the following websites:
 
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STAYING IN TOUCH

How can I stay in touch with my family and friends back home?

The hotels offer complimentary Wi-Fi, making email by far the most affordable way of staying in touch with those you leave behind. There are many popular web-based applications for staying in touch (WhatsApp, Skype, Facebook Messenger, etc.), however, please note that WhatsApp calling and FaceTime function does not always work in Dubai, and may require a VPN connection.

Should you need to call however, we recommend using your cell phone or a calling card. Check with your mobile service provider prior to your departure because many offer affordable international  plans. In-room phones usually charge substantial fees that must be settled upon departure.

What is the time difference?

Dubai is on Gulf Standard Time (GST).

Maldives is on Maldives Time (MVT).

 

RETURNING HOME

What should I know about customs procedures?

All articles will need to be declared upon reentry into the United States, including gifts. Residents are normally entitled to a duty-free exemption of $800. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older. Additional quantities may be entered, although they will be subject to duty and Federal excise taxes that will be assessed and collected at the port of entry. Up to 100 cigars and 200 cigarettes may also be included in the $800 duty exemption.

Please note that for any gifts received, payment of all applicable taxes, including but not limited to, customs and duty, VAT, sales and use, GST and/or income taxes will be the recipient’s responsibility. We cannot provide tax advice, please consult with your local tax adviser.

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DATA PROTECTION AND PRIVACY

What is the data protection policy regarding this event?

All Personal Data that is collected during the registration process that is necessary to fulfill travel and other service requests is protected and secure. The protective measures we use depend on the sensitivity of the information and the ways in which we collect, process, and store it. These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures, strict password protection protocols, and utilizing encryption software for all financial and other sensitive Personal Data transmitted on or through our sites.

To access our full Data Protection and Privacy Policy, click here.

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Contact Us

Please do not hesitate to contact us with any questions or concerns you may have prior to travel.

Event Support
1-801-483-6444
eventsupport@morrisincentives.com

Flight Coordinator
Christine Garcia
1-801-483-6166
cgarcia@morrisincentives.com

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Redeem

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